Topic: New Password Every Time
I have a user that needed an account reactivation as too much time had passed before confirmation.
They now get prompted for a new password each time and as soon as they log out it is forgotten and the whole process starts again. I have checked and they do also exist in the warehouse and I have sent them a password reset from their too.
The only other thing I can think of doing that is easy is to delete them and recreate them however their old records will be assigned to the wrong warehouse ID.
Anyone come across this before/ have any suggestions?
Somerset Environmental Records Centre