Topic: Gateway Performance - Down Yet Again
The Gateway is down yet again!
As no one from NBN is answering our posts on the previous thread I'm trying again in the hope that someone is listening because we, the Gateway users and data contributors, are exasperated, frustrated and irritated by the inability of anyone to answer our requests for information.
Many of use the Gateway on a regular basis, it is important to us, it is an essential reference source and certain processes such as record checking and verification grind to halt without it. We have no other means of accessing this type of distribution data.
We understand that Gateway 5 has its problems, but there is nothing else. Although formally launched the Atlas of Living Scotland is still not operational. It is unlikely to be fit for purpose in the foreseeable future and its companion sites are not even that advanced. So we need the Gateway to work and to continue to work for the next few years.
I know resources are tight and that keeping the Gateway going is not on anyone's priority list, but without it we can not continue to send you good quality data.
All we ever wanted was a version of the Gateway that worked and gave us the basic information we have requested. We are really not very interested in the glitzy Living Atlas platform, all we want is a simple interactive system that gives us access to the information we need.
We keep asking, you tell us you're listening, but we seem to be speaking different languages.
The forum is supposed to give us a voice so perhaps you might offer us the courtesy of a response.