Hi Dan,

The good news is that having got to this stage, the only thing left to do for the install kit is create an Access database file which can be used to report on the data in the Recorder application. Everything else is done. Also, this Access database file does not get used by the core Recorder project at all, though it's absence might affect one or two addins.

Another useful thing to know is that when this problem is sorted, in Recorder 6.13 it is possible to recreate the Access database file using the following command line:
D:\System\DBPlugin.exe /standalone "/installdir:C:\Program Files\Recorder 6\" /mdb

Note that this assumes the CD is in your D drive (change the drive letter if not) and that you are installing to the standard installation folder of Program Files\Recorder 6. Also, make sure you get the /mdb correct at the end. If not, then you will get prompted if you want to overwrite your NBNdata database - make sure you click No on this message as this means you have got the command line wrong and the tool is about to "factory reset" your database.

Back to the original problem - it's not one I've come across before but it would be helpful to know which operating system (XP, Vista etc) you are using, and if you have any version of Microsoft Access installed on the PC.

Thanks

Hi Dan
No apologies needed. The Getting Started guide shortcut requires the CD to be left in the drive. It is at <cd drive>:\Getting Started\Recorder Getting Started Guide.chm so you can load it directly without the shortcut if necessary.
To check if Microsoft Access is installed, select All Programs from the Start menu, then Microsoft Office (if it is present). If you have Access installed there will be a program in this folder called something like Microsoft Office Access depending on which version it is (mine says Microsoft Office Access 2003 for example).

I've had a look around for the problem you mention, and apparently it can occur if there is a problem with the setup of one of the Windows libraries required by Recorder. There is a Microsoft Knowledgebase article at the following location:
http://support.microsoft.com/default.as … -us;310804

It's probably a good idea to get some assistance with doing these changes, as messing around with your registry is a sure way of ruining your system.

I hope that helps, let us know how you get on,

Hi Dan

Let us know how you get on when you manage to get some assistance with this.

Best Wishes

I guess the answer is no as i uninstalled then re installed the new version but still get the same error=(

Ok i shall revert back to the microsoft fix, im just waiting for my (I.T.) neghbour to come back from his holiday!

One day i shall start actually using recorder but i darent yet incase i have to uninstall it for whatever reason.

I have a stand alone copy of Recorder 6 on a Vista PC. I have just run the upgrade from V6.10.4 to 6.13.3. I had to run it in Administrator mode but it worked and gave me an upgrade complete message. When I fire up Recorder I get an error "Error accessing the OLE registry." Restarting the application does not help. Re-booting the PC does not help. Is this a known problem with Vista? Full details of the error follow:

date/time         : 2009-02-07, 20:04:30, 269ms
computer name     : SNAZZY
user name         : Stephen
operating system  : Windows NT New Service Pack 1 build 6001
system language   : English
system up time    : 20 minutes 36 seconds
program up time   : 405 milliseconds
processors        : 2x Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz
physical memory   : 2048/2048 MB (free/total)
free disk space   : (C:) 11.85 GB
display mode      : 1440x900, 32 bit
process id        : $13d0
allocated memory  : 35.17 MB
command line      : RecorderApp.exe /525180
executable        : RecorderApp.exe
exec. date/time   : 2008-11-04 08:45
version           : 6.13.3.182
madExcept version : 2.7h
exception class   : EOleSysError
exception message : Error accessing the OLE registry.

main thread ($c0c):
005013d8 RecorderApp.exe ComObj          OleError
005013f0 RecorderApp.exe ComObj          OleCheck
005ab1e7 RecorderApp.exe ComServ         RegisterTypeLibrary
005ab889 RecorderApp.exe ComServ         TComServer.UpdateRegistry
005ab721 RecorderApp.exe ComServ         TComServer.Initialize
005ab911 RecorderApp.exe ComServ         InitComServer
006842b5 RecorderApp.exe DBTables        InitDBTables
004d4f1f RecorderApp.exe Forms           TApplication.Initialize
0099f4e0 RecorderApp.exe RecorderApp 262 initialization
7726490f kernel32.dll                    BaseThreadInitThunk