1 Topic by Wolfgang

  • Wolfgang
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  • Registered: 05-09-2012
  • Posts: 37

Topic: Problems with "email file with attachement"

Hello,
we have upgraded to Recorder 6.18.1.260 in a test database. Now we are having problems with the function "email file with attachement"
If I run a report it opens up the report. If I then go to "Report Output/Export to other Formats... ", select "Word" as format and "e-mail with file attachement" as action after exporting, I get the message, that my Microsoft Exchange Server is not available.  What shall I do?

Thanks,
Wolfgang
Hampshire Biodiversity Information Centre

2 Reply by sallyrankin

  • sallyrankin
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  • Registered: 07-04-2006
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Re: Problems with "email file with attachement"

I tested this on my laptop and it worked as expected, i.e. an email ended up in my MS Outlook Outbox with the file attached. What e-mail system are you using? Could permissions be blocking Recorder 6’s access to it? The work around is to save the file somewhere and then e-mail it to the recipient from your e-mail system rather than trying to do that from Recorder 6.

Sally Rankin, JNCC Recorder Approved Expert
E-mail: s.rankin@btinternet.com
Telephone: 01491 578633
Mobile: 07941 207687

3 Reply by Wolfgang

  • Wolfgang
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  • Registered: 05-09-2012
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Re: Problems with "email file with attachement"

Hello Sally,
thanks for the reply. I will check with our IT, if there is a permission issue.

Wolfgang