1 Reply by F M Leslie

  • F M Leslie
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  • Registered: 26-10-2006
  • Posts: 41

Re: Upgrading from 6.13.3. to 6.14.4 error

I have successfully upgraded from 6.13.2 to 6.13.3 (a network version) and have now tried running the next upgrade to 6.14.4 but got this error message almost immediately after I clicked on the RecorderUpgrade.exe file.

exception class   : EOleRegistrationError
exception message : Error creating system registry entry.

I have cancelled the upgrade (which was frozen on the 'unpacking files' window) and when I try to open Recorder I get this error message:

EOleException - Could not find stored procedure 'usp_DefaultUser_Get_Key'

When I ran the upgrade to 6.13.3 I got an 'Error accessing the OLE registry' message when I tried to open Recorder after upgrading.  A previous post on the Forum suggested running RecorderApp.exe using the Run as Administrator option - I did this on each of the 3 client machines and it worked.

Any suggestions - either how to continue with the upgrade or get Recorder working?
Thanks, Francesca

2 Reply by F M Leslie

  • F M Leslie
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  • Registered: 26-10-2006
  • Posts: 41

Re: Upgrading from 6.13.3. to 6.14.4 error

I logged in as an administrator and ran the upgrade again and it has worked - phew!
However, I did receive 6 'The linked Access database was not properly upgraded' messages during the 'Upgrading database structure' part.
Is this something I need to worry about?

3 Reply by johnvanbreda

  • johnvanbreda
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  • Registered: 27-04-2006
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Re: Upgrading from 6.13.3. to 6.14.4 error

No, that is unlikely to cause any issues unless you use the Access database to report on the Recorder database, and need the latest database attributes.

John van Breda
Biodiverse IT

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