Topic: Non unique email address
A user tried to create an account on SEWBReCORD yesterday and received this error:
Array ( [person:email_address] => This email address must be unique, i.e. not shared with another person. ) .
Is this new behaviour, and how does it work, as there does not appear to be a second account with the same email address on SEWBReCORD. I can give the email address in question directly if need, but I don't think it is appropriate to post it here. I should add that the there is no second account with the same address on SEWBReCORD, so it must be elsewhere in the iRecord world.
The thing is, we are promoting the LERC Wales app and to link it to their SEWBReCORD account the need to use the same email address (as far as I understand) to allow the accounts to be linked. If this is a recent change then it could undermine everything we've been telling people on how to use the system!
Senior IT & Records Officer,
13 St Andrews Crescent, Cardiff, CF14 3DB