Hello,

I'm having a problem importing data into Recorder (v6.19) (which is on a network) and I'm wondering whether anyone could provide any advice on how to correct this.

I have seen a post that had the same problem back in 2009 but no solution was given, I have tried changing in 'tools' > 'options' use v6.13 import wizard - but with no luck.

I'm able to go through the import process which includes validating the data, however upon 'importing' the attached error message is given & no data is imported.

date/time         : 2014-05-22, 10:11:25, 647ms
computer name     : HQ34-TERMINAL
wts client name   : HQ-CPD-WS172
user name         : Kane.Brides
registered owner  : Windows User
operating system  : Windows 2008 R2 x64 Service Pack 1 build 7601
system language   : English
system up time    : 160 days 11 hours
program up time   : 16 minutes 21 seconds
processor         : Intel(R) Xeon(R) CPU X5650 @ 2.67GHz
physical memory   : 655/2047 MB (free/total)
free disk space   : (I:) 267.63 GB (R:) 4.84 GB
display mode      : 1440x900, 16 bit
process id        : $69c
allocated memory  : 53.34 MB
command line      : RecorderApp.exe /65612
executable        : RecorderApp.exe
exec. date/time   : 2013-07-11 17:25
version           : 6.19.4.267
compiled with     : Delphi 7
madExcept version : 3.0n
callstack crc     : $10656e4e, $0a39ecfa, $0a39ecfa
exception number  : 1
exception class   : EDBMergerError
exception message : Error occurred transferring records for SQLSERVER_SURVEY_EVENT into the main database.

Anyone able to offer any advice on what I should do?

Many thanks

Georgina Young
WWT Slimbridge