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Topic: Email - Subscribe Not Working

I am given to understand that subscribing to a topic or a forum is no longer working correctly. It ssems that an email is being sent for new topics, but not for new posts within a topic. If you have had problems with this please can you post details of your experiences here, so that the matter can be investigated.

Mike Weideli

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Re: Email - Subscribe Not Working

Mike, I received an email notification today from "Forum Mailer" that you had replied to my post 'Newbie Questions' on 27 September at 17:28. So it seems to be working for me at the moment.

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Re: Email - Subscribe Not Working

Many thanks.

Mike Weideli

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Re: Email - Subscribe Not Working

Mike, I got the original post from you but not the subsequent replies from Les or you.  Is that the intended functionality, do you have to subscribe to an individual post to see the replies (even if you are subscribed to the whole topic)?

I can't see any option to get daily or weekly digests any more ... did I just imagine these were possible in the past or has that functionality been removed?  Without those options, and if we need to subscribe to ever individual post to see any replies, makes following discussions and keeping up to date really difficult and hit-and-miss.

Andy Foy, Ecologist & IT consultant
Andy Foy Consulting

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Re: Email - Subscribe Not Working

Daily and weekly digests haven't been there for a long time. The way I think it works is that you first need to subscribe to a Forum (eg Record 6 Annoucements) .You will then  get an email when a new topic is started in that Forum. If you reply to that topic you will automatically subscribe to the topic and receive emails for new posts. As you have replied here you should get an email alerting you to this post ?  If you are interestd in a topic, but don't reply then you need to manually subscribe to the  topic.   I ran some tests last night and it seems to be working this way.

Mike Weideli

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Re: Email - Subscribe Not Working

Thanks Mike.  I didn't get automatically subscribed to this topic, despite posting a reply, so I didn't get an email with your reply (and only spotted it by looking in the forum).  So I've manually subscribed to the topic now to see if I get any more replies.

Looking at other posts I've replied to recently I'm not subscribed to any of them (despite being subscribed to their forum), and never get any reply posts by email. So perhaps the auto-subscription isn't working properly.

Andy Foy, Ecologist & IT consultant
Andy Foy Consulting

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Re: Email - Subscribe Not Working

I've figure out the problem.  There is an option under "Profile -> Settings" in the "Subscription settings" section at the bottom for "Subscribe to topics by default when posting" which was unchecked.  Presumably checking this will auto-subscribe me to topics I post on, and then hopefully I'll get an email when someone else replies.

Andy Foy, Ecologist & IT consultant
Andy Foy Consulting