Topic: Networked version installation problem
We're trying to install the networked version of Recorder on our servers, with the database sitting on one server and the application on another. We are using SQL Server 2016, and have successfully created the database on the database server. The database can be accessed to directly from the application server.
During the application installation process we get to the screen where you have to select the database server (see attachment). The correct instance appears in the drop down box, but the "Next" button can't be clicked. We've also tried by referencing the SQL server instance as follows EM-SQL1\MSSQLSERVER.
We can resolve the name from the application server directly, ping the SQL server and we know the DB port is open (1433), so not sure why it won’t accept it.
Please could you advise, and let me know if you need any more information.