Topic: Upgrade R6 from 6.29 to 6.30
Since purchasing our R6 licence I assume we still post problems on this Forum.
I want to upgrade from 6.29 to 6.30. I have downloaded the 6.30 zipped file from the website and extracted the files to a new folder. Clicking on the Upgrade exe file brings up a message "Recorder is not correctly installed on this machine. Upgrade cannot proceed". Can anyone advise what checks our IT can carry out to resolve the problem? Recorder sits in its own server and the networked copy of R6 is run from a laptop. We are getting this error message when running either from my laptop or directly from the R6 server. We are currently on 188.8.131.520, dictionary 4K.
Coleoptera recorder for YNU