1 Reply by charliebarnes

  • charliebarnes
  • Veteran
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  • From: Greater Lincolnshire
  • Registered: 07-09-2008
  • Posts: 1,384

Re: Not receiving access request emails

We've recently been contacted by someone who has tried to use the "request access to data" email system, but we haven't any emails - nor are there any outstanding requests in the admin section (although I have just noticed one access request is marked in the "access request history" as outstanding but isn't in the "current accses requests"?)

Any problems at the moment?

Charlie Barnes
Information Officer
Greater Lincolnshire Nature Partnership

charliebarnes's Website

2 Reply by Paul Gilbertson

  • Paul Gilbertson
  • Moderator
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  • From: Lancaster
  • Registered: 09-02-2010
  • Posts: 29

Re: Not receiving access request emails

Charlie,

We've have a small problem with our hosting provider changing mail servers. This seems to have had a short adverse affect on access requests. The problem is cleared now, and I'll take a deeper look at requests that may have got caught up.

Paul Gilbertson,
NBN Gateway Developer

Paul Gilbertson's Website