Topic: Can't install NBNExchange.ocx
I am trying to install the NBNExchange.ocx add-in. When I try to install it, Recorder says it is already installed (although it does not appear on the list of add-ins and the option for ‘NBN Exchange Format’ does not appear on the dropdown list when exporting data).
If I try to install anyway I get the following error messages:
‘The addin could not be installed for the following reason: Sysytem Error. Code:32. The process cannot access the file because it is being used by another process’
‘The following file was not installed: NBNExchange. The object you tried to install did not contain any valid Recorder 6 addins.’
I am using version 18.104.22.168
Can anyone help?