Topic: Unhandled error while clicking 'Map Options'
Hi everyone,
first time poster so hopefully someone can help!
We're running Recorder 6 (on both W10 and W7 machines) and when clicking 'Map > Map options' we're getting an unhandled error message popping up. There's lots in PC information in the error report, but in terms of the exception details they are;
Exception number: 2
Exception class: EVariantTypeCastError
Exception message: Could not convert variant of type (Null) into type (string).
I'm not the end user of R6, so I don't know what's going on.... It's version 6.28.0.287 and dictionary version 0000004E. It's running with the SQL DB on a SQL 2012 server on Server 2012 R2 and has been fine. The share with the workstation files are on a separate 2012 R2 server. We've not had any issues like this for, well, since I can remember. It's always run fine. Not sure if a Windows update may have caused the issue, or if there's something else?
Any help is greatly appreciated!
thanks!