1

Topic: NBN Atlas Server Issues - Fixed 18:40 GMT 8/12/2020

We are aware that the NBN Atlas is experiencing issues with searches and viewing records.

We are investigating and aiming for it to up and running again as soon as possible.

Apologies for any inconvenience caused.

We will provide an update as soon as we can.

Best wishes
Caroline

2

Re: NBN Atlas Server Issues - Fixed 18:40 GMT 8/12/2020

I can confirm viewing records is now available again.

Let me know if anyone experiences any further problems.

Many thanks
Caroline

3

Re: NBN Atlas Server Issues - Fixed 18:40 GMT 8/12/2020

It was working this morning but has broken again. My data resource shows neither the number of records nor the links below to view them.
https://registry.nbnatlas.org/public/show/dr731

David Hepper
Records Officer, British Dragonfly Society

4

Re: NBN Atlas Server Issues - Fixed 18:40 GMT 8/12/2020

Please provide a System Status page for each NBN system and the Atlas in particular. Monitor.us and other online status checkers can even automate the process. The page should be on a server other than the one about which it is reporting. They could all be on this Forum, for example.

David Hepper
Records Officer, British Dragonfly Society

5

Re: NBN Atlas Server Issues - Fixed 18:40 GMT 8/12/2020

Hi David.

We're investigating the issue. Apologies for the inconvenience again.

Thank you for the suggestion. It is something we will look into.

Thank you for your patience.

Caroline