Topic: Installation Problem (File activation failure)
Recently our devices were upgraded to Microsoft 365 as as a result (its a long story!) I need to reinstall Recorder 6.
I’ve hit a snag when trying to reinstall it:
• The version I’m trying to install is a standalone version - I’m using the installation file: R6_630Standalone_2016
• I’ve already reinstalled SQL Server 2017 (the version I was using before).
When I try to install Recorder 6 it get to the point where its attaching the NBN Data File, but then I get an error message (bug report attached):
exception message : File activation failure. The physical file name "C:\Program Files\Microsoft SQL Server\MSSQL13.SQLSERVER2016DEV\MSSQL\DATA\NBNData_log.LDF" may be incorrect.
I’ve checked in my file directory and I don’t have a folder called this (like I said I installed SQL Server 2017, NOT 2016, which is the folder that Recorder 6 seems to be looking for.
I'm assuming this might be a permissions issue.
If anyone could please advise me on how to fix the problem, It'd be much appreciated!
Thanks!
EcoRecord