1 Topic by BDeed

  • BDeed
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  • From: Bolton
  • Registered: 01-03-2011
  • Posts: 446

Topic: Login problems

I'm having some login issues this morning. All other aspects of the Gateway seem to be functioning.

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log."

Natural History & Biodiversity Data Enthusiast

2 Reply by NBN Support

  • NBN Support
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  • Registered: 12-07-2016
  • Posts: 106

Re: Login problems

Hi Ben, thanks for alerting us.  I have asked our colleagues at JNCC to look into this issue, and will get back to you as soon as I have more information.

3 Reply by BDeed

  • BDeed
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  • From: Bolton
  • Registered: 01-03-2011
  • Posts: 446

Re: Login problems

Just to let you know i am now able to log in as normal. Thank you.

Natural History & Biodiversity Data Enthusiast

4 Reply by NBN Support

  • NBN Support
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  • Registered: 12-07-2016
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Re: Login problems

That's great!  Colleagues at JNCC have also confirmed that any NBN Gateway problems should now be resolved.  Please let us know if this is not the case.