1 Reply by RobLarge

  • RobLarge
  • RobLarge
  • Veteran
  • Offline
  • From: Wiltshire
  • Registered: 15-07-2008
  • Posts: 812

Re: Here we go again

A new error I have not encountered before.

On importing a small dataset, everything prgresses as normal, through validation checks etc, until the Do Import button is clicked. An unhandled exception occurs as follows.

I am mystified as to why recorder should feel the need to create a directory at this point, nor am I able to locate anywhere likely where the user does not have the necessary permission to do so.

What is going on. :(

date/time         : 2010-03-24, 14:38:11, 145ms
computer name     : WWTMG4-VICKI
user name         : VickiB
operating system  : Windows XP Service Pack 3 build 2600
system language   : English
system up time    : 6 hours 24 minutes
program up time   : 3 hours 46 minutes
processors        : 2x Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz
physical memory   : 1470/2038 MB (free/total)
free disk space   : (C:) 428.25 GB
display mode      : 1440x900, 32 bit
process id        : $e0c
allocated memory  : 47.91 MB
command line      : RecorderApp.exe /1114898
executable        : RecorderApp.exe
exec. date/time   : 2009-11-23 08:25
version           : 6.14.5.218
madExcept version : 2.7h
exception class   : EInOutError
exception message : Unable to create directory.

main thread ($e40):
0042eb01 RecorderApp.exe 
7c90e485 ntdll.dll        KiUserExceptionDispatcher
7c90eb94 ntdll.dll        RtlAnsiStringToUnicodeString
7e4292de user32.dll       SendMessageW
7e42a993 user32.dll       CallWindowProcA
7c90e470 ntdll.dll        KiUserCallbackDispatcher
7e4196c2 user32.dll       DispatchMessageA

modules:
00340000 C4DLL.DLL             1.0.0.1          \\Wwtsql01\recorder6
003b0000 MS5User.Dll           5.0.0.4          \\Wwtsql01\recorder6
00400000 RecorderApp.exe       6.14.5.218       \\Wwtsql01\recorder6
013b0000 ms5cnv.dll            5.0.0.10         \\Wwtsql01\recorder6
01b50000 odbcint.dll           3.525.1132.0     C:\WINDOWS\system32
02a00000 xpsp2res.dll          5.1.2600.5512    C:\WINDOWS\system32
02da0000 msader15.dll          2.81.1132.0      C:\Program Files\Common Files\System\ado
037f0000 SQLOLEDB.RLL          2000.85.1132.0   C:\Program Files\Common Files\System\Ole DB
03800000 msadcer.dll           2.81.1132.0      C:\Program Files\Common Files\System\msadc
03b40000 GoToKey.ocx           6.0.1.10         \\Wwtsql01\recorder6\Addins
03d80000 ShowUnchecked.ocx     6.0.0.13         \\Wwtsql01\recorder6\Addins
03fb0000 StdValLib.dll         6.14.3.208       \\Wwtsql01\recorder6\Addins
04440000 PDFShell.dll          9.3.0.148        C:\Program Files\Common Files\Adobe\Acrobat\ActiveX
04540000 Normaliz.dll          6.0.5441.0       C:\WINDOWS\system32
048f0000 sqlsrv32.rll          2000.85.1132.0   C:\WINDOWS\system32
058c0000 MSVCR80.dll           8.0.50727.3053   C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca
06900000 msls31.dll            3.10.349.0       C:\WINDOWS\system32
070a0000 klscav.dll            6.0.3.837        C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations
070d0000 prloader.dll          6.0.3.837        C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations
07160000 Audiodev.dll          5.2.5721.5145    C:\WINDOWS\system32
0ef30000 params.ppl            6.0.3.837        c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations
0efa0000 pxstub.ppl            6.0.3.837        c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations
0f9a0000 VBAJET32.DLL          6.0.1.9432       C:\WINDOWS\system32
0f9c0000 expsrv.dll            6.0.72.9590      C:\WINDOWS\system32
10000000 MS5.Dll               5.0.0.12         \\Wwtsql01\recorder6
10930000 PortableDeviceApi.dll 5.2.5721.5145    C:\WINDOWS\system32
11c70000 WMASF.DLL             11.0.5721.5238   C:\WINDOWS\system32
15110000 WMVCore.DLL           11.0.5721.5265   C:\WINDOWS\system32
16210000 wpdshext.dll          5.2.5721.5145    C:\WINDOWS\system32
1b000000 msjet40.dll           4.0.9511.0       C:\WINDOWS\system32
1b2c0000 msjter40.dll          4.0.9502.0       C:\WINDOWS\system32
1b2d0000 MSJINT40.DLL          4.0.9502.0       C:\WINDOWS\system32
1b570000 msjetoledb40.dll      4.0.9502.0       C:\WINDOWS\system32
1b5d0000 mswstr10.dll          4.0.9502.0       C:\WINDOWS\system32
1b800000 msjtes40.dll          4.0.9502.0       C:\WINDOWS\system32
20000000 xpsp3res.dll          5.1.2600.5512    C:\WINDOWS\system32
3d7a0000 jscript.dll           5.8.6001.22960   C:\WINDOWS\system32
3d930000 WININET.dll           8.0.6001.18876   C:\WINDOWS\system32
3da20000 mshtml.dll            8.0.6001.18876   C:\WINDOWS\system32
3dfd0000 iertutil.dll          8.0.6001.18876   C:\WINDOWS\system32
3e1c0000 ieframe.dll           8.0.6001.18876   C:\WINDOWS\system32
4ca30000 msadrh15.dll          2.81.1132.0      C:\Program Files\Common Files\System\ado
4d650000 msadox.dll            2.81.1132.0      C:\Program Files\Common Files\System\ado
4dd00000 sqloledb.dll          2000.85.1132.0   C:\Program Files\Common Files\System\Ole DB
4de10000 msado15.dll           2.81.1132.0      C:\Program Files\Common Files\System\ado
4e530000 SQLSRV32.dll          2000.85.1132.0   C:\WINDOWS\system32
4ec50000 gdiplus.dll           5.2.6001.22319   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df
593f0000 wiashext.dll          5.1.2600.5512    C:\WINDOWS\system32
5ad70000 uxtheme.dll           6.0.2900.5512    C:\WINDOWS\system32
5b860000 NETAPI32.dll          5.1.2600.5694    C:\WINDOWS\system32
5c1b0000 SQLUNIRL.dll          2000.80.728.0    C:\WINDOWS\system32
5d090000 comctl32.dll          5.82.2900.5512   C:\WINDOWS\system32
5edd0000 olepro32.dll          5.1.2600.5512    C:\WINDOWS\system32
5fe80000 odbccp32.dll          3.525.1132.0     C:\WINDOWS\system32
605d0000 mslbui.dll            5.1.2600.5512    C:\WINDOWS\system32
60870000 dnaapphook.dll                         C:\Program Files\NetSupport\NetSupport DNA\Client\Components
60e30000 MSDATL3.dll           2.81.1132.0      C:\Program Files\Common Files\System\Ole DB
63f00000 mscorie.dll           2.0.50727.3053   c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
64a00000 prkernel.ppl          6.0.3.837        C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations
65e20000 itss.dll              5.2.3790.4186    C:\WINDOWS\system32
65e50000 itircl.dll            5.2.3790.2453    C:\WINDOWS\system32
662b0000 hnetcfg.dll           5.1.2600.5512    C:\WINDOWS\system32
66600000 prremote.dll          6.0.3.837        C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations
67f00000 tempfile.ppl          6.0.3.837        c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations
69b10000 msxml4.dll            4.20.9876.0      c:\WINDOWS\system32
6d4f0000 DBNETLIB.DLL          2000.85.1132.0   C:\WINDOWS\system32
6d6e0000 scrchpg.dll           6.0.3.857        C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations
71a50000 mswsock.dll           5.1.2600.5625    C:\WINDOWS\system32
71a90000 wshtcpip.dll          5.1.2600.5512    C:\WINDOWS\System32
71aa0000 WS2HELP.dll           5.1.2600.5512    C:\WINDOWS\system32
71ab0000 WS2_32.dll            5.1.2600.5512    C:\WINDOWS\system32
71ad0000 wsock32.dll           5.1.2600.5512    C:\WINDOWS\system32
71b20000 mpr.dll               5.1.2600.5512    C:\WINDOWS\system32
71bf0000 SAMLIB.dll            5.1.2600.5512    C:\WINDOWS\System32
71c10000 ntlanman.dll          5.1.2600.5512    C:\WINDOWS\System32
71c80000 NETRAP.dll            5.1.2600.5512    C:\WINDOWS\System32
71c90000 NETUI1.dll            5.1.2600.5512    C:\WINDOWS\System32
71cd0000 NETUI0.dll            5.1.2600.5512    C:\WINDOWS\System32
71f80000 security.dll          5.1.2600.5512    C:\WINDOWS\system32
72d10000 msacm32.drv           5.1.2600.0       C:\WINDOWS\system32
72d20000 wdmaud.drv            5.1.2600.5512    C:\WINDOWS\system32
73000000 winspool.drv          5.1.2600.5512    C:\WINDOWS\system32
73160000 oledb32.dll           2.81.1132.0      C:\Program Files\Common Files\System\Ole DB
732e0000 RICHED32.DLL          5.1.2600.0       C:\WINDOWS\system32
73ba0000 sti.dll               5.1.2600.5512    C:\WINDOWS\system32
74060000 msadce.dll            2.81.3002.0      C:\Program Files\Common Files\System\msadc
74320000 odbc32.dll            3.525.1132.0     C:\WINDOWS\system32
746f0000 msimtf.dll            5.1.2600.5512    C:\WINDOWS\system32
74720000 MSCTF.dll             5.1.2600.5512    C:\WINDOWS\system32
74ae0000 CFGMGR32.dll          5.1.2600.5512    C:\WINDOWS\system32
74c80000 OLEACC.dll            4.2.5406.0       C:\WINDOWS\system32
74e30000 RICHED20.dll          5.30.23.1230     C:\WINDOWS\system32
750b0000 RESUTILS.DLL          5.1.2600.5512    C:\WINDOWS\system32
750f0000 MTXCLU.DLL            2001.12.4414.706 C:\WINDOWS\system32
75130000 colbact.DLL           2001.12.4414.700 C:\WINDOWS\system32
75350000 OLEDB32R.DLL          2.81.1132.0      C:\Program Files\Common Files\System\Ole DB
754d0000 CRYPTUI.dll           5.131.2600.5512  C:\WINDOWS\system32
755c0000 msctfime.ime          5.1.2600.5512    C:\WINDOWS\system32
75940000 NDDEAPI.DLL           5.1.2600.5512    C:\WINDOWS\system32
75cf0000 MLANG.dll             6.0.2900.5512    C:\WINDOWS\system32
75f60000 drprov.dll            5.1.2600.5512    C:\WINDOWS\System32
75f70000 davclnt.dll           5.1.2600.5512    C:\WINDOWS\System32
75f80000 browseui.dll          6.0.2900.5512    C:\WINDOWS\system32
76080000 MSVCP60.dll           6.2.3104.0       C:\WINDOWS\system32
76390000 IMM32.DLL             5.1.2600.5512    C:\WINDOWS\system32
763b0000 comdlg32.dll          6.0.2900.5512    C:\WINDOWS\system32
765b0000 MSDART.DLL            2.81.1132.0      C:\WINDOWS\system32
76600000 CSCDLL.dll            5.1.2600.5512    C:\WINDOWS\System32
76620000 comsvcs.dll           2001.12.4414.702 C:\WINDOWS\system32
76780000 SHFolder.dll          6.0.2900.5512    C:\WINDOWS\system32
76790000 cryptdll.dll          5.1.2600.5512    C:\WINDOWS\system32
767a0000 ntdsapi.dll           5.1.2600.5512    C:\WINDOWS\system32
76980000 LINKINFO.dll          5.1.2600.5512    C:\WINDOWS\system32
76990000 ntshrui.dll           5.1.2600.5512    C:\WINDOWS\system32
769c0000 USERENV.dll           5.1.2600.5512    C:\WINDOWS\system32
76b20000 ATL.DLL               3.5.2284.2       C:\WINDOWS\system32
76b40000 winmm.dll             5.1.2600.5512    C:\WINDOWS\system32
76bf0000 PSAPI.DLL             5.1.2600.5512    C:\WINDOWS\system32
76c30000 WINTRUST.dll          5.131.2600.5512  C:\WINDOWS\system32
76c90000 IMAGEHLP.dll          5.1.2600.5512    C:\WINDOWS\system32
76d10000 CLUSAPI.DLL           5.1.2600.5512    C:\WINDOWS\system32
76d60000 iphlpapi.dll          5.1.2600.5512    C:\WINDOWS\system32
76f20000 DNSAPI.dll            5.1.2600.5625    C:\WINDOWS\system32
76f60000 WLDAP32.dll           5.1.2600.5512    C:\WINDOWS\system32
76fb0000 winrnr.dll            5.1.2600.5512    C:\WINDOWS\System32
76fc0000 rasadhlp.dll          5.1.2600.5512    C:\WINDOWS\system32
76fd0000 CLBCATQ.DLL           2001.12.4414.700 C:\WINDOWS\system32
77050000 COMRes.dll            2001.12.4414.700 C:\WINDOWS\system32
77120000 oleaut32.dll          5.1.2600.5512    C:\WINDOWS\system32
773d0000 comctl32.dll          6.0.2900.5512    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83
774e0000 ole32.dll             5.1.2600.5512    C:\WINDOWS\system32
77690000 NTMARTA.DLL           5.1.2600.5512    C:\WINDOWS\system32
77920000 SETUPAPI.dll          5.1.2600.5512    C:\WINDOWS\system32
77a20000 cscui.dll             5.1.2600.5512    C:\WINDOWS\System32
77a80000 crypt32.dll           5.131.2600.5512  C:\WINDOWS\system32
77b20000 MSASN1.dll            5.1.2600.5875    C:\WINDOWS\system32
77b40000 appHelp.dll           5.1.2600.5512    C:\WINDOWS\system32
77bd0000 midimap.dll           5.1.2600.5512    C:\WINDOWS\system32
77be0000 MSACM32.dll           5.1.2600.5512    C:\WINDOWS\system32
77c00000 version.dll           5.1.2600.5512    C:\WINDOWS\system32
77c10000 msvcrt.dll            7.0.2600.5512    C:\WINDOWS\system32
77c70000 msv1_0.dll            5.1.2600.5876    C:\WINDOWS\system32
77dd0000 advapi32.dll          5.1.2600.5755    C:\WINDOWS\system32
77e70000 RPCRT4.dll            5.1.2600.5795    C:\WINDOWS\system32
77f10000 GDI32.dll             5.1.2600.5698    C:\WINDOWS\system32
77f60000 SHLWAPI.dll           6.0.2900.5912    C:\WINDOWS\system32
77fe0000 Secur32.dll           5.1.2600.5834    C:\WINDOWS\system32
78130000 urlmon.dll            8.0.6001.18876   C:\WINDOWS\system32
79000000 mscoree.dll           2.0.50727.3053   C:\WINDOWS\system32
7c420000 MSVCP80.dll           8.0.50727.3053   C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca
7c800000 kernel32.dll          5.1.2600.5781    C:\WINDOWS\system32
7c900000 ntdll.dll             5.1.2600.5755    C:\WINDOWS\system32
7c9c0000 shell32.dll           6.0.2900.5622    C:\WINDOWS\system32
7d1e0000 msi.dll               3.1.4001.5512    C:\WINDOWS\system32
7e290000 shdocvw.dll           6.0.2900.5880    C:\WINDOWS\system32
7e410000 user32.dll            5.1.2600.5512    C:\WINDOWS\system32
7e4b0000 HHCtrl.ocx            5.2.3790.4110    C:\WINDOWS\system32
7e720000 SXS.DLL               5.1.2600.5512    C:\WINDOWS\system32

Rob Large
Wildlife Sites Officer
Wiltshire & Swindon Biological Records Centre

RobLarge's Website

2 Reply by RobLarge

  • RobLarge
  • RobLarge
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  • From: Wiltshire
  • Registered: 15-07-2008
  • Posts: 812

Re: Here we go again

By the way, the same user has imported several other datasets on the same machine today without difficulty, suggesting that there is some kind of problem with the data, but I have looked very very closely and can detect none.

Another case of lack of transparency in the import wizard.

Rob Large
Wildlife Sites Officer
Wiltshire & Swindon Biological Records Centre

RobLarge's Website

3 Reply by Lynn Heeley

  • Lynn Heeley
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  • Posts: 345

Re: Here we go again

Can you send the dataset to us to try and import to see if it is a data problem or a workstation issue?

Lynn

4 Reply by RobLarge

  • RobLarge
  • RobLarge
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  • Registered: 15-07-2008
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Re: Here we go again

No, it isn't a data problem, I just successfully imported it on my own workstation. I have full access to everything everywhere.

Later on I will try to re-import it on the same workstation where it failed before, and will also get the person on whom it failed to try on a different workstation, to see if we can narrow things down a bit.

Rob Large
Wildlife Sites Officer
Wiltshire & Swindon Biological Records Centre

RobLarge's Website

5 Reply by RobLarge

  • RobLarge
  • RobLarge
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Re: Here we go again

OK both the tests I described above were successful. I managed to import the same data on the affected machine, Vicki managed to import again on another machine, then she tried again on her own machine, and it  went in with no problems.

Mysterious, a problem which was reproduceable yesterday is not today...I am officially at a loss.

Rob Large
Wildlife Sites Officer
Wiltshire & Swindon Biological Records Centre

RobLarge's Website

6 Reply by johnvanbreda

  • johnvanbreda
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  • Registered: 27-04-2006
  • Posts: 1,237

Re: Here we go again

Hi Rob,
I suspect the code was trying to create the NBN Import folder in the Windows temporary directory at the time of the error. For some reason, this obviously failed but I'm afraid I've no idea why it might be. Sounds a bit like a temporary Windows glitch.
Best Wishes

John van Breda
Biodiverse IT

johnvanbreda's Website

7 Reply by RobLarge

  • RobLarge
  • RobLarge
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  • Posts: 812

Re: Here we go again

I had pretty much decided that too John. The funny thing is that these problems always happen with one particular member of staff. I am quite sure that it is not her fault, but for about fiveyears I have been ribbing her that her aura interacts badly with our computers.

Rob Large
Wildlife Sites Officer
Wiltshire & Swindon Biological Records Centre

RobLarge's Website

8 Reply by Eleanor Knott

  • Eleanor Knott
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  • Posts: 93

Re: Here we go again

RobLarge wrote:

The funny thing is that these problems always happen with one particular member of staff. I am quite sure that it is not her fault, but for about fiveyears I have been ribbing her that her aura interacts badly with our computers.

I think I have the same problem - it always seems to be my computer which plays up.  Husband calls it the 'Ellie effect' and suggests I should be shielded to stop me upsetting innocent computers!

Ellie

Eleanor Knott
Devon Biodiversity Records Centre

9 Reply by RobLarge

  • RobLarge
  • RobLarge
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Re: Here we go again

Yeah, wire mesh underwear should do the trick Ellie :)

Rob Large
Wildlife Sites Officer
Wiltshire & Swindon Biological Records Centre

RobLarge's Website