Topic: Recorder 6 crashing during import process
Hi all,
I have had an issue with Recorder 6 crashing at various stages during the import process for a couple of weeks now. latest bug report below:
Can anyone shed any light on this please? Our IT people are stumped.
thanks
operating system : Windows NT New x64 build 9200 system language : English system up time : 6 hours 6 minutes program up time : 2 hours 36 minutes processors : 4x Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz physical memory : 11223/16270 MB (free/total) free disk space : (C:) 13.03 GB display mode : 1920x1080, 32 bit process id : $3b40 allocated memory : 107.32 MB command line : RecorderApp.exe /1771306 executable : RecorderApp.exe exec. date/time : 2019-04-05 13:48 version : 6.29.0.290 compiled with : Delphi 7 madExcept version : 3.0n callstack crc : $5b5c45c7, $4a64375b, $4a64375b contact name : Lorna Shaw contact email : lornas@essexwt.org.uk exception number : 3 exception class : EOleException exception message : Connection failure. main thread ($326c): 0059be26 RecorderApp.exe ADODB TADOCommand.Execute 0059bd80 RecorderApp.exe ADODB TADOCommand.Execute 0059bd60 RecorderApp.exe ADODB TADOCommand.Execute 006729b2 RecorderApp.exe BaseADODataModule 744 +7 TdmBaseADO.GetRecordset 009e5c91 RecorderApp.exe FileSelect 266 +2 TfraFileSelect.cmbSurveyPopulate 006ad3f5 RecorderApp.exe ComboListID 870 +2 TIDComboBox.DoPopulate 006ad334 RecorderApp.exe ComboListID 852 +10 TIDComboBox.PopulateContent 009e5f7f RecorderApp.exe FileSelect 299 +18 TfraFileSelect.LoadContent 009a8f47 RecorderApp.exe IWBasePage 117 +4 TBasePage.Create 009e9803 RecorderApp.exe FileSelect 1323 +1 TfraFileSelect.Create 00a00cb4 RecorderApp.exe ImportWizard 307 +35 TfrmImportWizard.ChangePage 00a0164d RecorderApp.exe ImportWizard 491 +4 TfrmImportWizard.UMChangePage 004dd178 RecorderApp.exe Controls TControl.WndProc 004e01d7 RecorderApp.exe Controls TWinControl.WndProc 004f7ca5 RecorderApp.exe Forms TCustomForm.WndProc 004dfe54 RecorderApp.exe Controls TWinControl.MainWndProc 00430c6c RecorderApp.exe Classes StdWndProc 744338bb user32.dll DispatchMessageA 004fe343 RecorderApp.exe Forms TApplication.ProcessMessage 004fe37a RecorderApp.exe Forms TApplication.HandleMessage 004fe5aa RecorderApp.exe Forms TApplication.Run 00ab2fa6 RecorderApp.exe RecorderApp 418 +79 initialization 75d38652 KERNEL32.DLL BaseThreadInitThunk thread $10e4: 7443af18 user32.dll MsgWaitForMultipleObjectsEx 7443aecb user32.dll MsgWaitForMultipleObjects 00476c1d RecorderApp.exe madExcept CallThreadProcSafe 00476c87 RecorderApp.exe madExcept ThreadExceptFrame 75d38652 KERNEL32.DLL BaseThreadInitThunk >> created by main thread ($326c) at: 73c126f1 gdiplus.dll thread $2a0c: 75d38652 KERNEL32.DLL BaseThreadInitThunk thread $2ad0: 74f248cd KERNELBASE.dll WaitForMultipleObjectsEx 75d38652 KERNEL32.DLL BaseThreadInitThunk thread $48c: 75d38652 KERNEL32.DLL BaseThreadInitThunk thread $1b58: 75d38652 KERNEL32.DLL BaseThreadInitThunk thread $2048: 74f248cd KERNELBASE.dll WaitForMultipleObjectsEx 00476c1d RecorderApp.exe madExcept CallThreadProcSafe 00476c87 RecorderApp.exe madExcept ThreadExceptFrame 75d38652 KERNEL32.DLL BaseThreadInitThunk >> created by thread $1fe4 at: 74602ee3 combase.dll thread $1db0: 74f248cd KERNELBASE.dll WaitForMultipleObjectsEx 74673cca combase.dll CoWaitForMultipleHandles 75d38652 KERNEL32.DLL BaseThreadInitThunk thread $1eec: 75d38652 KERNEL32.DLL BaseThreadInitThunk