Topic: NBN Gateway and feedback
We appreciate your ongoing concerns regarding the NBN Gateway and we are monitoring the Forum for posts and feedback. However, as mentioned in August’s Network News “the scope to expand the technological functionality offered by the current system is limited, so it has unfortunately become unviable to continue to support and develop the NBN Gateway as our data sharing infrastructure.” https://nbn.org.uk/news/future-nbn-gate … cess-data/
Unfortunately, this means that we can only try to stabilise the performance of the current Gateway to try and minimise the issues with downtime. As soon as the NBN Secretariat or the development team are aware of the Gateway being offline, we will endeavour to post in this Forum and will keep you informed, as far as we can, with likely timescales for resolving the issues.
Please be assured that we do note your comments and feedback, but it is not always possible to respond to every message in the Forum's various threads. We do, however, value ongoing, helpful feedback.
NBN Support team