Hello Sarah,
Just to keep you up-to-date, Gateway was working Friday evening and all day Saturday. Today can't get a connection to the site at all.
Ironically I found species I was researching on ALS!

Christine

I am able to get to the taxon search page, but the links to species time out.  It is not my connection.

Thanks for the reply, Sarah, but this needs a lot more than 'looking into'.  This lack of availability has been going on for some 9 months now, and is rendering the site next to useless for much of the time.

Please emphasise the need for urgency to the IT team to identify the root cause and then fix it.

M.

I have passed this onto the Gateway team and awaiting a response.  As soon as I hear back I will come back to you.  I appreciate your frustrations and the technical team are doing all they can to rectify issues as soon as they are able.

It is 'working' for me just now in the sense that it is not timing out.

I have just managed to get a species page up, and from there to the grid map page.

In the time the grid map took to load, I have packed my daybag and put on my boots ready for a field trip.

'Working' at this sort of speed is arguably worse than not working at all - at least if the whole site was down we would not waste our time optimistically trying to get information from it.

M.

Desperately slow, the taxa page timed out twice before it loaded, then the IMT eventually deigned to show an array of the pretty pink squares we thought had been forever lost. The grid map does not give us any squares, pink or any other colour.

M.