1 Topic by DGERC

  • DGERC
  • DGERC
  • Veteran
  • Online
  • From: SWSEIC
  • Registered: 31-05-2006
  • Posts: 232

Topic: Import crashes from networked workstation

We've been having some import problems when running imports from one of our networked workstations. The symptoms are almost identical to those described in this topic

https://forums.nbn.org.uk/viewtopic.php?id=7443

The same imports work fine when run from the machine which R6 is installed on. Crash throws up
EOleException exception message : Connection failure.

Doesn't seem to be connection timeout related.  Was the above issue resolved successfully?

Any pointers would be helpful. Full error message given below

date/time         : 2019-12-18, 10:41:20, 623ms
computer name     : SERVER2013
user name         : Manager
registered owner  : Manager
operating system  : Windows 7 x64 Service Pack 1 build 7601
system language   : English
system up time    : 2 days 1 hour
program up time   : 1 day 1 hour
processors        : 4x Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
physical memory   : 13559/24515 MB (free/total)
free disk space   : (C:) 5.39 GB
display mode      : 1920x1080, 32 bit
process id        : $28dc
allocated memory  : 204.92 MB
command line      : RecorderApp.exe /264524
executable        : RecorderApp.exe
exec. date/time   : 2019-04-05 12:48
version           : 6.29.0.290
compiled with     : Delphi 7
madExcept version : 3.0n
callstack crc     : $5b5c45c7, $c6a4c28f, $c6a4c28f
exception number  : 4
exception class   : EOleException
exception message : Connection failure.

main thread ($2648):
0059be26 RecorderApp.exe ADODB                      TADOCommand.Execute
0059bd80 RecorderApp.exe ADODB                      TADOCommand.Execute
0059bd60 RecorderApp.exe ADODB                      TADOCommand.Execute
00677886 RecorderApp.exe DatabaseAccessADO  907 +11 TdmDatabase.ExecuteSQL
00a56a6e RecorderApp.exe Map               8351 +10 TfrmMap.tmRefreshTimer
00492e3f RecorderApp.exe ExtCtrls                   TTimer.Timer
00492d23 RecorderApp.exe ExtCtrls                   TTimer.WndProc
00430c6c RecorderApp.exe Classes                    StdWndProc
75997bd5 user32.dll                                 DispatchMessageA
004fe343 RecorderApp.exe Forms                      TApplication.ProcessMessage
004fe37a RecorderApp.exe Forms                      TApplication.HandleMessage
004fe5aa RecorderApp.exe Forms                      TApplication.Run
00ab2fa6 RecorderApp.exe RecorderApp        418 +79 initialization
7588343b kernel32.dll                               BaseThreadInitThunk

thread $53c:
77c80156 ntdll.dll                 NtWaitForMultipleObjects
756f176f KERNELBASE.dll            WaitForMultipleObjectsEx
758819f7 kernel32.dll              WaitForMultipleObjectsEx
759a08ac user32.dll                MsgWaitForMultipleObjectsEx
759a0bac user32.dll                MsgWaitForMultipleObjects
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
7588343b kernel32.dll              BaseThreadInitThunk
>> created by main thread ($2648) at:
758824ef kernel32.dll              CreateThread

thread $22d0:
77c80156 ntdll.dll     NtWaitForMultipleObjects
7588343b kernel32.dll  BaseThreadInitThunk

thread $28c8:
77c80156 ntdll.dll                 NtWaitForMultipleObjects
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
7588343b kernel32.dll              BaseThreadInitThunk
>> created by main thread ($2648) at:
758824ef kernel32.dll              CreateThread

thread $2af0:
77c7f8ca ntdll.dll                 NtWaitForSingleObject
756f1623 KERNELBASE.dll            WaitForSingleObjectEx
7588118f kernel32.dll              WaitForSingleObjectEx
75881143 kernel32.dll              WaitForSingleObject
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
7588343b kernel32.dll              BaseThreadInitThunk
>> created by main thread ($2648) at:
758824ef kernel32.dll              CreateThread

thread $2b40:
77c7fe06 ntdll.dll                 NtFsControlFile
756e7ad8 KERNELBASE.dll            ConnectNamedPipe
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
7588343b kernel32.dll              BaseThreadInitThunk
>> created by main thread ($2648) at:
758824ef kernel32.dll              CreateThread

thread $1920:
75997918 user32.dll                GetMessageW
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
7588343b kernel32.dll              BaseThreadInitThunk
>> created by thread $bd4 at:
758824ef kernel32.dll              CreateThread

thread $1828:
77c7f8ca ntdll.dll                 NtWaitForSingleObject
756f1623 KERNELBASE.dll            WaitForSingleObjectEx
7588118f kernel32.dll              WaitForSingleObjectEx
75881143 kernel32.dll              WaitForSingleObject
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
7588343b kernel32.dll              BaseThreadInitThunk
>> created by thread $2a5c at:
758824ef kernel32.dll              CreateThread

thread $17b8:
77c81f3f ntdll.dll     NtWaitForWorkViaWorkerFactory
7588343b kernel32.dll  BaseThreadInitThunk

thread $223c:
77c81f3f ntdll.dll     NtWaitForWorkViaWorkerFactory
7588343b kernel32.dll  BaseThreadInitThunk

modules:
001c0000 MS5User.Dll                              5.0.0.4            \\SERVER2013\Recorder 6 Server
00290000 ms5cnv.dll                               5.0.0.10           \\SERVER2013\Recorder 6 Server
00400000 RecorderApp.exe                          6.29.0.290         \\SERVER2013\Recorder 6 Server
00e20000 C4DLL.DLL                                1.0.0.1            \\SERVER2013\Recorder 6 Server
05eb0000 GOTOGR~1.OCX                             2.0.0.16           \\SERVER2013\Recorder 6 Server\Addins
05fa0000 GotoKey2.dll                                                \\SERVER2013\Recorder 6 Server\Addins
06850000 BulkLoad.ocx                             6.0.0.10           \\SERVER2013\Recorder 6 Server\Addins
06a80000 LASTKE~1.OCX                             6.0.0.6            \\SERVER2013\Recorder 6 Server\Addins
06e20000 OBSADD~1.OCX                                                \\SERVER2013\Recorder 6 Server\Addins
06fe0000 PHENOL~2.OCX                             6.17.2.252         \\SERVER2013\Recorder 6 Server\Addins
071e0000 PROJEC~2.OCX                                                \\SERVER2013\Recorder 6 Server\Addins
073b0000 PROJEC~3.OCX                                                \\SERVER2013\Recorder 6 Server\Addins
08380000 MANAGE~1.OCX                                                \\SERVER2013\Recorder 6 Server\Addins
08550000 NBNEXC~1.DLL                                                \\SERVER2013\Recorder 6 Server\Addins
08730000 PROJEC~1.OCX                                                \\SERVER2013\Recorder 6 Server\Addins
088f0000 SHOWUN~1.OCX                             6.0.0.13           \\SERVER2013\Recorder 6 Server\Addins
08b00000 STDVAL~1.DLL                             6.15.1.230         \\SERVER2013\Recorder 6 Server\Addins
08ce0000 SURVEY~1.OCX                             6.0.0.25           \\SERVER2013\Recorder 6 Server\Addins
10000000 MS5.Dll                                  5.0.0.12           \\SERVER2013\Recorder 6 Server
50150000 explorerframe.dll                        6.1.7601.24468     C:\Windows\system32
51170000 WMVCore.DLL                              12.0.7601.17514    C:\Windows\system32
535c0000 ieframe.DLL                              11.0.9600.19572    C:\Windows\system32
54430000 GrooveIntlResource.dll                   15.0.4907.1000     C:\Program Files (x86)\MICROS~2\Office15\1033
55ef0000 wpdshext.dll                             6.1.7601.18738     C:\Windows\system32
59210000 zipfldr.dll                              6.1.7601.24168     C:\Windows\system32
5bec0000 DUI70.dll                                6.1.7600.16385     C:\Windows\system32
5bfb0000 FirewallAPI.dll                          6.1.7601.24231     C:\Windows\system32
5c200000 browcli.dll                              6.1.7601.17887     C:\Windows\system32
5c210000 oleacc.dll                               7.0.0.0            C:\Windows\SysWOW64
5c250000 xmllite.dll                              1.3.1001.0         C:\Windows\system32
5c280000 GROOVEEX.DLL                             15.0.5023.1000     C:\Program Files (x86)\MICROS~2\Office15
5c460000 msls31.dll                               3.10.349.0         C:\Windows\system32
5c5a0000 NetworkExplorer.dll                      6.1.7601.17514     C:\Windows\system32
5c790000 DUser.dll                                6.1.7600.16385     C:\Windows\system32
5ded0000 EhStorShell.dll                          6.1.7600.16385     C:\Windows\system32
5df20000 EhStorAPI.dll                            6.1.7601.17514     C:\Windows\system32
5df50000 audiodev.dll                             6.1.7601.17514     C:\Windows\system32
5df90000 WMASF.DLL                                12.0.7600.16385    C:\Windows\system32
5dfd0000 PortableDeviceApi.dll                    6.1.7601.17514     C:\Windows\system32
5e100000 StructuredQuery.dll                      7.0.7601.24513     C:\Windows\System32
5e160000 RICHED20.dll                             5.31.23.1230       C:\Windows\system32
5e210000 PortableDeviceTypes.dll                  6.1.7600.16385     C:\Windows\system32
5e310000 MSVCP100.dll                             10.0.40219.325     C:\Windows\system32
5e380000 ntshrui.dll                              6.1.7601.17755     C:\Windows\system32
5e3f0000 msadce.dll                               6.1.7601.17514     C:\Program Files (x86)\Common Files\System\msadc
5e510000 ieproxy.dll                              11.0.9600.19572    C:\Program Files (x86)\Internet Explorer
5e6c0000 SHDOCVW.dll                              6.1.7601.23896     C:\Windows\system32
5e6f0000 PhotoMetadataHandler.dll                 6.1.7600.16385     C:\Windows\SysWOW64
5e780000 actxprxy.dll                             6.1.7601.24000     C:\Windows\SysWOW64
5e7d0000 DropboxExt.27.0.dll                      1.0.27.0           C:\Program Files (x86)\Dropbox\Client
5e830000 tiptsf.dll                               6.1.7601.18984     C:\Program Files (x86)\Common Files\microsoft shared\ink
5e8e0000 LINKINFO.dll                             6.1.7600.16385     C:\Windows\system32
5e8f0000 sqloledb.dll                             6.1.7601.17514     C:\Program Files (x86)\Common Files\System\Ole DB
5f230000 SAMLIB.dll                               6.1.7601.23677     C:\Windows\system32
5f280000 comsvcs.dll                              2001.12.8531.24114 C:\Windows\system32
60fd0000 RICHED32.DLL                             6.1.7601.17514     C:\Windows\system32
60fe0000 cscapi.dll                               6.1.7601.24197     C:\Windows\system32
60ff0000 DAVHLPR.dll                              6.1.7600.16385     C:\Windows\System32
61000000 davclnt.dll                              6.1.7601.23542     C:\Windows\System32
61020000 ntlanman.dll                             6.1.7601.17514     C:\Windows\System32
61040000 HHCtrl.ocx                               6.1.7601.24134     C:\Windows\system32
61fb0000 drprov.dll                               6.1.7600.16385     C:\Windows\System32
61fc0000 schannel.dll                             6.1.7601.24540     C:\Windows\SysWOW64
62010000 DBNETLIB.DLL                             6.1.7600.16385     C:\Windows\system32
621b0000 api-ms-win-downlevel-shell32-l1-1-0.dll  6.2.9200.16492     C:\Windows\system32
621c0000 slc.dll                                  6.1.7600.16385     C:\Windows\system32
621d0000 PROPSYS.dll                              7.0.7601.17514     C:\Windows\system32
622d0000 msadcer.dll                              6.1.7600.16385     C:\Program Files (x86)\Common Files\System\msadc
622e0000 SQLOLEDB.RLL                             6.1.7600.16385     C:\Program Files (x86)\Common Files\System\Ole DB
622f0000 oledb32.dll                              6.1.7601.17514     C:\Program Files (x86)\Common Files\System\Ole DB
62a90000 security.dll                             6.1.7600.16385     C:\Windows\system32
62aa0000 netbios.dll                              6.1.7600.16385     C:\Windows\system32
62d00000 MSDATL3.dll                              6.1.7600.16385     C:\Program Files (x86)\Common Files\System\Ole DB
63800000 ATL.DLL                                  3.5.2284.0         C:\Windows\system32
63820000 OLEDB32R.DLL                             6.1.7600.16385     C:\Program Files (x86)\Common Files\System\Ole DB
63840000 MSDART.DLL                               6.1.7600.16385     C:\Windows\system32
63890000 samcli.dll                               6.1.7601.17514     C:\Windows\system32
638a0000 msado15.dll                              6.1.7601.24460     C:\Program Files (x86)\Common Files\System\ado
639a0000 IconCodecService.dll                     6.1.7600.16385     C:\Windows\system32
639b0000 ATL100.DLL                               10.0.40219.325     C:\Windows\system32
639e0000 wsock32.dll                              6.1.7600.16385     C:\Windows\system32
639f0000 thumbcache.dll                           6.1.7601.17514     C:\Windows\SysWOW64
65930000 uxtheme.dll                              6.1.7600.16385     C:\Windows\system32
664e0000 msv1_0.DLL                               6.1.7601.24540     C:\Windows\SysWOW64
66ea0000 cryptdll.dll                             6.1.7601.24432     C:\Windows\system32
68c20000 SXS.DLL                                  6.1.7601.17514     C:\Windows\system32
68cc0000 WindowsCodecs.dll                        6.2.9200.22551     C:\Windows\system32
69b10000 msxml4.dll                               4.20.9876.0        C:\Windows\SysWOW64
69f30000 api-ms-win-downlevel-shlwapi-l2-1-0.dll  6.2.9200.16492     C:\Windows\system32
6a470000 bcryptprimitives.dll                     6.1.7601.23451     C:\Windows\SysWOW64
6a570000 gdiplus.dll                              6.1.7601.24537     C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24537_none_5c05a595a00f433b
6a710000 ntdsapi.dll                              6.1.7600.16385     C:\Windows\system32
6aa80000 MSVCR100.dll                             10.0.40219.325     C:\Windows\system32
6d580000 winspool.drv                             6.1.7601.24383     C:\Windows\system32
6d6b0000 fwpuclnt.dll                             6.1.7601.24000     C:\Windows\System32
6d8c0000 mdnsNSP.dll                              3.0.0.10           C:\Program Files (x86)\Bonjour
6da10000 DNSAPI.dll                               6.1.7601.24168     C:\Windows\system32
6dc60000 rasadhlp.dll                             6.1.7600.16385     C:\Windows\system32
6dca0000 WLIDNSP.DLL                              7.250.4311.0       C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
70e80000 wshtcpip.dll                             6.1.7600.16385     C:\Windows\System32
70f10000 credssp.dll                              6.1.7601.24540     C:\Windows\system32
70f20000 wship6.dll                               6.1.7600.16385     C:\Windows\System32
70f30000 mswsock.dll                              6.1.7601.23451     C:\Windows\system32
70fc0000 dhcpcsvc.DLL                             6.1.7601.24498     C:\Windows\system32
70fe0000 dhcpcsvc6.DLL                            6.1.7601.24498     C:\Windows\system32
70ff0000 apphelp.dll                              6.1.7601.19050     C:\Windows\system32
71040000 api-ms-win-core-synch-l1-2-0.DLL         10.0.14393.2990    C:\Windows\system32
71050000 bcrypt.dll                               6.1.7601.24540     C:\Windows\system32
71070000 ncrypt.dll                               6.1.7601.24540     C:\Windows\system32
710c0000 dwmapi.dll                               6.1.7601.18917     C:\Windows\system32
712f0000 webio.dll                                6.1.7601.23375     C:\Windows\system32
713a0000 WINSTA.dll                               6.1.7601.18540     C:\Windows\System32
713d0000 WINHTTP.dll                              6.1.7601.24000     C:\Windows\system32
71430000 winmm.dll                                6.1.7601.17514     C:\Windows\system32
728b0000 rsaenh.dll                               6.1.7600.16385     C:\Windows\system32
728f0000 CRYPTSP.dll                              6.1.7601.24499     C:\Windows\system32
72a10000 odbcint.dll                              6.1.7600.16385     C:\Windows\system32
72df0000 odbc32.dll                               6.1.7601.17514     C:\Windows\system32
73100000 olepro32.dll                             6.1.7601.23452     C:\Windows\system32
73120000 dfscli.dll                               6.1.7600.16385     C:\Windows\system32
73130000 wkscli.dll                               6.1.7601.17514     C:\Windows\system32
73140000 srvcli.dll                               6.1.7601.17514     C:\Windows\system32
73170000 netutils.dll                             6.1.7601.17514     C:\Windows\system32
73180000 NETAPI32.dll                             6.1.7601.17887     C:\Windows\system32
731a0000 SECUR32.DLL                              6.1.7601.24540     C:\Windows\system32
732a0000 version.dll                              6.1.7600.16385     C:\Windows\system32
732b0000 msi.dll                                  5.0.7601.24535     C:\Windows\system32
74a60000 comctl32.dll                             5.82.7601.18837    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc
74c70000 RpcRtRemote.dll                          6.1.7601.17514     C:\Windows\system32
74c80000 ntmarta.dll                              6.1.7600.16385     C:\Windows\system32
74cb0000 Comctl32.dll                             6.10.7601.24483    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.24483_none_2b200f664577e14b
74e50000 SHFolder.dll                             6.1.7600.16385     C:\Windows\system32
74e60000 mpr.dll                                  6.1.7600.16385     C:\Windows\system32
74e80000 WINNSI.DLL                               6.1.7601.23889     C:\Windows\system32
74e90000 Iphlpapi.DLL                             6.1.7601.17514     C:\Windows\system32
75370000 CRYPTBASE.dll                            6.1.7601.24540     C:\Windows\syswow64
75380000 SspiCli.dll                              6.1.7601.24540     C:\Windows\syswow64
753e0000 MSCTF.dll                                6.1.7601.24520     C:\Windows\syswow64
754b0000 urlmon.dll                               11.0.9600.19572    C:\Windows\syswow64
75600000 ADVAPI32.dll                             6.1.7601.24540     C:\Windows\syswow64
756b0000 sechost.dll                              6.1.7601.18869     C:\Windows\SysWOW64
756d0000 api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492     C:\Windows\syswow64
756e0000 KERNELBASE.dll                           6.1.7601.24540     C:\Windows\syswow64
757c0000 USP10.dll                                1.626.7601.24535   C:\Windows\syswow64
75860000 api-ms-win-downlevel-shlwapi-l1-1-0.dll  6.2.9200.16492     C:\Windows\syswow64
75870000 kernel32.dll                             6.1.7601.24540     C:\Windows\syswow64
75980000 user32.dll                               6.1.7601.24540     C:\Windows\syswow64
75a80000 iertutil.dll                             11.0.9600.19572    C:\Windows\syswow64
75cc0000 shell32.dll                              6.1.7601.24468     C:\Windows\syswow64
76910000 DEVOBJ.dll                               6.1.7601.17621     C:\Windows\syswow64
76930000 api-ms-win-downlevel-ole32-l1-1-0.dll    6.2.9200.16492     C:\Windows\syswow64
769a0000 profapi.dll                              6.1.7600.16385     C:\Windows\syswow64
769e0000 LPK.dll                                  6.1.7601.24537     C:\Windows\syswow64
769f0000 MSASN1.dll                               6.1.7601.17514     C:\Windows\syswow64
76a00000 SHLWAPI.dll                              6.1.7601.17514     C:\Windows\syswow64
76a60000 GDI32.dll                                6.1.7601.24540     C:\Windows\syswow64
76af0000 comdlg32.dll                             6.1.7601.17514     C:\Windows\syswow64
76b70000 api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492     C:\Windows\syswow64
76b80000 SETUPAPI.dll                             6.1.7601.17514     C:\Windows\syswow64
76d20000 USERENV.dll                              6.1.7601.24535     C:\Windows\syswow64
76d40000 CFGMGR32.dll                             6.1.7601.17621     C:\Windows\syswow64
76d70000 WININET.dll                              11.0.9600.19572    C:\Windows\syswow64
771b0000 ole32.dll                                6.1.7601.24537     C:\Windows\syswow64
77310000 CLBCatQ.DLL                              2001.12.8530.16385 C:\Windows\syswow64
773a0000 RPCRT4.dll                               6.1.7601.24540     C:\Windows\syswow64
77490000 api-ms-win-downlevel-version-l1-1-0.dll  6.2.9200.16492     C:\Windows\syswow64
774a0000 WINTRUST.dll                             6.1.7601.24499     C:\Windows\syswow64
774d0000 msvcrt.dll                               7.0.7601.17744     C:\Windows\syswow64
77580000 WS2_32.dll                               6.1.7601.23451     C:\Windows\syswow64
775c0000 IMM32.DLL                                6.1.7601.17514     C:\Windows\system32
77620000 CRYPT32.dll                              6.1.7601.24499     C:\Windows\syswow64
77750000 normaliz.DLL                             6.1.7600.16385     C:\Windows\syswow64
77760000 api-ms-win-downlevel-user32-l1-1-0.dll   6.2.9200.16492     C:\Windows\syswow64
77770000 NSI.dll                                  6.1.7601.23889     C:\Windows\syswow64
77780000 oleaut32.dll                             6.1.7601.24537     C:\Windows\syswow64
77820000 WLDAP32.dll                              6.1.7601.23889     C:\Windows\syswow64
77870000 PSAPI.DLL                                6.1.7600.16385     C:\Windows\syswow64
77c60000 ntdll.dll                                6.1.7601.24540     C:\Windows\SysWOW64

processes:
0000 Idle                        0 0    0
0004 System                      0 0    0
018c smss.exe                    0 0    0
0240 csrss.exe                   0 0    0
0284 wininit.exe                 0 0    0
028c csrss.exe                   1 0    0
02b0 winlogon.exe                1 0    0
02ec services.exe                0 0    0
02f4 lsass.exe                   0 0    0
02fc lsm.exe                     0 0    0
0358 svchost.exe                 0 0    0
03c4 svchost.exe                 0 0    0
01f8 MsMpEng.exe                 0 0    0
0204 atiesrxx.exe                0 0    0
03d4 svchost.exe                 0 0    0
0418 svchost.exe                 0 0    0
0434 svchost.exe                 0 0    0
0458 svchost.exe                 0 0    0
04d8 svchost.exe                 0 0    0
05c4 svchost.exe                 0 0    0
0648 spoolsv.exe                 0 0    0
069c svchost.exe                 0 0    0
074c schedul2.exe                0 0    0
078c armsvc.exe                  0 0    0
07a4 afcdpsrv.exe                0 0    0
07b8 atkexComSvc.exe             0 0    0
056c mDNSResponder.exe           0 0    0
061c remoting_host.exe           0 0    0
06bc DbxSvc.exe                  0 0    0
06dc remoting_host.exe           0 0    0
070c svchost.exe                 0 0    0
088c HPBDSService.exe            0 0    0
092c HPLaserJetService.exe       0 0    0
096c HeciServer.exe              0 0    0
09a0 mms_mini.exe                0 0    0
0a74 sqlservr.exe                0 0    0
0b8c svchost.exe                 0 0    0
0bb0 svchost.exe                 0 0    0
0bdc sqlbrowser.exe              0 0    0
0884 sqlwriter.exe               0 0    0
08e8 svchost.exe                 0 0    0
0ad0 WLIDSVC.EXE                 0 0    0
0a44 anti_ransomware_service.exe 0 0    0
0b00 WLIDSVCM.EXE                0 0    0
0c3c MBAMService.exe             0 0    0
10c0 NisSrv.exe                  0 0    0
116c atieclxx.exe                1 0    0
122c svchost.exe                 0 0    0
1274 WUDFHost.exe                0 0    0
133c WUDFHost.exe                0 0    0
0794 taskhost.exe                1 20   16   normal
1390 taskeng.exe                 1 10   3    normal
139c mbamtray.exe                1 20   25   normal       C:\Program Files\Malwarebytes\Anti-Malware
098c ipoint.exe                  1 20   46   normal
082c dwm.exe                     1 17   2    high
11a0 itype.exe                   1 20   39   normal
029c explorer.exe                1 549  368  normal
14e0 RtkNGUI64.exe               1 20   30   normal
14ec msseces.exe                 1 143  60   normal
1524 WrtMon.exe                  1 16   12   normal       C:\Windows\System32\spool\drivers\x64\3
1578 schedhlp.exe                1 9    4    normal       C:\Program Files (x86)\Common Files\Acronis\Schedule2
1584 googledrivesync.exe         1 4    1    normal
15a0 WrtProc.exe                 1 16   13   normal       C:\Windows\System32\spool\drivers\x64\3
1634 svchost.exe                 0 0    0
1740 SearchIndexer.exe           0 0    0
0968 iusb3mon.exe                1 18   7    normal       C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application
15f4 HPStatusAlerts.exe          1 20   20   normal       C:\Program Files (x86)\HP\StatusAlerts\bin
1778 MOM.exe                     1 9    9    normal
171c hpwuschd2.exe               1 9    4    normal       C:\Program Files (x86)\HP\HP Software Update
1120 TrueImageMonitor.exe        1 18   15   normal       C:\Program Files (x86)\Acronis\TrueImageHome
0b1c jusched.exe                 1 9    2    normal       C:\Program Files (x86)\Common Files\Java\Java Update
0980 tib_mounter_monitor.exe     1 4    1    normal       C:\Program Files (x86)\Common Files\Acronis\TibMounter
10b4 svchost.exe                 0 0    0
02c8 IAStorIcon.exe              1 33   14   normal       C:\Program Files\Intel\Intel(R) Rapid Storage Technology
1068 CCC.exe                     1 47   41   normal
0178 dllhost.exe                 0 0    0
1954 IAStorDataMgrSvc.exe        0 0    0
1ba8 googledrivesync.exe         1 123  73   normal
1bfc Jhi_service.exe             0 0    0
1084 syncagentsrv.exe            0 0    0
1138 jucheck.exe                 1 12   6    normal       C:\Program Files (x86)\Common Files\Java\Java Update
278c PresentationFontCache.exe   0 0    0
1ecc OUTLOOK.EXE                 1 766  676  normal
28dc RecorderApp.exe             1 576  562  normal       \\SERVER2013\Recorder 6 Server
21bc chrome.exe                  1 96   70   normal
0554 chrome.exe                  1 9    4    normal
1ca0 chrome.exe                  1 9    4    normal
24fc chrome.exe                  1 18   7    above normal
198c chrome.exe                  1 4    1    normal
01f0 chrome.exe                  1 4    1    normal
23c8 chrome.exe                  1 4    1    normal
2a24 chrome.exe                  1 4    1    idle
114c chrome.exe                  1 4    1    idle
21e4 chrome.exe                  1 4    1    normal
27f8 chrome.exe                  1 4    1    normal
1e00 chrome.exe                  1 4    1    normal
23fc chrome.exe                  1 4    1    normal
1f50 chrome.exe                  1 4    1    normal
0d94 chrome.exe                  1 4    1    normal
2b90 chrome.exe                  1 4    3    normal
1d64 chrome.exe                  1 4    1    normal
0c30 EXCEL.EXE                   1 2269 1033 normal
0684 chrome.exe                  1 4    1    normal
1c5c WmiPrvSE.exe                0 0    0
1ab0 audiodg.exe                 0 0    0
2274 chrome.exe                  1 4    1    idle
239c SearchProtocolHost.exe      0 0    0
06a4 SearchFilterHost.exe        0 0    0

hardware:
+ Computer
  - ACPI x64-based PC
+ Disk drives
  - Intel Raid 1 Volume SCSI Disk Device
  - USB Device
  - WD Elements 107C USB Device
+ Display adapters
  - AMD Radeon HD 6450 (driver 13.200.16.0)
  - LogMeIn Mirror Driver (driver 7.1.542.0)
+ DVD/CD-ROM drives
  - ATAPI iHAS124   E SCSI CdRom Device
+ Human Interface Devices
  - USB Input Device
+ Imaging devices
  - HP LJ400 M425 Scan (driver 11.1.1.1)
+ Keyboards
  - Standard PS/2 Keyboard
+ Mice and other pointing devices
  - HID-compliant mouse
+ Monitors
  - Generic PnP Monitor
+ Network adapters
  - Realtek PCIe GBE Family Controller (driver 7.67.1226.2012)
+ Portable Devices
  - F:\
+ Ports (COM & LPT)
  - Communications Port (COM1)
+ Processors
  - Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
  - Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
  - Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
  - Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
+ Sound, video and game controllers
  - AMD High Definition Audio Device (driver 7.12.0.7716)
  - Realtek High Definition Audio (driver 6.0.1.6782)
+ Storage controllers
  - Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller (driver 12.8.0.1016)
+ Storage volume shadow copies
  - Generic volume shadow copy
+ System devices
  - 4th Gen Core processor DRAM Controller - 0C00 (driver 9.4.0.1008)
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - ACPI Thermal Zone
  - ACPI Thermal Zone
  - AMDA00 Interface (driver 14.47.2.348)
  - Composite Bus Enumerator
  - Direct memory access controller
  - File as Volume Driver
  - High Definition Audio Controller
  - High Definition Audio Controller
  - High precision event timer
  - Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10 (driver 9.4.0.1011)
  - Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14 (driver 9.4.0.1011)
  - Intel(R) 8 Series/C220 Series SMBus Controller - 8C22 (driver 9.4.0.1011)
  - Intel(R) 82802 Firmware Hub Device
  - Intel(R) H87 LPC Controller - 8C4A (driver 9.4.0.1011)
  - Intel(R) Management Engine Interface
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Microsoft Virtual Drive Enumerator Driver
  - Microsoft Windows Management Interface for ACPI
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Numeric data processor
  - PCI bus (driver 2.5.0.19)
  - Plug and Play Software Device Enumerator
  - Programmable interrupt controller
  - Remote Desktop Device Redirector Bus
  - System board
  - System CMOS/real time clock
  - System timer
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - UMBus Enumerator
  - UMBus Enumerator
  - UMBus Root Bus Enumerator
  - Volume Manager
  - Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 (driver 9.4.0.1008)
+ Universal Serial Bus controllers
  - Generic USB Hub
  - Generic USB Hub
  - Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #1 - 8C26 (driver 9.4.0.1011)
  - Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #2 - 8C2D (driver 9.4.0.1011)
  - Intel(R) USB 3.0 eXtensible Host Controller (driver 2.5.0.19)
  - Intel(R) USB 3.0 Root Hub (driver 2.5.0.19)
  - USB Mass Storage Device
  - USB Mass Storage Device
  - USB Root Hub
  - USB Root Hub
Mark Pollitt
SWSEIC (formerly DGERC)

DGERC's Website

2 Reply by DGERC

  • DGERC
  • DGERC
  • Veteran
  • Online
  • From: SWSEIC
  • Registered: 31-05-2006
  • Posts: 232

Re: Import crashes from networked workstation

Sorry, this is an old error message, not the current one. I/when it happens again I'll copy the correct one on here.

Mark Pollitt
SWSEIC (formerly DGERC)

DGERC's Website

3 Reply by DGERC

  • DGERC
  • DGERC
  • Veteran
  • Online
  • From: SWSEIC
  • Registered: 31-05-2006
  • Posts: 232

Re: Import crashes from networked workstation

Error message from first crash on network machine copied below. Trying to continue throws up subsequent

exception class   : EOleException
exception message : Connection failure.

errors.

Any clues as to what to investigate? Seems to happen on both networked R6 workstations so suspecting something related to networking/permissions/firewall. All very intermittent.


date/time         : 2020-01-29, 15:31:21, 393ms
computer name     : WWALAPTOP
user name         : WWA
registered owner  : WWA / HP
operating system  : Windows NT New x64 build 9200
system language   : English
system up time    : 6 days 1 hour
program up time   : 4 hours 15 minutes
processors        : 4x Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
physical memory   : 4100/8083 MB (free/total)
free disk space   : (C:) 80.04 GB
display mode      : 1920x1080, 32 bit
process id        : $32a4
allocated memory  : 85.66 MB
command line      : RecorderApp.exe /1050732
executable        : RecorderApp.exe
exec. date/time   : 2019-12-30 18:12
version           : 6.30.0.291
compiled with     : Delphi 7
madExcept version : 3.0n
contact name      : fred
contact email     : mpollitt@swseic.org.uk
callstack crc     : $5b5c45c7, $41dcb6c5, $41dcb6c5
exception number  : 1
exception class   : EOleException
exception message : [DBNETLIB][ConnectionRead (recv()).]General network error. Check your network documentation.

main thread ($3488):
0059be26 RecorderApp.exe ADODB                      TADOCommand.Execute
0059bd80 RecorderApp.exe ADODB                      TADOCommand.Execute
0059bd60 RecorderApp.exe ADODB                      TADOCommand.Execute
0067788e RecorderApp.exe DatabaseAccessADO  907 +11 TdmDatabase.ExecuteSQL
00a57032 RecorderApp.exe Map               8351 +10 TfrmMap.tmRefreshTimer
00492e3f RecorderApp.exe ExtCtrls                   TTimer.Timer
00492d23 RecorderApp.exe ExtCtrls                   TTimer.WndProc
00430c6c RecorderApp.exe Classes                    StdWndProc
76e3e7ab user32.dll                                 DispatchMessageA
004fe343 RecorderApp.exe Forms                      TApplication.ProcessMessage
004fe37a RecorderApp.exe Forms                      TApplication.HandleMessage
004fe5aa RecorderApp.exe Forms                      TApplication.Run
00ab3932 RecorderApp.exe RecorderApp        418 +79 initialization
76696357 KERNEL32.DLL                               BaseThreadInitThunk

thread $1448:
76e2b939 user32.dll                MsgWaitForMultipleObjects
00476c1d RecorderApp.exe madExcept CallThreadProcSafe
00476c87 RecorderApp.exe madExcept ThreadExceptFrame
76696357 KERNEL32.DLL              BaseThreadInitThunk
>> created by main thread ($3488) at:
681d468b gdiplus.dll

thread $204c:
76696357 KERNEL32.DLL  BaseThreadInitThunk

thread $dbc:
7696bacd KERNELBASE.dll  WaitForMultipleObjectsEx
76696357 KERNEL32.DLL    BaseThreadInitThunk

thread $c48:
76696357 KERNEL32.DLL  BaseThreadInitThunk

thread $1bcc:
76696357 KERNEL32.DLL  BaseThreadInitThunk

modules:
00400000 RecorderApp.exe        6.30.0.291          \\SERVER2013\Recorder 6 Server
01390000 MS5.Dll                5.0.0.12            \\SERVER2013\Recorder 6 Server
01470000 C4DLL.DLL              1.0.0.1             \\SERVER2013\Recorder 6 Server
02e50000 ms5cnv.dll             5.0.0.10            \\SERVER2013\Recorder 6 Server
05d70000 SQLOLEDB.RLL           6.2.18362.1         C:\Program Files (x86)\Common Files\System\Ole DB
05e00000 msadcer.dll            6.2.18362.1         C:\Program Files (x86)\Common Files\System\msadc
08c70000 GotoKey2.dll                               \\SERVER2013\Recorder 6 Server\Addins
08e30000 LASTKE~1.OCX           6.0.0.6             \\SERVER2013\Recorder 6 Server\Addins
09030000 LCFAST~1.OCX                               \\SERVER2013\Recorder 6 Server\Addins
0a950000 MANAGE~1.OCX                               \\SERVER2013\Recorder 6 Server\Addins
0ab20000 OBSADD~1.OCX                               \\SERVER2013\Recorder 6 Server\Addins
0ad00000 PROJEC~2.OCX                               \\SERVER2013\Recorder 6 Server\Addins
0aef0000 PROJEC~3.OCX                               \\SERVER2013\Recorder 6 Server\Addins
0b0e0000 STDVAL~1.DLL           6.15.1.230          \\SERVER2013\Recorder 6 Server\Addins
10000000 MS5User.Dll            5.0.0.4             \\SERVER2013\Recorder 6 Server
46480000 security.dll           6.2.18362.1         C:\WINDOWS\SYSTEM32
50ba0000 msls31.dll             3.10.349.0          C:\WINDOWS\SYSTEM32
53f30000 NetworkExplorer.dll    6.2.18362.1         C:\WINDOWS\system32
563e0000 ntlanman.dll           6.2.18362.1         C:\WINDOWS\System32
5f090000 dcomp.dll              6.2.18362.387       C:\WINDOWS\system32
658b0000 srvcli.dll             6.2.18362.1         C:\WINDOWS\System32
658d0000 mpr.dll                6.2.18362.1         C:\WINDOWS\SYSTEM32
66af0000 DBNETLIB.DLL           6.2.18362.1         C:\WINDOWS\SYSTEM32
66be0000 davclnt.dll            6.2.18362.1         C:\WINDOWS\System32
66c00000 RICHED32.DLL           6.2.18362.1         C:\WINDOWS\SYSTEM32
66c10000 MSDATL3.dll            6.2.18362.1         C:\Program Files (x86)\Common Files\System\Ole DB
66c30000 MSDART.DLL             6.2.18362.1         C:\WINDOWS\SYSTEM32
66c60000 olepro32.dll           6.2.18362.113       C:\WINDOWS\SYSTEM32
67f60000 DPAPI.DLL              6.2.18362.1         C:\WINDOWS\SYSTEM32
67fa0000 ntdsapi.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
68030000 sxs.dll                6.2.18362.1         C:\WINDOWS\SYSTEM32
68160000 gdiplus.dll            6.2.18362.592       C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.592_none_5f58db4d822160d6
68fb0000 d3d11.dll              6.2.18362.387       C:\WINDOWS\system32
6d950000 wintypes.dll           6.2.18362.449       C:\WINDOWS\SYSTEM32
6db00000 CoreUIComponents.dll   6.2.18362.207       C:\WINDOWS\System32
6dd60000 twinapi.appcore.dll    6.2.18362.592       C:\WINDOWS\system32
6e200000 apphelp.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
6e2a0000 dxgi.dll               6.2.18362.387       C:\WINDOWS\system32
6e380000 NtlmShared.dll         6.2.18362.418       C:\WINDOWS\SYSTEM32
6e390000 CoreMessaging.dll      6.2.18362.1         C:\WINDOWS\System32
6e780000 drprov.dll             6.2.18362.1         C:\WINDOWS\System32
6ea40000 ncryptsslp.dll         6.2.18362.1         C:\WINDOWS\system32
6ea60000 NTASN1.dll             6.2.18362.1         C:\WINDOWS\SYSTEM32
6ea90000 ncrypt.dll             6.2.18362.1         C:\WINDOWS\SYSTEM32
6eac0000 mskeyprotect.dll       6.2.18362.1         C:\WINDOWS\SYSTEM32
6ead0000 schannel.dll           6.2.18362.418       C:\WINDOWS\System32
6eb50000 SHFolder.dll           6.2.18362.1         C:\WINDOWS\SYSTEM32
6eb60000 DSPARSE.DLL            6.2.18362.1         C:\WINDOWS\SYSTEM32
6ebc0000 DAVHLPR.dll            6.2.18362.1         C:\WINDOWS\System32
6ec10000 TextInputFramework.dll 6.2.18362.207       C:\WINDOWS\System32
6eee0000 dxcore.dll             6.2.18362.1         C:\WINDOWS\SYSTEM32
6f2f0000 Comctl32.dll           6.10.18362.592      C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.592_none_2e6de868278ee708
6f6d0000 WINSTA.dll             6.2.18362.53        C:\WINDOWS\System32
6f750000 comctl32.dll           5.82.18362.592      C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.592_none_71d995095ae1acb5
6f810000 WINMMBASE.dll          6.2.18362.1         C:\WINDOWS\SYSTEM32
6f8e0000 winmm.dll              6.2.18362.1         C:\WINDOWS\SYSTEM32
70650000 dataexchange.dll       6.2.18362.1         C:\WINDOWS\system32
70750000 netbios.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
70770000 cryptdll.dll           6.2.18362.113       C:\WINDOWS\SYSTEM32
70830000 winspool.drv           6.2.18362.267       C:\WINDOWS\SYSTEM32
70ad0000 RMCLIENT.dll           6.2.18362.267       C:\WINDOWS\system32
70af0000 uxtheme.dll            6.2.18362.449       C:\WINDOWS\system32
70b70000 msimg32.dll            6.2.18362.175       C:\WINDOWS\SYSTEM32
70c00000 rasadhlp.dll           6.2.18362.1         C:\Windows\System32
70c20000 PROPSYS.dll            7.0.18362.267       C:\WINDOWS\SYSTEM32
70cf0000 cscapi.dll             6.2.18362.1         C:\WINDOWS\SYSTEM32
70d10000 netutils.dll           6.2.18362.1         C:\WINDOWS\System32
70d20000 NETAPI32.dll           6.2.18362.1         C:\WINDOWS\SYSTEM32
71150000 ntmarta.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
71380000 mswsock.dll            6.2.18362.1         C:\WINDOWS\system32
713e0000 SECUR32.DLL            6.2.18362.1         C:\WINDOWS\SYSTEM32
73620000 fwpuclnt.dll           6.2.18362.113       C:\WINDOWS\System32
73940000 wsock32.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
73b50000 DNSAPI.dll             6.2.18362.267       C:\WINDOWS\SYSTEM32
73eb0000 IPHLPAPI.DLL           6.2.18362.1         C:\WINDOWS\SYSTEM32
74070000 version.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
740e0000 CRYPTBASE.dll          6.2.18362.1         C:\WINDOWS\System32
740f0000 SspiCli.dll            6.2.18362.1         C:\WINDOWS\System32
745c0000 WS2_32.dll             6.2.18362.387       C:\WINDOWS\System32
74620000 powrprof.dll           6.2.18362.1         C:\WINDOWS\System32
74670000 MSASN1.dll             6.2.18362.1         C:\WINDOWS\System32
747f0000 profapi.dll            6.2.18362.1         C:\WINDOWS\System32
74810000 MSCTF.dll              6.2.18362.535       C:\WINDOWS\System32
74920000 oleaut32.dll           6.2.18362.535       C:\WINDOWS\System32
749c0000 NSI.dll                6.2.18362.449       C:\WINDOWS\System32
749d0000 msvcp_win.dll          6.2.18362.387       C:\WINDOWS\System32
74a50000 shlwapi.dll            6.2.18362.1         C:\WINDOWS\System32
74aa0000 iertutil.dll           11.0.18362.449      C:\WINDOWS\System32
74cd0000 cfgmgr32.dll           6.2.18362.387       C:\WINDOWS\System32
74d10000 win32u.dll             6.2.18362.592       C:\WINDOWS\System32
74e20000 shell32.dll            6.2.18362.535       C:\WINDOWS\System32
753a0000 GDI32.dll              6.2.18362.1         C:\WINDOWS\System32
753d0000 combase.dll            6.2.18362.449       C:\WINDOWS\System32
75c50000 advapi32.dll           6.2.18362.329       C:\WINDOWS\System32
75cd0000 gdi32full.dll          6.2.18362.535       C:\WINDOWS\System32
75e30000 usp10.dll              6.2.18362.476       C:\WINDOWS\System32
75e70000 shcore.dll             6.2.18362.1         C:\WINDOWS\System32
75f00000 bcrypt.dll             6.2.18362.267       C:\WINDOWS\System32
75f20000 cryptsp.dll            6.2.18362.1         C:\WINDOWS\System32
75f50000 windows.storage.dll    6.2.18362.535       C:\WINDOWS\System32
76520000 CRYPT32.dll            6.2.18362.592       C:\WINDOWS\System32
76680000 KERNEL32.DLL           6.2.18362.329       C:\WINDOWS\System32
76760000 sechost.dll            6.2.18362.267       C:\WINDOWS\System32
767e0000 clbcatq.dll            2001.12.10941.16384 C:\WINDOWS\System32
76860000 KERNELBASE.dll         6.2.18362.535       C:\WINDOWS\System32
76a60000 ucrtbase.dll           6.2.18362.387       C:\WINDOWS\System32
76b80000 UMPDC.dll                                  C:\WINDOWS\System32
76ba0000 IMM32.DLL              6.2.18362.387       C:\WINDOWS\System32
76bd0000 msvcrt.dll             7.0.18362.1         C:\WINDOWS\System32
76cf0000 kernel.appcore.dll     6.2.18362.1         C:\WINDOWS\System32
76d00000 ole32.dll              6.2.18362.113       C:\WINDOWS\System32
76e00000 user32.dll             6.2.18362.592       C:\WINDOWS\System32
76fa0000 bcryptPrimitives.dll   6.2.18362.295       C:\WINDOWS\System32
77000000 RPCRT4.dll             6.2.18362.476       C:\WINDOWS\System32
770c0000 comdlg32.dll           6.2.18362.418       C:\WINDOWS\System32
77180000 ntdll.dll              6.2.18362.387       C:\WINDOWS\SYSTEM32
775d0000 HHCtrl.ocx             6.2.18362.1         C:\WINDOWS\SYSTEM32
77730000 msdadiag.dll           6.2.18362.1         C:\WINDOWS\system32
77880000 edputil.dll            6.2.18362.1         C:\WINDOWS\SYSTEM32
778e0000 odbc32.dll             6.2.18362.1         C:\WINDOWS\SYSTEM32
779c0000 msv1_0.DLL             6.2.18362.476       C:\WINDOWS\System32
797b0000 Msftedit.DLL           6.2.18362.329       C:\WINDOWS\SYSTEM32
7af70000 msxml3.dll             8.110.18362.239     C:\WINDOWS\System32
7b0c0000 msado15.dll            6.2.18362.239       C:\Program Files (x86)\Common Files\System\ado
7b1d0000 oledb32.dll            6.2.18362.1         C:\Program Files (x86)\Common Files\System\Ole DB
7b2a0000 comsvcs.dll            2001.12.10941.16384 C:\Windows\System32
7b400000 sqloledb.dll           6.2.18362.1         C:\Program Files (x86)\Common Files\System\Ole DB
7b4d0000 msadce.dll             6.2.18362.1         C:\Program Files (x86)\Common Files\System\msadc
7b7a0000 RICHED20.dll           5.31.23.1231        C:\WINDOWS\SYSTEM32
7bcc0000 dlnashext.dll          6.2.18362.1         C:\Windows\System32
7bd10000 wpdshext.dll           6.2.18362.1         C:\WINDOWS\system32

processes:
0000 Idle                                                               0 0   0
0004 System                                                             0 0   0
0060 Registry                                                           0 0   0
0190 smss.exe                                                           0 0   0
0238 csrss.exe                                                          0 0   0
0290 wininit.exe                                                        0 0   0
02d8 services.exe                                                       0 0   0
02e0 lsass.exe                                                          0 0   0
036c svchost.exe                                                        0 0   0
0384 svchost.exe                                                        0 0   0
039c fontdrvhost.exe                                                    0 0   0
03bc WUDFHost.exe                                                       0 0   0
01cc svchost.exe                                                        0 0   0
0410 svchost.exe                                                        0 0   0
04bc svchost.exe                                                        0 0   0
04b8 svchost.exe                                                        0 0   0
04e4 svchost.exe                                                        0 0   0
0538 svchost.exe                                                        0 0   0
0550 svchost.exe                                                        0 0   0
05d0 svchost.exe                                                        0 0   0
05d8 svchost.exe                                                        0 0   0
060c svchost.exe                                                        0 0   0
0614 svchost.exe                                                        0 0   0
0620 svchost.exe                                                        0 0   0
0650 svchost.exe                                                        0 0   0
06d8 svchost.exe                                                        0 0   0
0734 svchost.exe                                                        0 0   0
0750 igfxCUIService.exe                                                 0 0   0
07e8 svchost.exe                                                        0 0   0
0444 svchost.exe                                                        0 0   0
0548 svchost.exe                                                        0 0   0
052c svchost.exe                                                        0 0   0
0804 svchost.exe                                                        0 0   0
0850 svchost.exe                                                        0 0   0
0858 svchost.exe                                                        0 0   0
086c Memory Compression                                                 0 0   0
0878 svchost.exe                                                        0 0   0
08b0 svchost.exe                                                        0 0   0
08d4 svchost.exe                                                        0 0   0
0944 svchost.exe                                                        0 0   0
0980 svchost.exe                                                        0 0   0
09a4 dasHost.exe                                                        0 0   0
0a10 svchost.exe                                                        0 0   0
0a48 svchost.exe                                                        0 0   0
0a5c svchost.exe                                                        0 0   0
0aa4 svchost.exe                                                        0 0   0
0b0c RtkAudioService64.exe                                              0 0   0
0b9c svchost.exe                                                        0 0   0
0ba4 svchost.exe                                                        0 0   0
090c svchost.exe                                                        0 0   0
0c38 svchost.exe                                                        0 0   0
0c8c svchost.exe                                                        0 0   0
0ccc svchost.exe                                                        0 0   0
0d24 spoolsv.exe                                                        0 0   0
0d74 svchost.exe                                                        0 0   0
0dac svchost.exe                                                        0 0   0
0e64 wlanext.exe                                                        0 0   0
0e70 conhost.exe                                                        0 0   0
0f0c dasHost.exe                                                        0 0   0
0f3c svchost.exe                                                        0 0   0
0f44 armsvc.exe                                                         0 0   0
0f4c mDNSResponder.exe                                                  0 0   0
0f5c IntelCpHDCPSvc.exe                                                 0 0   0
0f74 svchost.exe                                                        0 0   0
0fa0 svchost.exe                                                        0 0   0
0fb4 svchost.exe                                                        0 0   0
0fdc esif_uf.exe                                                        0 0   0
0ff0 EvtEng.exe                                                         0 0   0
0c4c HPLaserJetService.exe                                              0 0   0
0c54 HPWMISVC.exe                                                       0 0   0
0ed8 ibtsiva.exe                                                        0 0   0
1008 svchost.exe                                                        0 0   0
101c svchost.exe                                                        0 0   0
1054 svchost.exe                                                        0 0   0
10a8 svchost.exe                                                        0 0   0
10d4 SMSvcHost.exe                                                      0 0   0
10dc RegSrvc.exe                                                        0 0   0
10f0 SynTPEnhService.exe                                                0 0   0
1120 svchost.exe                                                        0 0   0
1138 svchost.exe                                                        0 0   0
1148 svchost.exe                                                        0 0   0
1164 svchost.exe                                                        0 0   0
1184 mqsvc.exe                                                          0 0   0
118c SearchIndexer.exe                                                  0 0   0
119c MsMpEng.exe                                                        0 0   0
11b8 VpnSvc.exe                                                         0 0   0
11c0 svchost.exe                                                        0 0   0
11e8 ZeroConfigService.exe                                              0 0   0
1244 svchost.exe                                                        0 0   0
1308 svchost.exe                                                        0 0   0
1364 UoipService.exe                                                    0 0   0
1380 svchost.exe                                                        0 0   0
13cc IntelCpHeciSvc.exe                                                 0 0   0
1630 svchost.exe                                                        0 0   0
0918 SMSvcHost.exe                                                      0 0   0
1838 svchost.exe                                                        0 0   0
19d4 svchost.exe                                                        0 0   0
1ac0 unsecapp.exe                                                       0 0   0
1b24 WmiPrvSE.exe                                                       0 0   0
1b34 WmiPrvSE.exe                                                       0 0   0
19a8 NisSrv.exe                                                         0 0   0
1da4 svchost.exe                                                        0 0   0
1ee4 svchost.exe                                                        0 0   0
1e8c svchost.exe                                                        0 0   0
1f74 svchost.exe                                                        0 0   0
1dec svchost.exe                                                        0 0   0
2234 PresentationFontCache.exe                                          0 0   0
22d4 svchost.exe                                                        0 0   0
2334 svchost.exe                                                        0 0   0
271c svchost.exe                                                        0 0   0
25a0 SecurityHealthService.exe                                          0 0   0
2ad0 hpqwmiex.exe                                                       0 0   0
21e4 svchost.exe                                                        0 0   0
19cc svchost.exe                                                        0 0   0
3294 svchost.exe                                                        0 0   0
32fc svchost.exe                                                        0 0   0
2378 HPSA_Service.exe                                                   0 0   0
263c jhi_service.exe                                                    0 0   0
3084 SgrmBroker.exe                                                     0 0   0
0fd8 svchost.exe                                                        0 0   0
23a4 svchost.exe                                                        0 0   0
3198 svchost.exe                                                        0 0   0
2bd0 svchost.exe                                                        0 0   0
229c DbxSvc.exe                                                         0 0   0
2258 TrustedInstaller.exe                                               0 0   0
2060 TiWorker.exe                                                       0 0   0
07b4 svchost.exe                                                        0 0   0
20f4 csrss.exe                                                          4 0   0
1d9c winlogon.exe                                                       4 0   0
0830 fontdrvhost.exe                                                    4 0   0
2708 dwm.exe                                                            4 0   0
2614 RAVBg64.exe                                                        4 0   0
3140 sihost.exe                                                         4 0   15  normal       C:\Windows\System32
01b8 svchost.exe                                                        4 0   1   normal       C:\Windows\System32
24a0 svchost.exe                                                        4 0   8   normal       C:\Windows\System32
2f30 taskhostw.exe                                                      4 10  6   normal       C:\Windows\System32
2aa4 esif_assist_64.exe                                                 4 0   2   normal       C:\Windows\Temp\DPTF
2018 explorer.exe                                                       4 372 366 normal       C:\Windows
35b0 igfxEM.exe                                                         4 10  25  normal       C:\Windows\System32\DriverStore\FileRepository\ki131191.inf_amd64_d668106cb6f2eae0
173c svchost.exe                                                        4 0   11  normal       C:\Windows\System32
1a88 dllhost.exe                                                        4 0   5   normal       C:\Windows\System32
16f0 SynTPEnh.exe                                                       4 90  53  above normal C:\Program Files\Synaptics\SynTP
2504 ctfmon.exe                                                         4 0   0
2494 StartMenuExperienceHost.exe                                        4 1   17  normal       C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy
03f0 SynTPHelper.exe                                                    4 0   0
2eb8 RuntimeBroker.exe                                                  4 40  4   normal       C:\Windows\System32
1f4c SearchUI.exe                                                       4 14  56  normal       C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy
1f34 RuntimeBroker.exe                                                  4 38  6   normal       C:\Windows\System32
341c SkypeApp.exe                                                       4 0   8   normal       C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c
1bf0 YourPhone.exe                                                      4 0   8   normal       C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19122.138.0_x64__8wekyb3d8bbwe
28b4 SkypeBackgroundHost.exe                                            4 0   1   normal       C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.55.131.0_x64__kzf8qxf38zg5c
1dd8 LockApp.exe                                                        4 6   21  normal       C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy
0e54 RuntimeBroker.exe                                                  4 82  32  normal       C:\Windows\System32
2518 RuntimeBroker.exe                                                  4 3   7   normal       C:\Windows\System32
1bb8 RuntimeBroker.exe                                                  4 0   4   normal       C:\Windows\System32
2874 RuntimeBroker.exe                                                  4 0   1   normal       C:\Windows\System32
0a00 SecurityHealthSystray.exe                                          4 7   5   normal       C:\Windows\System32
1258 RtkNGUI64.exe                                                      4 34  29  normal       C:\Program Files\Realtek\Audio\HDA
3010 hppfaxprintersrv.exe                                               4 2   3   normal       C:\Program Files (x86)\HP\Digital Imaging\Fax\Fax Driver 0.6 Base
15a8 Vpn.exe                                                            4 25  14  normal       C:\Program Files\AVAST Software\SecureLine
3414 HPOSD.exe                                                          4 14  12  normal       C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display
022c HPMSGSVC.exe                                                       4 28  8   normal       C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch
3330 Dropbox.exe                                                        4 114 103 normal       C:\Program Files (x86)\Dropbox\Client
1114 Dropbox.exe                                                        4 2   4   normal       C:\Program Files (x86)\Dropbox\Client
32ec Dropbox.exe                                                        4 0   1   normal       C:\Program Files (x86)\Dropbox\Client
136c hpwuschd2.exe                                                      4 0   4   normal       C:\Program Files (x86)\HP\HP Software Update
1c3c HPStatusAlerts.exe                                                 4 17  21  normal       C:\Program Files (x86)\HP\StatusAlerts\bin
2510 QtWebEngineProcess.exe                                             4 0   1   idle         C:\Program Files (x86)\Dropbox\Client\89.4.278
0cc8 QtWebEngineProcess.exe                                             4 0   1   idle         C:\Program Files (x86)\Dropbox\Client\89.4.278
1a3c QtWebEngineProcess.exe                                             4 0   1   idle         C:\Program Files (x86)\Dropbox\Client\89.4.278
0b80 YouCamService6.exe                                                 4 21  48  below normal C:\Program Files (x86)\CyberLink\YouCam6
2e08 ApplicationFrameHost.exe                                           4 78  46  normal       C:\Windows\System32
36d4 WinStore.App.exe                                                   4 0   14  normal       C:\Program Files\WindowsApps\Microsoft.WindowsStore_12001.1001.1.0_x64__8wekyb3d8bbwe
1cac RuntimeBroker.exe                                                  4 0   1   normal       C:\Windows\System32
0bc0 MicrosoftEdge.exe                                                  4 11  56  normal       C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe
2ee0 browser_broker.exe                                                 4 0   3   normal       C:\Windows\System32
0fd4 RuntimeBroker.exe                                                  4 0   1   normal       C:\Windows\System32
1474 MicrosoftEdgeCP.exe                                                4 0   20  normal       C:\Windows\System32
1128 MicrosoftEdgeSH.exe                                                4 0   9   normal       C:\Windows\System32
37fc SystemSettings.exe                                                 4 11  36  normal       C:\Windows\ImmersiveControlPanel
33c0 svchost.exe                                                        4 0   1   normal       C:\Windows\System32
2e00 GameBar.exe                                                        4 0   15  normal       C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.36.6003.0_x64__8wekyb3d8bbwe
2078 RuntimeBroker.exe                                                  4 0   1   normal       C:\Windows\System32
0920 GameBarFT.exe                                                      4 0   4   normal       C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.36.6003.0_x64__8wekyb3d8bbwe
351c dllhost.exe                                                        4 0   3   normal       C:\Windows\System32
1ea0 OUTLOOK.EXE                                                        4 571 636 normal       C:\Program Files (x86)\Microsoft Office\Office16
0f6c Microsoft.Photos.exe                                               4 0   11  normal       C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19081.22010.0_x64__8wekyb3d8bbwe
233c RuntimeBroker.exe                                                  4 38  12  normal       C:\Windows\System32
0b28 svchost.exe                                                        0 0   0
23ac WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 4 0   26  normal       C:\Windows\SystemApps\InputApp_cw5n1h2txyewy
2a0c hh.exe                                                             4 46  45  normal       C:\Windows
32a4 RecorderApp.exe                                                    4 307 258 normal       \\SERVER2013\Recorder 6 Server
26fc chrome.exe                                                         4 21  57  normal       C:\Program Files (x86)\Google\Chrome\Application
0e90 chrome.exe                                                         4 2   3   normal       C:\Program Files (x86)\Google\Chrome\Application
2c50 chrome.exe                                                         4 2   4   normal       C:\Program Files (x86)\Google\Chrome\Application
25f8 chrome.exe                                                         4 10  14  above normal C:\Program Files (x86)\Google\Chrome\Application
25e0 chrome.exe                                                         4 0   1   normal       C:\Program Files (x86)\Google\Chrome\Application
1c7c chrome.exe                                                         4 0   0   idle         C:\Program Files (x86)\Google\Chrome\Application
12c0 chrome.exe                                                         4 0   0   idle         C:\Program Files (x86)\Google\Chrome\Application
2d14 SecurityHealthHost.exe                                             4 0   1   normal       C:\Windows\System32
2a70 chrome.exe                                                         4 0   0   normal       C:\Program Files (x86)\Google\Chrome\Application
25b4 chrome.exe                                                         4 0   0   idle         C:\Program Files (x86)\Google\Chrome\Application
279c chrome.exe                                                         4 0   0   idle         C:\Program Files (x86)\Google\Chrome\Application
1b8c chrome.exe                                                         4 0   0   idle         C:\Program Files (x86)\Google\Chrome\Application
0470 LogonUI.exe                                                        4 0   0
2c28 svchost.exe                                                        0 0   0
0770 CLWFLService6.exe                                                  4 0   0
3644 SearchProtocolHost.exe                                             0 0   0
17dc chrome.exe                                                         4 0   0   normal       C:\Program Files (x86)\Google\Chrome\Application
365c chrome.exe                                                         4 0   0   idle         C:\Program Files (x86)\Google\Chrome\Application
34cc SearchFilterHost.exe                                               0 0   0
0100 sppsvc.exe                                                         0 0   0
356c SppExtComObj.Exe                                                   0 0   0
3534 svchost.exe                                                        0 0   0
2ffc svchost.exe                                                        0 0   0
37dc mobsync.exe                                                        4 0   10  normal       C:\Windows\System32
217c audiodg.exe                                                        0 0   0

hardware:
+ {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
  - Fax
  - Foxit PhantomPDF Printer
  - HP ePrint
  - HP LaserJet 400 MFP M425 PCL 6
  - HP LaserJet 400 MFP M425 Series Fax
  - Kyocera FS-C5100DN
  - Microsoft Print to PDF
  - Microsoft XPS Document Writer
  - OneNote
  - Root Print Queue
  - Send To OneNote 16
+ {36fc9e60-c465-11cf-8056-444553540000}
  - Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
  - USB Composite Device
  - USB Composite Device
  - USB Root Hub (USB 3.0)
+ {4d36e965-e325-11ce-bfc1-08002be10318}
  - hp DVDRW GUD1N
+ {4d36e966-e325-11ce-bfc1-08002be10318}
  - ACPI x64-based PC
+ {4d36e967-e325-11ce-bfc1-08002be10318}
  - SanDisk SD8SNAT-256G-100 SCSI Disk Device
+ {4d36e968-e325-11ce-bfc1-08002be10318}
  - Intel(R) HD Graphics 520 (driver 25.20.100.6518)
+ {4d36e96a-e325-11ce-bfc1-08002be10318}
  - Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller (driver 16.8.3.1003)
+ {4d36e96b-e325-11ce-bfc1-08002be10318}
  - HID Keyboard Device
  - Standard PS/2 Keyboard
+ {4d36e96c-e325-11ce-bfc1-08002be10318}
  - CyberLink WebCam Virtual Driver 6.0 (driver 1.1.31695.8031)
  - Intel(R) Display Audio (driver 10.26.0.5)
  - Realtek High Definition Audio (driver 6.0.1.8544)
+ {4d36e96e-e325-11ce-bfc1-08002be10318}
  - Generic PnP Monitor
  - Generic PnP Monitor
+ {4d36e96f-e325-11ce-bfc1-08002be10318}
  - HID-compliant mouse
  - Synaptics SMBus TouchPad (driver 19.3.31.31)
+ {4d36e972-e325-11ce-bfc1-08002be10318}
  - Bluetooth Device (Personal Area Network)
  - Intel(R) Dual Band Wireless-AC 3165 (driver 19.51.24.3)
  - Realtek PCIe GBE Family Controller (driver 7.97.1001.2015)
+ {4d36e979-e325-11ce-bfc1-08002be10318}
  -
+ {4d36e97b-e325-11ce-bfc1-08002be10318}
  - Microsoft Storage Spaces Controller
+ {4d36e97d-e325-11ce-bfc1-08002be10318}
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fixed Feature Button
  - ACPI Lid
  - ACPI Processor Aggregator
  - ACPI Thermal Zone
  - ACPI Thermal Zone
  - ACPI Thermal Zone
  - Charge Arbitration Driver
  - Composite Bus Enumerator
  - High Definition Audio Controller
  - High precision event timer
  - Intel(R) Management Engine Interface  (driver 11.0.0.1181)
  - Legacy device
  - Microsoft ACPI-Compliant Embedded Controller
  - Microsoft ACPI-Compliant System
  - Microsoft Basic Display Driver
  - Microsoft Basic Render Driver
  - Microsoft Hyper-V Virtualization Infrastructure Driver
  - Microsoft System Management BIOS Driver
  - Microsoft UEFI-Compliant System
  - Microsoft Virtual Drive Enumerator
  - Microsoft Windows Management Interface for ACPI
  - Microsoft Windows Management Interface for ACPI
  - Mobile 6th Generation Intel(R) Processor Family I/O LPC Controller (Premium SKU) - 9D48 (driver 10.1.1.14)
  - Mobile 6th Generation Intel(R) Processor Family I/O PCI Express Root Port #5 - 9D14 (driver 10.1.1.14)
  - Mobile 6th Generation Intel(R) Processor Family I/O PCI Express Root Port #6 - 9D15 (driver 10.1.1.14)
  - Mobile 6th Generation Intel(R) Processor Family I/O PMC - 9D21 (driver 10.1.1.14)
  - Mobile 6th Generation Intel(R) Processor Family I/O Thermal subsystem - 9D31 (driver 10.1.1.14)
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - NDIS Virtual Network Adapter Enumerator
  - PCI Express Root Complex
  - PCI standard host CPU bridge
  - Plug and Play Software Device Enumerator
  - Programmable interrupt controller
  - Remote Desktop Device Redirector Bus
  - Synaptics SMBus Driver (driver 19.3.31.31)
  - System CMOS/real time clock
  - System timer
  - UMBus Root Bus Enumerator
  - Volume Manager
+ {50127dc3-0f36-415e-a6cc-4cb3be910b65}
  - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
  - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
  - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
  - Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
+ {533c5b84-ec70-11d2-9505-00c04f79deaf}
  - Generic volume shadow copy
+ {624e2be2-3c4c-4303-8cc7-8c318f348d03}
  - UoIP Hub (driver 2.0.11.22807)
+ {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
  - Bluetooth
  - DGN2200 (Gateway)
  - HP LaserJet 400 MFP M425dn (0C2AD5)
  - Microsoft Device Association Root Enumerator
  - Microsoft GS Wavetable Synth
  - Microsoft Radio Device Enumeration Bus
  - Microsoft RRAS Root Enumerator
  - NPI0C2AD5 (HP LaserJet 400 MFP M425dn)
  - NPI0C2AD5 (HP LaserJet 400 MFP M425dn)
  - NPI0C2AD5 (HP LaserJet 400 MFP M425dn)
  - WAN Connection Device
  - WAN Device
  - Wireless Network Connection
+ {6bdd1fc6-810f-11d0-bec7-08002be2092f}
  - HP LJ400 M425 Scan (driver 11.1.1.1)
  - NPI0C2AD5 (HP LaserJet 400 MFP M425dn)
+ {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
  - Microsoft AC Adapter
  - Microsoft ACPI-Compliant Control Method Battery
+ {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
  - HID-compliant consumer control device
  - HID-compliant system controller
  - HID-compliant vendor-defined device
  - HID-compliant vendor-defined device
  - HID-compliant wireless radio controls
  - HP Wireless Button Driver (driver 2.1.11.1)
  - USB Input Device
  - USB Input Device
+ {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
  - ASUS VC239 (Intel(R) Display Audio)
  - Microphone (Realtek High Definition Audio)
  - Speaker/HP (Realtek High Definition Audio)
+ {c3077fcd-9c3c-482f-9317-460712f23efd}
  - Intel(R) Dynamic Platform and Thermal Framework Manager (driver 8.1.10605.221)
  - Intel(R) Dynamic Platform and Thermal Framework Processor Participant (driver 8.1.10605.221)
+ {c30ecea0-11ef-4ef9-b02e-6af81e6e65c0}
  - NPI0C2AD5 (HP LaserJet 400 MFP M425dn)
+ {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}
  - HP Webcam
+ {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}
  - Trusted Platform Module 2.0
+ {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
  - Bluetooth Device (RFCOMM Protocol TDI)
  - Intel(R) Wireless Bluetooth(R) (driver 20.100.0.4)
  - Microsoft Bluetooth Enumerator
  - Microsoft Bluetooth LE Enumerator
+ {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}
  - Firmware Resource
Mark Pollitt
SWSEIC (formerly DGERC)

DGERC's Website