Several issues regarding upgrades and installations of Recorder remain problematic and unresolved.
It is clear that some of them arise through the fact that these are not tested in a wide enough range of network environments.
The majority of Recorder installations I suppose will be on single PCs and small to medium networks but large corporate networks (with good security systems in place) must be included in the application design process.
I watched my colleague, Richard Wilkinson, finally resolve such an issue yesterday (http://forums.nbn.org.uk/viewtopic.php?id=38) by having to obtain the permissions necessary to bypass a fairly standard corporate security setup.
I suspect that something very similar is the reason why my upgrade failure (http://forums.nbn.org.uk/viewtopic.php?id=140) still remains unresolved.

Are future versions of Recorder going to be tested on a wider range of network configurations?

Can we expect better installation/upgrade documentation in the future?