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Topic: Indicia2recorder not able to complete download of records to R6

Just got Indicia2recorder add-in working in R6 however it throws an error and stops some short of a complete download from our Indicia page.

Have tried downloading smaller chunks of data and different surveys.

Error below.

date/time         : 2017-03-28, 11:30:14, 880ms
computer name     : PUFFIN
user name         : kate.smith
registered owner  : Owner
operating system  : Windows 7 x64 Service Pack 1 build 7601
system language   : English
system up time    : 4 days
program up time   : 1 hour 41 minutes
processors        : 4x Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
physical memory   : 12759/16206 MB (free/total)
free disk space   : (C:) 211.81 GB
display mode      : 1920x1080, 32 bit
process id        : $1200
allocated memory  : 138.40 MB
command line      : RecorderApp.exe /132650
executable        : RecorderApp.exe
exec. date/time   : 2017-01-01 22:46
version           : 6.26.1.285
compiled with     : Delphi 7
madExcept version : 3.0n
callstack crc     : $1e241a3d, $7f693d30, $7f693d30
exception number  : 2
exception class   : EOleException
exception message : Catastrophic failure.

main thread ($df0):
008437ed RecorderApp.exe DialogContainer   98  +3 TdlgContainer.bbOkClick
004dd2e0 RecorderApp.exe Controls                 TControl.Click
004d23e8 RecorderApp.exe StdCtrls                 TButton.Click
004d24dc RecorderApp.exe StdCtrls                 TButton.CNCommand
004dd148 RecorderApp.exe Controls                 TControl.WndProc
004e01a7 RecorderApp.exe Controls                 TWinControl.WndProc
004d22ac RecorderApp.exe StdCtrls                 TButtonControl.WndProc
004dcf18 RecorderApp.exe Controls                 TControl.Perform
004e02df RecorderApp.exe Controls                 DoControlMsg
004e0937 RecorderApp.exe Controls                 TWinControl.WMCommand
004dd148 RecorderApp.exe Controls                 TControl.WndProc
004e01a7 RecorderApp.exe Controls                 TWinControl.WndProc
00430c3c RecorderApp.exe Classes                  StdWndProc
004dfe24 RecorderApp.exe Controls                 TWinControl.MainWndProc
00430c3c RecorderApp.exe Classes                  StdWndProc
75ad96c0 user32.dll                               SendMessageW
75ae8535 user32.dll                               CallWindowProcA
004e028b RecorderApp.exe Controls                 TWinControl.DefaultHandler
004dd6e8 RecorderApp.exe Controls                 TControl.WMLButtonUp
004dd148 RecorderApp.exe Controls                 TControl.WndProc
004e01a7 RecorderApp.exe Controls                 TWinControl.WndProc
004d22ac RecorderApp.exe StdCtrls                 TButtonControl.WndProc
004dfe24 RecorderApp.exe Controls                 TWinControl.MainWndProc
00430c3c RecorderApp.exe Classes                  StdWndProc
75ad7bc5 user32.dll                               DispatchMessageA
004fe313 RecorderApp.exe Forms                    TApplication.ProcessMessage
004fe34a RecorderApp.exe Forms                    TApplication.HandleMessage
004fae59 RecorderApp.exe Forms                    TCustomForm.ShowModal
00a71955 RecorderApp.exe FormActions     1338 +14 TdmFormActions.RunAction
00a71815 RecorderApp.exe FormActions     1313 +10 TdmFormActions.ExecuteComAction
0042ff87 RecorderApp.exe Classes                  TBasicAction.Execute
004e8599 RecorderApp.exe ActnList                 TContainedAction.Execute
004e923b RecorderApp.exe ActnList                 TCustomAction.Execute
0042fe5b RecorderApp.exe Classes                  TBasicActionLink.Execute
004eed57 RecorderApp.exe Menus                    TMenuItem.Click
004f000b RecorderApp.exe Menus                    TMenu.DispatchCommand
004f0dc2 RecorderApp.exe Menus                    TPopupList.WndProc
004f0d11 RecorderApp.exe Menus                    TPopupList.MainWndProc
00430c3c RecorderApp.exe Classes                  StdWndProc
75ad7bc5 user32.dll                               DispatchMessageA
004fe313 RecorderApp.exe Forms                    TApplication.ProcessMessage
004fe34a RecorderApp.exe Forms                    TApplication.HandleMessage
004fe57a RecorderApp.exe Forms                    TApplication.Run
00a9f0ee RecorderApp.exe RecorderApp      416 +79 initialization
756d3368 kernel32.dll                             BaseThreadInitThunk

thread $1114:
77670166 ntdll.dll                 NtWaitForMultipleObjects
76821714 KERNELBASE.dll            WaitForMultipleObjectsEx
756d19f7 kernel32.dll              WaitForMultipleObjectsEx
75ae087c user32.dll                MsgWaitForMultipleObjectsEx
75ae0b7c user32.dll                MsgWaitForMultipleObjects
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
756d3368 kernel32.dll              BaseThreadInitThunk
>> created by main thread ($df0) at:
756d3490 kernel32.dll              CreateThread

thread $e34:
77670166 ntdll.dll     NtWaitForMultipleObjects
756d3368 kernel32.dll  BaseThreadInitThunk

thread $5e4:
77670166 ntdll.dll                 NtWaitForMultipleObjects
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
756d3368 kernel32.dll              BaseThreadInitThunk
>> created by main thread ($df0) at:
756d3490 kernel32.dll              CreateThread

thread $1580:
7766f8da ntdll.dll                 NtWaitForSingleObject
768215c8 KERNELBASE.dll            WaitForSingleObjectEx
756d118f kernel32.dll              WaitForSingleObjectEx
756d1143 kernel32.dll              WaitForSingleObject
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
756d3368 kernel32.dll              BaseThreadInitThunk
>> created by main thread ($df0) at:
756d3490 kernel32.dll              CreateThread

thread $d50:
77671f4f ntdll.dll     NtWaitForWorkViaWorkerFactory
756d3368 kernel32.dll  BaseThreadInitThunk

thread $1040:
77671f4f ntdll.dll     NtWaitForWorkViaWorkerFactory
756d3368 kernel32.dll  BaseThreadInitThunk

modules:
00240000 C4DLL.DLL               1.0.0.1            \\SKOKHOLM\Recorder 6 Server
00340000 MS5User.Dll             5.0.0.4            \\SKOKHOLM\Recorder 6 Server
00370000 ms5cnv.dll              5.0.0.10           \\SKOKHOLM\Recorder 6 Server
00400000 RecorderApp.exe         6.26.1.285         \\SKOKHOLM\Recorder 6 Server
061b0000 GoToGridControl.ocx     2.0.0.16           \\SKOKHOLM\Recorder 6 Server\Addins
06450000 LCWWBICDesignations.dll                    \\SKOKHOLM\Recorder 6 Server\Addins
07d30000 GoToKey.ocx             6.0.1.10           \\SKOKHOLM\Recorder 6 Server\Addins
08850000 Indicia2Recorder.ocx    1.0.7.0            \\SKOKHOLM\Recorder 6 Server\Addins
08bb0000 ProjectRuck3.ocx                           \\SKOKHOLM\Recorder 6 Server\Addins
08d80000 ShowUnchecked.ocx       6.0.0.13           \\SKOKHOLM\Recorder 6 Server\Addins
08f90000 StdValLib.dll           6.15.1.230         \\SKOKHOLM\Recorder 6 Server\Addins
09170000 SurveyDelete.ocx        6.0.0.25           \\SKOKHOLM\Recorder 6 Server\Addins
10000000 MS5.Dll                 5.0.0.12           \\SKOKHOLM\Recorder 6 Server
58c80000 RICHED20.dll            5.31.23.1230       C:\Windows\system32
58d00000 msadce.dll              6.1.7601.17514     C:\Program Files (x86)\Common Files\System\msadc
58d90000 sqloledb.dll            6.1.7601.17514     C:\Program Files (x86)\Common Files\System\Ole DB
58e80000 comsvcs.dll             2001.12.8531.19062 C:\Windows\system32
58fc0000 oledb32.dll             6.1.7601.17514     C:\Program Files (x86)\Common Files\System\Ole DB
590a0000 msado15.dll             6.1.7601.17857     C:\Program Files (x86)\Common Files\System\ado
595d0000 odbc32.dll              6.1.7601.17514     C:\Windows\system32
59660000 HHCtrl.ocx              6.1.7600.16385     C:\Windows\system32
5b6b0000 RICHED32.DLL            6.1.7601.17514     C:\Windows\system32
5b6c0000 msadcer.dll             6.1.7600.16385     C:\Program Files (x86)\Common Files\System\msadc
5b6d0000 DBNETLIB.DLL            6.1.7600.16385     C:\Windows\system32
60250000 SQLOLEDB.RLL            6.1.7600.16385     C:\Program Files (x86)\Common Files\System\Ole DB
60260000 odbcint.dll             6.1.7600.16385     C:\Windows\system32
603d0000 msv1_0.DLL              6.1.7601.23677     C:\Windows\SysWOW64
612e0000 MSDATL3.dll             6.1.7600.16385     C:\Program Files (x86)\Common Files\System\Ole DB
61420000 OLEDB32R.DLL            6.1.7600.16385     C:\Program Files (x86)\Common Files\System\Ole DB
64210000 pnrpnsp.dll             6.1.7600.16385     C:\Windows\system32
64d50000 wshbth.dll              6.1.7601.17514     C:\Windows\system32
64d60000 schannel.dll            6.1.7601.23677     C:\Windows\SysWOW64
673d0000 NLAapi.dll              6.1.7601.18685     C:\Windows\system32
69b10000 msxml4.dll              4.20.9876.0        c:\Windows\SysWOW64
6cef0000 gdiplus.dll             6.1.7601.23688     C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23688_none_5c0a8e35a00adeb9
6edf0000 winspool.drv            6.1.7601.17514     C:\Windows\system32
6ef40000 cryptdll.dll            6.1.7600.16385     C:\Windows\system32
6ef90000 comctl32.dll            5.82.7601.18837    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc
6f640000 credssp.dll             6.1.7601.23677     C:\Windows\system32
6f690000 winmm.dll               6.1.7601.17514     C:\Windows\system32
6fde0000 MSDART.DLL              6.1.7600.16385     C:\Windows\system32
6ffb0000 SXS.DLL                 6.1.7601.17514     C:\Windows\system32
709d0000 mpr.dll                 6.1.7600.16385     C:\Windows\system32
71200000 dwmapi.dll              6.1.7601.18917     C:\Windows\system32
71220000 uxtheme.dll             6.1.7600.16385     C:\Windows\system32
712a0000 comctl32.DLL            6.10.7601.18837    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d
71af0000 winrnr.dll              6.1.7600.16385     C:\Windows\System32
726a0000 olepro32.dll            6.1.7601.23452     C:\Windows\system32
73000000 ntdsapi.dll             6.1.7600.16385     C:\Windows\system32
731d0000 bcryptprimitives.dll    6.1.7601.23451     C:\Windows\SysWOW64
73210000 ncrypt.dll              6.1.7601.23677     C:\Windows\system32
73580000 SHFolder.dll            6.1.7600.16385     C:\Windows\system32
73590000 ATL.DLL                 3.5.2284.0         C:\Windows\system32
73660000 wkscli.dll              6.1.7601.17514     C:\Windows\system32
73670000 srvcli.dll              6.1.7601.17514     C:\Windows\system32
73690000 netutils.dll            6.1.7601.17514     C:\Windows\system32
736a0000 NETAPI32.dll            6.1.7601.17887     C:\Windows\system32
741f0000 security.dll            6.1.7600.16385     C:\Windows\system32
74210000 netbios.dll             6.1.7600.16385     C:\Windows\system32
74240000 napinsp.dll             6.1.7600.16385     C:\Windows\system32
74260000 bcrypt.dll              6.1.7601.23677     C:\Windows\system32
743c0000 wsock32.dll             6.1.7600.16385     C:\Windows\system32
743d0000 version.dll             6.1.7600.16385     C:\Windows\system32
744b0000 SECUR32.DLL             6.1.7601.23677     C:\Windows\system32
747e0000 RpcRtRemote.dll         6.1.7601.17514     C:\Windows\system32
747f0000 rsaenh.dll              6.1.7600.16385     C:\Windows\system32
74940000 CRYPTSP.dll             6.1.7601.23471     C:\Windows\system32
749c0000 fwpuclnt.dll            6.1.7601.18283     C:\Windows\System32
74a00000 rasadhlp.dll            6.1.7600.16385     C:\Windows\system32
74a10000 WINNSI.DLL              6.1.7600.16385     C:\Windows\system32
74a20000 IPHLPAPI.DLL            6.1.7601.17514     C:\Windows\system32
74a40000 WLIDNSP.DLL             7.250.4232.0       C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
74a70000 DNSAPI.dll              6.1.7601.17570     C:\Windows\system32
74ac0000 wship6.dll              6.1.7600.16385     C:\Windows\System32
74ad0000 wshtcpip.dll            6.1.7600.16385     C:\Windows\System32
74ae0000 mswsock.dll             6.1.7601.23451     C:\Windows\system32
74d00000 SYSFER.DLL              12.1.1101.401      C:\Windows\SysWOW64
74ee0000 CRYPTBASE.dll           6.1.7601.23677     C:\Windows\syswow64
74ef0000 SspiCli.dll             6.1.7601.23677     C:\Windows\syswow64
74f50000 PSAPI.DLL               6.1.7600.16385     C:\Windows\syswow64
74f60000 USP10.dll               1.626.7601.23688   C:\Windows\syswow64
75000000 MSASN1.dll              6.1.7601.17514     C:\Windows\syswow64
75010000 msvcrt.dll              7.0.7601.17744     C:\Windows\syswow64
75150000 ADVAPI32.dll            6.1.7601.23677     C:\Windows\syswow64
75200000 sechost.dll             6.1.7601.18869     C:\Windows\SysWOW64
75220000 oleaut32.dll            6.1.7601.23569     C:\Windows\syswow64
752d0000 MSCTF.dll               6.1.7601.23572     C:\Windows\syswow64
756c0000 kernel32.dll            6.1.7601.23677     C:\Windows\syswow64
757d0000 CRYPT32.dll             6.1.7601.23566     C:\Windows\syswow64
75900000 IMM32.DLL               6.1.7601.17514     C:\Windows\system32
75960000 ole32.dll               6.1.7601.23392     C:\Windows\syswow64
75ac0000 user32.dll              6.1.7601.23594     C:\Windows\syswow64
75bc0000 shell32.dll             6.1.7601.23537     C:\Windows\syswow64
76810000 KERNELBASE.dll          6.1.7601.23677     C:\Windows\syswow64
76860000 LPK.dll                 6.1.7601.23587     C:\Windows\syswow64
76c90000 WS2_32.dll              6.1.7601.23451     C:\Windows\syswow64
76d00000 SHLWAPI.dll             6.1.7601.17514     C:\Windows\syswow64
76d60000 NSI.dll                 6.1.7600.16385     C:\Windows\syswow64
76f20000 RPCRT4.dll              6.1.7601.23677     C:\Windows\syswow64
77020000 CLBCatQ.DLL             2001.12.8530.16385 C:\Windows\syswow64
770d0000 GDI32.dll               6.1.7601.23688     C:\Windows\syswow64
77170000 WINTRUST.dll            6.1.7601.23566     C:\Windows\syswow64
771a0000 comdlg32.dll            6.1.7601.17514     C:\Windows\syswow64
77650000 ntdll.dll               6.1.7601.23677     C:\Windows\SysWOW64

processes:
0000 Idle                               0 0   0
0004 System                             0 0   0
016c smss.exe                           0 0   0
01ec csrss.exe                          0 0   0
0234 wininit.exe                        0 0   0
0298 services.exe                       0 0   0
02a0 lsass.exe                          0 0   0
02ac lsm.exe                            0 0   0
031c svchost.exe                        0 0   0
0370 svchost.exe                        0 0   0
03c8 svchost.exe                        0 0   0
017c svchost.exe                        0 0   0
0160 svchost.exe                        0 0   0
01f0 svchost.exe                        0 0   0
0428 svchost.exe                        0 0   0
04c4 svchost.exe                        0 0   0
0524 spoolsv.exe                        0 0   0
0548 svchost.exe                        0 0   0
05cc armsvc.exe                         0 0   0
05fc svchost.exe                        0 0   0
0624 svchost.exe                        0 0   0
0648 HeciServer.exe                     0 0   0
068c Jhi_service.exe                    0 0   0
0710 CamMute.exe                        0 0   0
0728 TPKNRSVC.exe                       0 0   0
0744 NitroPDFDriverService2x64.exe      0 0   0
0780 NLSSRV32.EXE                       0 0   0
07a0 PWMDBSVC.exe                       0 0   0
07b4 ccSvcHst.exe                       0 0   0
0464 Sks8821.exe                        0 0   0
007c svchost.exe                        0 0   0
057c ULCDRSvr.exe                       0 0   0
079c WLIDSVC.EXE                        0 0   0
084c WLIDSVCM.EXE                       0 0   0
09e0 Smc.exe                            0 0   0
0a10 WmiPrvSE.exe                       0 0   0
0ae4 svchost.exe                        0 0   0
0b18 unsecapp.exe                       0 0   0
0cb4 SearchIndexer.exe                  0 0   0
0d1c IAStorDataMgrSvc.exe               0 0   0
1004 LMS.exe                            0 0   0
1088 VIPAppService.exe                  0 0   0
10e4 UNS.exe                            0 0   0
10d8 csrss.exe                          2 0   0
00a8 winlogon.exe                       2 0   0
0660 taskhost.exe                       2 24  23  normal
116c ccSvcHst.exe                       2 75  32  normal       C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Bin
0b4c dwm.exe                            2 17  2   high
0b74 explorer.exe                       2 436 329 normal
0e4c RAVCpl64.exe                       2 54  19  normal
1448 igfxtray.exe                       2 12  5   normal
0dc4 hkcmd.exe                          2 9   18  normal
0890 igfxpers.exe                       2 9   5   normal
0d58 Skd8821.exe                        2 25  26  normal
1310 TpKnrres.exe                       2 12  7   normal       C:\Program Files\Lenovo\Communications Utility
0dbc skdh8821.exe                       2 0   0
0cac TiltWheelMouse.exe                 2 16  23  normal       C:\Windows\System32
0d30 StikyNot.exe                       2 284 146 normal
135c unsecapp.exe                       2 9   3   normal
0af0 ScanToPCActivationApp.exe          2 58  32  normal
0dd0 SSScheduler.exe                    2 4   1   normal       C:\Program Files (x86)\McAfee Security Scan\3.8.150
0a34 HPNetworkCommunicatorCom.exe       2 9   1   normal
1244 hpwuschd2.exe                      2 9   4   normal       C:\Program Files (x86)\HP\HP Software Update
0ea4 mobsync.exe                        2 9   12  normal
1080 rundll32.exe                       2 4   1   normal       C:\Windows\SysWOW64
0b00 rundll32.exe                       2 15  10  normal
0c10 SCHTASK.EXE                        2 10  4   normal       C:\Program Files (x86)\Lenovo\PowerMgr
0268 OUTLOOK.EXE                        2 723 560 normal       C:\Program Files (x86)\Microsoft Office\Office12
0d74 SUService.exe                      0 0   0
13c8 IAStorIcon.exe                     2 33  15  normal       C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
0174 taskeng.exe                        2 9   3   normal
11ac LSCNotify.exe                      2 9   4   below normal C:\Program Files\Lenovo\Lenovo Solution Center
0d00 mcplaunch.exe                      2 4   1   idle         C:\Program Files (x86)\Lenovo\message center plus
1200 RecorderApp.exe                    2 302 263 normal       \\SKOKHOLM\Recorder 6 Server
154c iexplore.exe                       2 375 117 normal
1638 IEXPLORE.EXE                       2 106 93  normal       C:\Program Files (x86)\Internet Explorer
0950 GoogleToolbarUser_32.exe           2 9   4   normal       C:\Program Files (x86)\Google\Google Toolbar
151c VIPUIManager.exe                   2 39  11  normal       C:\Program Files (x86)\Symantec\VIP Access Client
141c FlashUtil64_25_0_0_127_ActiveX.exe 2 9   3   normal
11c4 IEXPLORE.EXE                       2 101 106 normal       C:\Program Files (x86)\Internet Explorer
1380 audiodg.exe                        0 0   0

hardware:
+ Batteries
  - HID UPS Battery
  - Microsoft Composite Battery
+ Computer
  - ACPI x64-based PC
+ Disk drives
  - ST500DM002-1BD142
+ Display adapters
  - Intel(R) HD Graphics (driver 8.15.10.2696)
+ DVD/CD-ROM drives
  - PLDS DVD-RW DH16ACSH
+ Human Interface Devices
  - American Power Conversion USB UPS
  - HID-compliant consumer control device
  - HID-compliant device
  - USB Input Device
  - USB Input Device
  - USB Input Device
+ IDE ATA/ATAPI controllers
  - Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller (driver 11.1.0.1006)
+ Imaging devices
  - HP Officejet Pro 8500 A910 (NET) (driver 9.0.0.0)
  - HP Officejet Pro 8610 (NET) (driver 32.0.40.44552)
+ Keyboards
  - HID Keyboard Device
+ Mice and other pointing devices
  - HID-compliant mouse
+ Monitors
  - Generic PnP Monitor
+ Network adapters
  - Realtek PCIe GBE Family Controller (driver 7.50.1123.2011)
+ Ports (COM & LPT)
  - Communications Port (COM1)
  - ECP Printer Port (LPT1)
+ Printers
  - Fax - HP Officejet Pro 8610 (driver 32.0.40.44552)
  - HP Officejet Pro 8610 (driver 13.33.0.2473)
+ Processors
  - Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
  - Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
  - Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
  - Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
+ SM Driver
  - SM bios service (driver 6.1.1020.0)
  - SM bus service (driver 6.5.1018.0)
+ Sound, video and game controllers
  - Realtek High Definition Audio (driver 6.0.1.6543)
+ Storage volume shadow copies
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
+ System devices
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - ACPI Thermal Zone
  - ACPI Thermal Zone
  - Composite Bus Enumerator
  - Direct memory access controller
  - File as Volume Driver
  - High Definition Audio Controller
  - High precision event timer
  - Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 (driver 9.2.0.1016)
  - Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A (driver 9.2.0.1016)
  - Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 (driver 9.2.0.1011)
  - Intel(R) 82802 Firmware Hub Device
  - Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C (driver 9.2.0.1016)
  - Intel(R) Management Engine Interface
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Microsoft Virtual Drive Enumerator Driver
  - Microsoft Windows Management Interface for ACPI
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Numeric data processor
  - PCI bus
  - Plug and Play Software Device Enumerator
  - Printer Port Logical Interface
  - Programmable interrupt controller
  - Remote Desktop Device Redirector Bus
  - System board
  - System board
  - System CMOS/real time clock
  - System timer
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - UMBus Enumerator
  - UMBus Root Bus Enumerator
  - Volume Manager
  - Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150 (driver 9.3.0.1011)
+ Universal Serial Bus controllers
  - Generic USB Hub
  - Generic USB Hub
  - Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 (driver 9.2.0.1021)
  - Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D (driver 9.2.0.1021)
  - Realtek USB 2.0 Card Reader (driver 6.1.7600.30127)
  - USB Composite Device
  - USB Root Hub
  - USB Root Hub

2

Re: Indicia2recorder not able to complete download of records to R6

The only bit of that I understand is "Catastrophic failure"!

I did Google "EOleException" and surprised myself by coming up with a reference to another issue with Recorder. By some vague chance, does the "Run as administrator" trick offer any relief?

Jim Bacon.

3

Re: Indicia2recorder not able to complete download of records to R6

"Run as administrator" doesn't cut the mustard.

Mike Weideli doesn't think it's a privileges issue so we're back to square one. We'll try and contact John van Breda directly when we get a chance.

4

Re: Indicia2recorder not able to complete download of records to R6

Hi Josh, did you resolve this. I've recently started using Indicia2Recorder and it is working ok. From previous 'experience' EOleException errors will present if there is are network security setting problems around an account (assuming your R6 is networked?) or registry settings are a little off. Not sure why this should present only for the plugin, perhaps an issue with the plugin installation itself?

LERC Officer
Merseyside BioBank - Local Environmental Records Centre for North Merseyside
www.MerseysideBioBank.org.uk