Topic: can't install Rec6_Recorder3 import addin
I am using a standalone version of R6 (18.104.22.1687) on a Windows 7 64-bit platform. I cannot install the Recorder 3 import addin, although I was successful in installing the Update Last Key addin immediately prior to this. When I located the downloaded addin via Tools > Install > Add-in Module, and selected Open, the curser changed to a revolving sphere and just kept going without anything happening apparently. After 10 minutes I pressed Alt/Ctrl//Del to exit. I have looked in the Addins folder and noticed that both these addins are listed, although, of the two, only Update Last Key is shown in the Addins Configuration window. Consequently I cannot locate the .EXP file needed to import the data. What can I do to resolve the problem, please?
PS. both these addins installed successfully last night on another PC running a standalone R6 (v 6.18.1) on a Windows XP platform.