Topic: Broken Recorder Workstation
I have come in this morning to an XP workstation that fails to open. I had upgraded to v6.17 earlier in the week, but it was running properly yesterday. The Exception message implies that Recorder can't access the drive with the object sheet file, in this case on a mapped network drive. The network drive is there (I have disconnected and re-connected trying different users), but this does not help. I fear that this is a PC issue, not a Recorder one and that this is a merely a symptom, but thought I'd post here in case anyone has an thoughts.
date/time : 2012-09-06, 09:39:56, 328ms
computer name : SEWBREC05
user name : Emma Koblizek <admin>
registered owner : Emma Koblizek
operating system : Windows XP Service Pack 3 build 2600
system language : English
system up time : 6 minutes 28 seconds
program up time : 1 second
processors : 2x Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz
physical memory : 380/1022 MB (free/total)
free disk space : (C:) 50.70 GB (R:) 6.20 GB
display mode : 1024x768, 32 bit
process id : $1c0
allocated memory : 13.67 MB
command line : RecorderApp.exe /590066
executable : RecorderApp.exe
exec. date/time : 2012-01-11 17:15
version : 6.17.1.250
compiled with : Delphi 7
madExcept version : 3.0n
callstack crc : $18fd5c47, $9716eb4b, $9716eb4b
exception number : 1
exception class : EApplicationSettingsError
exception message : The Object Sheet File Path setting is missing or incorrect. Recorder is not installed properly and cannot start.
main thread ($34c):
00a74789 RecorderApp.exe ApplicationSettings 3744 +25 TApplicationSettings.FindRegPath
00a69b86 RecorderApp.exe ApplicationSettings 934 +116 TApplicationSettings.ReadRegistrySettings
00a68b32 RecorderApp.exe ApplicationSettings 688 +16 TApplicationSettings.Create
00a8bbf4 RecorderApp.exe RecorderApp 368 +25 initialization
thread $814:
7c90df48 ntdll.dll NtWaitForMultipleObjects
7c80958a kernel32.dll WaitForMultipleObjectsEx
7e4195f3 user32.dll MsgWaitForMultipleObjectsEx
7e4196a3 user32.dll MsgWaitForMultipleObjects
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
>> created by main thread ($34c) at:
4ec67f66 gdiplus.dll
thread $824:
7c90daa8 ntdll.dll NtReplyWaitReceivePortEx
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
>> created by main thread ($34c) at:
77e7d10d RPCRT4.dll
thread $b9c:
7c90d218 ntdll.dll NtDelayExecution
7c8023eb kernel32.dll SleepEx
7c802450 kernel32.dll Sleep
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
>> created by main thread ($34c) at:
775309d3 ole32.dll
modules:
00340000 C4DLL.DLL 1.0.0.1 R:
003b0000 MS5User.Dll 5.0.0.4 R:
00400000 RecorderApp.exe 6.17.1.250 R:
014b0000 ms5cnv.dll 5.0.0.10 R:
01c40000 odbcint.dll 3.525.1132.0 C:\WINDOWS\system32
03550000 LMIRfsClientNP.dll 2.1.3.0 C:\WINDOWS\system32
03c80000 xpsp2res.dll 5.1.2600.5512 C:\WINDOWS\system32
10000000 MS5.Dll 5.0.0.12 R:
20000000 xpsp3res.dll 5.1.2600.5512 C:\WINDOWS\system32
4ec50000 gdiplus.dll 5.2.6002.22791 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.22791_x-ww_c8dff154
5b860000 NETAPI32.dll 5.1.2600.6260 C:\WINDOWS\System32
5d090000 comctl32.dll 5.82.2900.6028 C:\WINDOWS\system32
5edd0000 olepro32.dll 5.1.2600.5512 C:\WINDOWS\system32
71aa0000 WS2HELP.dll 5.1.2600.5512 C:\WINDOWS\system32
71ab0000 WS2_32.dll 5.1.2600.5512 C:\WINDOWS\system32
71ad0000 wsock32.dll 5.1.2600.5512 C:\WINDOWS\system32
71b20000 mpr.dll 5.1.2600.5512 C:\WINDOWS\system32
71bf0000 SAMLIB.dll 5.1.2600.5512 C:\WINDOWS\System32
71c10000 ntlanman.dll 5.1.2600.5512 C:\WINDOWS\System32
71c80000 NETRAP.dll 5.1.2600.5512 C:\WINDOWS\System32
71c90000 NETUI1.dll 5.1.2600.5512 C:\WINDOWS\System32
71cd0000 NETUI0.dll 5.1.2600.5512 C:\WINDOWS\System32
73000000 winspool.drv 5.1.2600.5512 C:\WINDOWS\system32
74320000 odbc32.dll 3.525.3012.0 C:\WINDOWS\system32
74720000 MSCTF.dll 5.1.2600.5512 C:\WINDOWS\system32
755c0000 msctfime.ime 5.1.2600.5768 C:\WINDOWS\system32
75f60000 drprov.dll 5.1.2600.5512 C:\WINDOWS\System32
75f70000 davclnt.dll 5.1.2600.5512 C:\WINDOWS\System32
76390000 IMM32.DLL 5.1.2600.5512 C:\WINDOWS\system32
763b0000 comdlg32.dll 6.0.2900.5512 C:\WINDOWS\system32
76780000 SHFolder.dll 6.0.2900.5512 C:\WINDOWS\system32
76b40000 winmm.dll 5.1.2600.6160 C:\WINDOWS\system32
76fd0000 CLBCATQ.DLL 2001.12.4414.700 C:\WINDOWS\system32
77050000 COMRes.dll 2001.12.4414.700 C:\WINDOWS\system32
77120000 oleaut32.dll 5.1.2600.6058 C:\WINDOWS\system32
773d0000 comctl32.dll 6.0.2900.6028 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202
774e0000 ole32.dll 5.1.2600.6168 C:\WINDOWS\system32
77c00000 version.dll 5.1.2600.5512 C:\WINDOWS\system32
77c10000 msvcrt.dll 7.0.2600.5512 C:\WINDOWS\system32
77dd0000 advapi32.dll 5.1.2600.5755 C:\WINDOWS\system32
77e70000 RPCRT4.dll 5.1.2600.6022 C:\WINDOWS\system32
77f10000 GDI32.dll 5.1.2600.5698 C:\WINDOWS\system32
77f60000 SHLWAPI.dll 6.0.2900.5912 C:\WINDOWS\system32
77fe0000 Secur32.dll 5.1.2600.5834 C:\WINDOWS\system32
7c800000 kernel32.dll 5.1.2600.5781 C:\WINDOWS\system32
7c900000 ntdll.dll 5.1.2600.6055 C:\WINDOWS\system32
7c9c0000 shell32.dll 6.0.2900.6242 C:\WINDOWS\system32
7e410000 user32.dll 5.1.2600.5512 C:\WINDOWS\system32
7e4b0000 HHCtrl.ocx 5.2.3790.4110 C:\WINDOWS\system32
7e720000 SXS.DLL 5.1.2600.5512 C:\WINDOWS\system32
processes:
000 Idle 0 0
004 System 0 0 normal
288 smss.exe 0 0 normal C:\WINDOWS\system32
2b8 csrss.exe 0 0
2d4 winlogon.exe 44 14 high C:\WINDOWS\system32
300 services.exe 4 2 normal C:\WINDOWS\system32
30c lsass.exe 4 2 normal C:\WINDOWS\system32
3b8 svchost.exe 4 1 normal C:\WINDOWS\system32
3fc svchost.exe 0 0
45c svchost.exe 11 33 normal C:\WINDOWS\System32
4cc svchost.exe 0 0
520 svchost.exe 0 0
5e0 spoolsv.exe 7 9 normal C:\WINDOWS\system32
738 svchost.exe 0 0
75c ACService.exe 5 1 normal C:\Program Files\Common Files\ArcSoft\Connection Service\Bin
768 AsfIpMon.exe 4 4 normal C:\Program Files\Broadcom\ASFIPMon
7e8 ekrn.exe 8 8 normal C:\Program Files\ESET\ESET NOD32 Antivirus
0b4 Iaantmon.exe 5 3 normal C:\Program Files\Intel\Intel Matrix Storage Manager
0c8 jqs.exe 5 2 idle C:\Program Files\Java\jre6\bin
0f4 LMIGuardianSvc.exe 5 4 normal C:\Program Files\LogMeIn\x86
130 RaMaint.exe 5 1 normal C:\Program Files\LogMeIn\x86
1d0 LogMeIn.exe 10 11 normal C:\Program Files\LogMeIn\x86
224 MDM.EXE 5 3 normal C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG
140 nvsvc32.exe 8 5 normal C:\WINDOWS\system32
250 svchost.exe 5 3 normal C:\WINDOWS\System32
508 wuauclt.exe 5 4 normal C:\WINDOWS\system32
774 Explorer.EXE 219 112 normal C:\WINDOWS
838 stsystra.exe 12 13 normal C:\WINDOWS
840 SSMMgr.exe 31 15 normal C:\WINDOWS\Samsung\PanelMgr
864 PDVDDXSrv.exe 14 15 normal C:\Program Files\CyberLink\PowerDVD DX
874 Iaanotif.exe 43 22 normal C:\Program Files\Intel\Intel Matrix Storage Manager
87c EEventManager.exe 14 13 normal C:\PROGRA~1\EPSONS~1\EVENTM~1
8a0 ACDaemon.exe 5 3 normal C:\Program Files\Common Files\ArcSoft\Connection Service\Bin
8b8 egui.exe 159 44 normal C:\Program Files\ESET\ESET NOD32 Antivirus
8c8 LogMeInSystray.exe 53 57 normal C:\Program Files\LogMeIn\x86
8d0 ctfmon.exe 72 39 normal C:\WINDOWS\system32
8e4 msnmsgr.exe 96 97 normal C:\Program Files\Windows Live\Messenger
918 soffice.exe 5 1 normal C:\Program Files\OpenOffice.org 3\program
96c soffice.bin 27 21 normal C:\Program Files\OpenOffice.org 3\program
ce4 alg.exe 0 0
e34 wmiprvse.exe 0 0
4a8 wlcomm.exe 9 7 normal C:\Program Files\Windows Live\Contacts
ca4 Recorder.exe 38 23 normal R:
1c0 RecorderApp.exe 71 52 normal R:
hardware:
+ Computer
- ACPI Multiprocessor PC
+ Disk drives
- WDC WD800JD-75MSA3
+ Display adapters
- LogMeIn Mirror Driver (driver 7.1.542.0)
- NVIDIA Quadro NVS 285 (driver 8.1.7.6)
+ DVD/CD-ROM drives
- TSSTcorp CDRWDVD TS-H492C
+ Human Interface Devices
- USB Human Interface Device
- USB Human Interface Device
+ IDE ATA/ATAPI controllers
- Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF (driver 7.0.0.1020)
- Intel(R) 82801GR/GH SATA AHCI Controller (driver 7.5.0.1017)
- Primary IDE Channel
+ Keyboards
- HID Keyboard Device
+ Mice and other pointing devices
- HID-compliant mouse
+ Monitors
- Dell E173FP (driver 1.0.0.0)
+ Network adapters
- Broadcom NetXtreme 57xx Gigabit Controller (driver 9.25.0.0)
+ Ports (COM & LPT)
- Communications Port (COM1)
- ECP Printer Port (LPT1)
+ Processors
- Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz
- Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz
+ Sound, video and game controllers
- Audio Codecs
- Legacy Audio Drivers
- Legacy Video Capture Devices
- Media Control Devices
- SigmaTel High Definition Audio CODEC (driver 5.10.0.4991)
- Video Codecs
+ System devices
- ACPI Fixed Feature Button
- ACPI Power Button
- Direct memory access controller
- High Precision Event Timer (driver 7.0.0.1011)
- Intel(R) 82801 PCI Bridge - 244E (driver 7.0.0.1011)
- Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0 (driver 7.0.0.1020)
- Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA (driver 7.0.0.1020)
- Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8 (driver 7.0.0.1020)
- Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E0 (driver 7.0.0.1020)
- Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E2 (driver 7.0.0.1020)
- Intel(R) 975X Memory Controller Hub - 277C (driver 7.2.2.1002)
- Intel(R) 975X PCI Express Root Port – 277D (driver 7.2.2.1002)
- ISAPNP Read Data Port
- Logical Disk Manager
- Microcode Update Device
- Microsoft ACPI-Compliant System
- Microsoft System Management BIOS Driver
- Microsoft UAA Bus Driver for High Definition Audio
- Motherboard resources
- Numeric data processor
- PCI bus
- Plug and Play Software Device Enumerator
- Printer Port Logical Interface
- Programmable interrupt controller
- System board
- System board
- System CMOS/real time clock
- System speaker
- System timer
- Terminal Server Device Redirector
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- Volume Manager
+ Universal Serial Bus controllers
- Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8 (driver 7.2.2.1007)
- Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9 (driver 7.2.2.1007)
- Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA (driver 7.2.2.1007)
- Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB (driver 7.2.2.1007)
- Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC (driver 7.2.2.1007)
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
Senior IT & Records Officer,
15 Talbot Road, Talbot Green, Pontyclun, CF72 8AD
www.sewbrec.org.uk, www.sewbrecord.org.uk