Topic: Problem with NBN Exchange Add-in
I recently installed R6 on a new stand-alone laptop running W10.
This morning I tried for the first time to export a survey as NBN Exchange format and had to load the add-in http://jncc.defra.gov.uk/files/Rec6_NBN … e2012.zip.
The add-in appeared to install, but then a message appeared to say that the install had failed. See attached.
The .txt file referred to there is not present in the specified folder, but NBNExchange.ocx is there.
When I click OK on that message, I get the 'Unhandled error' message, and whatever option I choose from there I can't open R6 at all without the failed install warning message appearing as soon as I log in. I can't use R6 at all.
Any advice gratefully received.