Re: Forgotten password
What is the solution if a user of Recorder 2002 v 2.3.1 forgets their password and is unable to log on? The copy of Recorder is blank; would reinstalling it revert the Default User password to 'password'?
Thank you.
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Forum → Recorder Troubleshooting and Bug Reports → Forgotten password
What is the solution if a user of Recorder 2002 v 2.3.1 forgets their password and is unable to log on? The copy of Recorder is blank; would reinstalling it revert the Default User password to 'password'?
Thank you.
Hi,
I've not tried this but...
If the copy of Recorder is blank...
1. Login to Recorder as a System Manager.
2. Select Tools, then User Configuration...
3. Delete the user with the forgotten password.
4. Re-create the same user with the same rights as before. In theory this will/may reset the default password.
I'm not aware of a specific Reset Password Utility, you can only change the current user's password; maybe something that should be available to System Managers?
Best wishes,
Les.
Problem resolved!
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