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Forum → Recorder Troubleshooting and Bug Reports → NBN Exchange no text
I have just finished the export for the MOA and find I have an xml file but no text file to go with it. Any one else had this happen?
Purgle had this problem for ages. Can't remember the fix, but I think it was the fault of an out of date addin which was replaced. Ask her or have a look though her posts.
Thanks Rob meanwhile on the second attempt same problem and this is the error. I'm using V3 and there is no other version information in the Addins->About and the description is "NBNExchangeNu.ocx"
date/time : 2014-10-18, 03:00:47, 610ms
computer name : SERC-00773
user name : tony.price <admin>
registered owner : PCCM.Admin / Microsoft
operating system : Windows 7 x64 Service Pack 1 build 7601
system language : English
system up time : 11 days 18 hours
program up time : 4 days 16 hours
processors : 4x Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
physical memory : 2324/4069 MB (free/total)
free disk space : (C:) 29.88 GB (U:) 145.05 GB
display mode : 1920x1080, 16 bit
process id : $13c8
allocated memory : 821.52 MB
command line : RecorderApp.exe /1573164
executable : RecorderApp.exe
exec. date/time : 2013-02-03 17:20
version : 6.18.1.260
compiled with : Delphi 7
madExcept version : 3.0n
contact name : Tony
contact email :
callstack crc : $00000000, $f53690f1, $2428a1ff
exception number : 2
exception class : EXMLError
exception message : Failure during DoOutput for : Attlist survey.
main thread ($1b40):
00000000 ???
0042ef25 RecorderApp.exe Classes CheckSynchronize
004fdd67 RecorderApp.exe Forms TApplication.WndProc
00430c3c RecorderApp.exe Classes StdWndProc
76437bc5 user32.dll DispatchMessageA
004fe2fb RecorderApp.exe Forms TApplication.ProcessMessage
004fe332 RecorderApp.exe Forms TApplication.HandleMessage
004fae41 RecorderApp.exe Forms TCustomForm.ShowModal
00a64d2c RecorderApp.exe FormActions 1495 +8 TdmFormActions.ExportUsingFilterClick
004eed56 RecorderApp.exe Menus TMenuItem.Click
004efff3 RecorderApp.exe Menus TMenu.DispatchCommand
004f0daa RecorderApp.exe Menus TPopupList.WndProc
004f0cf9 RecorderApp.exe Menus TPopupList.MainWndProc
00430c3c RecorderApp.exe Classes StdWndProc
76437bc5 user32.dll DispatchMessageA
004fe2fb RecorderApp.exe Forms TApplication.ProcessMessage
004fe332 RecorderApp.exe Forms TApplication.HandleMessage
004fe562 RecorderApp.exe Forms TApplication.Run
00a8edc4 RecorderApp.exe RecorderApp 414 +79 initialization
76ca3388 kernel32.dll BaseThreadInitThunk
thread $1fe4:
77c50156 ntdll.dll NtWaitForMultipleObjects
76c515f1 KERNELBASE.dll WaitForMultipleObjectsEx
76ca19f3 kernel32.dll WaitForMultipleObjectsEx
76440864 user32.dll MsgWaitForMultipleObjectsEx
76440b64 user32.dll MsgWaitForMultipleObjects
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76ca3388 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1b40) at:
76ca34b0 kernel32.dll CreateThread
thread $1ed4:
77c50156 ntdll.dll NtWaitForMultipleObjects
76ca3388 kernel32.dll BaseThreadInitThunk
thread $1280:
77c4f8ca ntdll.dll NtWaitForSingleObject
76c514a5 KERNELBASE.dll WaitForSingleObjectEx
76ca118f kernel32.dll WaitForSingleObjectEx
76ca1143 kernel32.dll WaitForSingleObject
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76ca3388 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1b40) at:
76ca34b0 kernel32.dll CreateThread
DataOutput ($108c):
77c4f8ca ntdll.dll NtWaitForSingleObject
76c514a5 KERNELBASE.dll WaitForSingleObjectEx
76ca118f kernel32.dll WaitForSingleObjectEx
76ca1143 kernel32.dll WaitForSingleObject
0042f364 RecorderApp.exe Classes TThread.Synchronize
0042f3f8 RecorderApp.exe Classes TThread.Synchronize
0093f74d RecorderApp.exe ThreadedDataOutput 157 +5 TThreadedDataOutput.HandleException
0093f6f9 RecorderApp.exe ThreadedDataOutput 144 +11 TThreadedDataOutput.Execute
77c4012e ntdll.dll KiUserExceptionDispatcher
76c4c416 KERNELBASE.dll RaiseException
005aa94e RecorderApp.exe DataClasses 1286 +8 TKeyList.Grow
005a98f5 RecorderApp.exe DataClasses 994 +2 TEditableKeyList.AddItem
00a7a12f RecorderApp.exe XMLData 954 +21 TdmNBNXML.StoreIfForeignKey
00a85965 RecorderApp.exe JNCCXMLDoc 2018 +5 TAttList.StoreAttForeignKeys
00a857a1 RecorderApp.exe JNCCXMLDoc 1995 +37 TAttList.DoOutput
00a80e68 RecorderApp.exe JNCCXMLDoc 675 +4 TElement.OutputAttributes
00a80c09 RecorderApp.exe JNCCXMLDoc 615 +19 TElement.DoOutput
00a81d4e RecorderApp.exe JNCCXMLDoc 961 +11 TElement.OutputSingleRecordContent
00a819c8 RecorderApp.exe JNCCXMLDoc 900 +28 TElement.DoContentOutput
00a80d30 RecorderApp.exe JNCCXMLDoc 645 +6 TElement.OutputElementByContentModel
00a80c1b RecorderApp.exe JNCCXMLDoc 616 +20 TElement.DoOutput
00a87a28 RecorderApp.exe JNCCXMLDoc 2745 +9 TContentItem.OutputSingleContent
00a86e7c RecorderApp.exe JNCCXMLDoc 2538 +6 TContentItem.DoOutput
00a8784c RecorderApp.exe JNCCXMLDoc 2707 +16 TContentItem.OutputMultipleContent
00a86e90 RecorderApp.exe JNCCXMLDoc 2540 +8 TContentItem.DoOutput
00a81609 RecorderApp.exe JNCCXMLDoc 825 +3 TElement.DoMixedOutput
00a8151b RecorderApp.exe JNCCXMLDoc 807 +2 TElement.OutputTag
00a80de1 RecorderApp.exe JNCCXMLDoc 661 +22 TElement.OutputElementByContentModel
00a80c1b RecorderApp.exe JNCCXMLDoc 616 +20 TElement.DoOutput
00a89dc1 RecorderApp.exe DataOutput 203 +13 TDataOutput.InitiateOutput
00a8983b RecorderApp.exe DataOutput 98 +18 TDataOutput.Execute
0093f6ba RecorderApp.exe ThreadedDataOutput 138 +5 TThreadedDataOutput.Execute
00476d0b RecorderApp.exe madExcept HookedTThreadExecute
0042effc RecorderApp.exe Classes ThreadProc
00405470 RecorderApp.exe System ThreadWrapper
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76ca3388 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1b40) at:
004054b6 RecorderApp.exe System BeginThread
thread $384:
77c51f3f ntdll.dll NtWaitForWorkViaWorkerFactory
76ca3388 kernel32.dll BaseThreadInitThunk
modules:
001c0000 MS5User.Dll 5.0.0.4 U:
00290000 ms5cnv.dll 5.0.0.10 U:
00400000 RecorderApp.exe 6.18.1.260 U:
00de0000 C4DLL.DLL 1.0.0.1 U:
026e0000 ui11dnp.dll 2.0.687.0 C:\Windows\System32
02e30000 security.dll 6.1.7600.16385 C:\Windows\system32
02ff0000 MSDATL3.dll 6.1.7600.16385 C:\Program Files (x86)\Common Files\System\Ole DB
03010000 msadcer.dll 6.1.7600.16385 C:\Program Files (x86)\Common Files\System\msadc
06db0000 LCProjectMetaButton.ocx U:\Addins
07000000 NBNExchangeAddinNu.dll U:\Addins
071c0000 ShowUnchecked.ocx 6.0.0.13 U:\Addins
073d0000 StdValLib.dll 6.15.1.230 U:\Addins
08f10000 SHNDLERS.DLL 2.0.687.0 C:\Program Files (x86)\1&1\1&1 Office-Drive Manager
091f0000 sbdrop.dll 6.1.7600.16385 C:\Program Files (x86)\Windows Sidebar
09210000 DBNETLIB.DLL 6.1.7600.16385 C:\Windows\system32
0a890000 NetworkExplorer.dll 6.1.7601.17514 C:\Windows\system32
0bd70000 ADFSMenu.dll 4.0.0.344 C:\Program Files (x86)\Common Files\Adobe\Adobe Drive CS4
0fc00000 SQLOLEDB.RLL 6.1.7600.16385 C:\Program Files (x86)\Common Files\System\Ole DB
10000000 MS5.Dll 5.0.0.12 U:
12000000 ExplorerHook.dll 2.0.687.0 C:\Program Files (x86)\1&1\1&1 Office-Drive Manager
13d50000 msadce.dll 6.1.7601.17514 C:\Program Files (x86)\Common Files\System\msadc
14ba0000 HHCtrl.ocx 6.1.7600.16385 C:\Windows\system32
1bdf0000 sqloledb.dll 6.1.7601.17514 C:\Program Files (x86)\Common Files\System\Ole DB
1d250000 msado15.dll 6.1.7601.17857 C:\Program Files (x86)\Common Files\System\ado
30ad0000 docobj.dll 8.0.0.3314 C:\Windows\SysWow64
512f0000 comsvcs.dll 2001.12.8530.16385 C:\Windows\system32
51430000 oledb32.dll 6.1.7601.17514 C:\Program Files (x86)\Common Files\System\Ole DB
57160000 OLEDB32R.DLL 6.1.7600.16385 C:\Program Files (x86)\Common Files\System\Ole DB
573a0000 SHDOCVW.dll 6.1.7601.18222 C:\Windows\system32
573d0000 SearchFolder.dll 6.1.7601.17514 C:\Windows\system32
57470000 StructuredQuery.dll 7.0.7601.17514 C:\Windows\System32
574d0000 tiptsf.dll 6.1.7601.18512 C:\Program Files (x86)\Common Files\microsoft shared\ink
63600000 odbc32.dll 6.1.7601.17514 C:\Windows\system32
641b0000 MSOXEV.DLL 14.0.4750.1000 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14
69b10000 msxml4.dll 4.20.9876.0 C:\Windows\SysWow64
69da0000 odbcint.dll 6.1.7600.16385 C:\Windows\system32
69e40000 MSDART.DLL 6.1.7600.16385 C:\Windows\system32
69ff0000 WindowsCodecs.dll 6.2.9200.16809 C:\Windows\system32
6a540000 cscapi.dll 6.1.7601.17514 C:\Windows\system32
6a550000 DAVHLPR.dll 6.1.7600.16385 C:\Windows\System32
6a580000 davclnt.dll 6.1.7601.18201 C:\Windows\System32
6a5d0000 ntshrui.dll 6.1.7601.17755 C:\Windows\system32
6aa30000 slc.dll 6.1.7600.16385 C:\Windows\system32
6aad0000 EhStorShell.dll 6.1.7600.16385 C:\Windows\system32
6ab20000 thumbcache.dll 6.1.7601.17514 C:\Windows\SysWOW64
6abc0000 ATL.DLL 3.5.2284.0 C:\Windows\system32
6ae10000 ntlanman.dll 6.1.7601.17514 C:\Windows\System32
702c0000 drprov.dll 6.1.7600.16385 C:\Windows\System32
70350000 uxtheme.dll 6.1.7600.16385 C:\Windows\system32
70970000 dwmapi.dll 6.1.7600.16385 C:\Windows\system32
70a00000 RICHED20.dll 5.31.23.1230 C:\Windows\system32
70a80000 winspool.drv 6.1.7601.17514 C:\Windows\system32
70ae0000 winmm.dll 6.1.7601.17514 C:\Windows\system32
70cf0000 gdiplus.dll 6.1.7601.18455 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853
71ec0000 WINSTA.dll 6.1.7601.17514 C:\Windows\System32
720f0000 propsys.dll 7.0.7601.17514 C:\Windows\system32
722f0000 apphelp.dll 6.1.7601.17514 C:\Windows\system32
72800000 wkscli.dll 6.1.7601.17514 C:\Windows\system32
72810000 srvcli.dll 6.1.7601.17514 C:\Windows\system32
72830000 netutils.dll 6.1.7601.17514 C:\Windows\system32
72840000 NETAPI32.dll 6.1.7601.17887 C:\Windows\system32
729d0000 wsock32.dll 6.1.7600.16385 C:\Windows\system32
729e0000 RpcRtRemote.dll 6.1.7601.17514 C:\Windows\system32
729f0000 Comctl32.dll 6.10.7601.17514 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2
72b90000 rsaenh.dll 6.1.7600.16385 C:\Windows\system32
72bd0000 CRYPTSP.dll 6.1.7600.16385 C:\Windows\system32
72c10000 version.dll 6.1.7600.16385 C:\Windows\system32
72c20000 api-ms-win-downlevel-shell32-l1-1-0.dll 6.2.9200.16492 C:\Windows\system32
72c30000 bcryptprimitives.dll 6.1.7600.16385 C:\Windows\SysWOW64
72c70000 ieframe.DLL 11.0.9600.17280 C:\Windows\system32
737b0000 bcrypt.dll 6.1.7600.16385 C:\Windows\system32
737d0000 mpr.dll 6.1.7600.16385 C:\Windows\system32
737f0000 wtsapi32.dll 6.1.7601.17514 C:\Windows\system32
73800000 ncrypt.dll 6.1.7601.18489 C:\Windows\system32
73840000 SECUR32.DLL 6.1.7601.18526 C:\Windows\system32
738f0000 schannel.dll 6.1.7601.18489 C:\Windows\SysWOW64
739c0000 fwpuclnt.dll 6.1.7601.18283 C:\Windows\System32
73a00000 rasadhlp.dll 6.1.7600.16385 C:\Windows\system32
73a10000 WINNSI.DLL 6.1.7600.16385 C:\Windows\system32
73a20000 IPHLPAPI.DLL 6.1.7601.17514 C:\Windows\system32
73a50000 WLIDNSP.DLL 7.250.4225.0 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
73a80000 DNSAPI.dll 6.1.7601.17570 C:\Windows\system32
73ad0000 mswsock.dll 6.1.7601.18254 C:\Windows\system32
73b10000 credssp.dll 6.1.7601.18489 C:\Windows\system32
73b20000 wship6.dll 6.1.7600.16385 C:\Windows\System32
73b30000 wshtcpip.dll 6.1.7600.16385 C:\Windows\System32
73b40000 ntmarta.dll 6.1.7600.16385 C:\Windows\system32
73ec0000 MSVCR90.dll 9.0.30729.7523 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.7523_none_508f21ccbcbbb7a8
747d0000 actxprxy.dll 6.1.7601.17514 C:\Windows\SysWOW64
74df0000 api-ms-win-downlevel-shlwapi-l2-1-0.dll 6.2.9200.16492 C:\Windows\system32
74ea0000 mssprxy.dll 7.0.7600.16385 C:\Windows\system32
74ed0000 SHFolder.dll 6.1.7600.16385 C:\Windows\system32
750f0000 olepro32.dll 6.1.7601.17514 C:\Windows\system32
752b0000 comctl32.dll 5.82.7601.18201 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5
75360000 ntdsapi.dll 6.1.7600.16385 C:\Windows\system32
754c0000 SXS.DLL 6.1.7601.17514 C:\Windows\system32
75520000 RICHED32.DLL 6.1.7601.17514 C:\Windows\system32
75580000 cryptdll.dll 6.1.7600.16385 C:\Windows\system32
755a0000 msv1_0.DLL 6.1.7601.18489 C:\Windows\SysWOW64
75610000 CRYPTBASE.dll 6.1.7600.16385 C:\Windows\syswow64
75620000 SspiCli.dll 6.1.7601.18526 C:\Windows\syswow64
75680000 sechost.dll 6.1.7600.16385 C:\Windows\SysWOW64
756a0000 MSCTF.dll 6.1.7600.16385 C:\Windows\syswow64
75770000 shell32.dll 6.1.7601.18517 C:\Windows\syswow64
763c0000 IMM32.DLL 6.1.7601.17514 C:\Windows\system32
76420000 user32.dll 6.1.7601.17514 C:\Windows\syswow64
76520000 api-ms-win-downlevel-ole32-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
765c0000 ADVAPI32.dll 6.1.7601.18247 C:\Windows\syswow64
76660000 WLDAP32.dll 6.1.7601.17514 C:\Windows\syswow64
766b0000 urlmon.dll 11.0.9600.17280 C:\Windows\syswow64
76810000 api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
76820000 WININET.dll 11.0.9600.17280 C:\Windows\syswow64
769f0000 api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
76a00000 RPCRT4.dll 6.1.7601.18532 C:\Windows\syswow64
76af0000 SHLWAPI.dll 6.1.7601.17514 C:\Windows\syswow64
76b50000 api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
76b60000 normaliz.DLL 6.1.7600.16385 C:\Windows\syswow64
76b70000 USP10.dll 1.626.7601.18454 C:\Windows\syswow64
76c10000 CFGMGR32.dll 6.1.7601.17621 C:\Windows\syswow64
76c40000 KERNELBASE.dll 6.1.7601.18409 C:\Windows\syswow64
76c90000 kernel32.dll 6.1.7601.18409 C:\Windows\syswow64
76da0000 comdlg32.dll 6.1.7601.17514 C:\Windows\syswow64
76e20000 profapi.dll 6.1.7600.16385 C:\Windows\syswow64
76e30000 api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
76e40000 NSI.dll 6.1.7600.16385 C:\Windows\syswow64
76e50000 WS2_32.dll 6.1.7601.17514 C:\Windows\syswow64
76e90000 ole32.dll 6.1.7601.17514 C:\Windows\syswow64
76ff0000 MSASN1.dll 6.1.7601.17514 C:\Windows\syswow64
77000000 msvcrt.dll 7.0.7601.17744 C:\Windows\syswow64
770b0000 WINTRUST.dll 6.1.7601.18205 C:\Windows\syswow64
770e0000 CLBCatQ.DLL 2001.12.8530.16385 C:\Windows\syswow64
77170000 oleaut32.dll 6.1.7601.17676 C:\Windows\syswow64
77200000 PSAPI.DLL 6.1.7600.16385 C:\Windows\syswow64
77210000 SETUPAPI.dll 6.1.7601.17514 C:\Windows\syswow64
773b0000 api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
77420000 GDI32.dll 6.1.7601.18577 C:\Windows\syswow64
774b0000 DEVOBJ.dll 6.1.7601.17621 C:\Windows\syswow64
774d0000 iertutil.dll 11.0.9600.17280 C:\Windows\syswow64
776f0000 USERENV.dll 6.1.7601.17514 C:\Windows\syswow64
77710000 CRYPT32.dll 6.1.7601.18277 C:\Windows\syswow64
77c00000 LPK.dll 6.1.7601.18177 C:\Windows\syswow64
77c30000 ntdll.dll 6.1.7601.18247 C:\Windows\SysWOW64
processes:
0000 Idle 0 0 0
0004 System 0 0 0
0134 smss.exe 0 0 0
01a0 csrss.exe 0 0 0
01f0 csrss.exe 1 0 0
01f8 wininit.exe 0 0 0
0230 winlogon.exe 1 0 0
0260 services.exe 0 0 0
0268 lsass.exe 0 0 0
0270 lsm.exe 0 0 0
02d0 svchost.exe 0 0 0
0320 svchost.exe 0 0 0
0370 atiesrxx.exe 0 0 0
03a4 svchost.exe 0 0 0
03cc svchost.exe 0 0 0
03e4 svchost.exe 0 0 0
0080 svchost.exe 0 0 0
02c8 svchost.exe 0 0 0
045c svchost.exe 0 0 0
0538 spoolsv.exe 0 0 0
0584 svchost.exe 0 0 0
05e0 atieclxx.exe 1 0 0
0668 upeksvr.exe 1 0 0
073c ACService.exe 0 0 0
07cc armsvc.exe 0 0 0
07f4 svchost.exe 0 0 0
0440 SkypeC2CAutoUpdateSvc.exe 0 0 0
05b0 SkypeC2CPNRSvc.exe 0 0 0
06b4 ekrn.exe 0 0 0
0394 jhi_service.exe 0 0 0
0814 MDM.EXE 0 0 0
0830 MsDepSvc.exe 0 0 0
089c sqlservr.exe 0 0 0
0928 sqlwriter.exe 0 0 0
0958 svchost.exe 0 0 0
0970 WLIDSVC.EXE 0 0 0
0a84 WLIDSVCM.EXE 0 0 0
0b80 svchost.exe 0 0 0
0d9c LTSvcMon.exe 0 0 0
0f20 LMS.exe 0 0 0
0ea4 svchost.exe 0 0 0
0ff0 svchost.exe 0 0 0
05e8 SearchIndexer.exe 0 0 0
01e8 UNS.exe 0 0 0
0a6c taskhost.exe 1 27 21 normal
0820 dwm.exe 1 16 5 high
0d64 explorer.exe 1 1169 576 normal
0c0c wmdc.exe 1 5 5 normal
0f30 egui.exe 1 208 66 normal
0988 Bridge.exe 1 111 76 normal C:\Program Files (x86)\Adobe\Adobe Bridge CS4
0c88 DAVSRV.EXE 1 24 29 normal C:\Program Files (x86)\1&1\1&1 Office-Drive Manager
044c LTTray.exe 1 172 91 normal
0fd4 ONENOTEM.EXE 1 14 6 normal C:\Program Files (x86)\Microsoft Office\Office14
08ac PDVD9Serv.exe 1 5 8 normal C:\Program Files (x86)\CyberLink\PowerDVD9
0c1c acrotray.exe 1 38 36 normal C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat
04b8 ACDaemon.exe 1 8 6 normal C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin
131c jucheck.exe 1 11 6 normal C:\Program Files (x86)\Common Files\Java\Java Update
1258 FNPLicensingService.exe 0 0 0
103c OSPPSVC.EXE 0 0 0
12a4 svchost.exe 0 0 0
1770 LTSVC.exe 0 0 0
1098 OUTLOOK.EXE 1 1007 729 normal C:\Program Files (x86)\Microsoft Office\Office14
0df4 AdobeARM.exe 1 25 31 normal C:\Program Files (x86)\Common Files\Adobe\ARM\1.0
13c8 RecorderApp.exe 1 344 364 normal U:
1110 Fences.exe 1 39 41 normal
1174 taskhost.exe 1 8 6 normal
19f0 SearchProtocolHost.exe 1 23 18 idle C:\Windows\sysWow64
1054 WINWORD.EXE 1 171 44 normal C:\Program Files (x86)\Microsoft Office\Office14
1b14 TrustedInstaller.exe 0 0 0
0528 chrome.exe 1 35 31 normal C:\Program Files (x86)\Google\Chrome\Application
14e0 chrome.exe 1 4 3 normal C:\Program Files (x86)\Google\Chrome\Application
0c94 chrome.exe 1 4 1 normal C:\Program Files (x86)\Google\Chrome\Application
1e7c csrss.exe 3 0 0
0b9c winlogon.exe 3 0 0
1db0 LogonUI.exe 3 0 0
15a8 atieclxx.exe 3 0 0
0f3c upeksvr.exe 3 0 0
0c98 rdpclip.exe 1 4 9 normal
1138 cedt.exe 1 128 149 normal C:\Program Files (x86)\1 Utils\Crimson Editor SVN286M
1fa8 notepad.exe 1 14 22 normal
1b1c notepad.exe 1 14 22 normal
1b44 7zFM.exe 1 74 39 normal
1a3c firefox.exe 1 253 115 normal C:\Program Files (x86)\Mozilla Firefox
135c iexplore.exe 1 257 99 normal
11b0 IEXPLORE.EXE 1 183 146 normal C:\Program Files (x86)\Internet Explorer
1c14 SearchFilterHost.exe 0 0 0 idle
hardware:
+ Computer
- ACPI x64-based PC
+ Disk drives
- WDC WD2500AAKX-753CA1 ATA Device
+ Display adapters
- AMD RADEON HD 6350 (driver 8.830.0.0)
+ DVD/CD-ROM drives
- PLDS DVD+-RW DH-16ABS ATA Device
+ Human Interface Devices
- USB Input Device
- USB Input Device
+ IDE ATA/ATAPI controllers
- ATA Channel 0
- ATA Channel 0
- ATA Channel 1
- ATA Channel 1
- Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08 (driver 9.2.0.1011)
- Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00 (driver 9.2.0.1011)
+ Keyboards
- HID Keyboard Device
+ Mice and other pointing devices
- HID-compliant mouse
- PS/2 Compatible Mouse
+ Monitors
- Dell P2211H (Digital) (driver 1.1.0.0)
- Dell P2211H (Digital) (driver 1.1.0.0)
+ Network adapters
- Realtek PCIe GBE Family Controller (driver 7.46.610.2011)
+ Ports (COM & LPT)
- Communications Port (COM1)
+ Processors
- Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
- Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
- Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
- Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
+ Sound, video and game controllers
- Conexant HD Audio (driver 8.50.4.0)
+ Storage volume shadow copies
- Generic volume shadow copy
+ System devices
- 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100 (driver 9.2.0.1011)
- 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101 (driver 9.2.0.1011)
- ACPI Fixed Feature Button
- ACPI Power Button
- Composite Bus Enumerator
- Direct memory access controller
- File as Volume Driver
- Generic Bus
- High Definition Audio Controller
- High precision event timer
- Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 (driver 9.2.0.1016)
- Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14 (driver 9.2.0.1016)
- Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18 (driver 9.2.0.1016)
- Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 (driver 9.2.0.1011)
- Intel(R) 82802 Firmware Hub Device
- Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C (driver 9.2.0.1016)
- Intel(R) Management Engine Interface (driver 7.0.0.1144)
- Microsoft ACPI-Compliant System
- Microsoft System Management BIOS Driver
- Microsoft Virtual Drive Enumerator Driver
- Motherboard resources
- Motherboard resources
- Motherboard resources
- Numeric data processor
- PCI bus
- Plug and Play Software Device Enumerator
- Programmable interrupt controller
- Remote Desktop Device Redirector Bus
- System board
- System CMOS/real time clock
- System timer
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- UMBus Enumerator
- UMBus Enumerator
- UMBus Root Bus Enumerator
- Virtual PC Host Bus Driver
- Volume Manager
+ Universal Serial Bus controllers
- Generic USB Hub
- Generic USB Hub
- Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 (driver 9.2.0.1013)
- Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D (driver 9.2.0.1013)
- USB Root Hub
- USB Root Hub
+ USB Virtualization
- USB Virtualization Connector Driver
error details:
Exporting NBN data
Having spent a few days on this there has been progress but the results are basically the same; No Output.
I have run the SY07 Report and fixed the small number of likely causes like no grid system. Removed the V6.17 exporter and replaced with the v6.22 on my v6.18 system. The change is that I no longer have the crash report above. That's about all.
It seems that what was acceptable in the past is no longer acceptable and I now appear to have 180,000 errors that I was not aware of and were created by the import process. They seem to relate to imported data only rather than those entered directly.
The first 12,000 on the list require a sample to have a recorder. This seems odd since when I looked at the sample table no samples have a recorder they are all Null. Giving Sample.Recorders a value made no difference in R6. In this example in the sample dialog there is a recorder listed as "name, recorder" but it is not ticked. The addition of that key in Sample.Recorders made no difference. This is when I checked and found there are no Recorders set in Sample.Recorder. There is no chance to modify these in Recorder since they are using foreign keys from MapMate.
I suspect that this is a simplification on the inference by the report and it might be something to do with the Survey_Event. However I have a large list of Survey_Event no Recorder errors ~ 2000.
Verified Indicator Wrong:
Not sure about this one at all. When I check the Biotopes the verification is set to Original and this seems fine. I can't see why this might affect the export. As there are 22,600 I will not be doing this one at a time.
Taxon Occurrences, I have checked some of the 143,000 and they were Considered Correct or Correct, Checked and Verified so I'm not sure what is wrong about the verification. Again I don't think I shall visit all 143,000 especially when they appear correct.
So I still have the problem that the NBN export no longer produces an export for the NBN. It also takes a long time to process and I've been reluctant to use the only changes option. One would need confidence firstly and know the date the last one was done. I can export the entire database in 2 hours using SQL and the export takes about 18. Now if only I had the SQL that produces the export I could have probably done it.
Strangely now I have changed one Biotope by hand and run the SY06 Summary I have no Verified Indicator Wrong errors. I now have less confidence in the error reporting too but am pleased that 180,000 errors have just vanished! I don't suppose the export will export now?
Tony
The first thing to try is to extract just a small amount of data to see if the problem is in the data or in the actual addin. Highlight just one Survey event which has some taxa which are checked and nothing unusual. Click on Tools/Export data then from the drop down list of export types to NBN Exchange Format. Select a suitable folder and destination file name and it should generate the export files. Let me know what happens.
As far as missing Recorders is concerned, this could well cause the NBN Extract some problems. These are not held jn the Recorder column in Sample, but in Survey_Event_ Recorder and Sample_Recorder_tables. If the problems reports shows error then it means there in no entry in the Sample_Recorder or Survey_Event Recorder. Possibly they are the result of a failure in the import, but it isn't something I have seen before. You need to look at one of two carefully to see exactly what has happened It may be that the Sample_recorder entries are missing - if so can be created fairly easily as there are no new keys required. However, sometimes it is because the Survey_Event_Key in Survey_Event_Recorder isn't in line with the the Survey_Event_Key of the Sample in Survey_Event_Recorder.
Verification errors are where the Verified indicator is out of step with the determination type. The fix for this is in the Batch Update which fixes problems or requires just one line of SQL. However, right or wrong this isn't going to cause what is there it isn't going to cause the extract any problems.
Thanks Mike, I just want to be clear on this Sample.Recorders is always empty and therefore seems to have no purpose. Is that correct.
I understand Sample_Recorder and its purpose I just couldn't see why I was being told Sample Recorder was empty when it is always empty.
Ok back on topic;
I cannot export any event. I have tried from about five different surveys and tried events where the sample recorder looks ok [ticked] and where it does not [un-ticked].
What puzzles me is the tick in the first place. If recorder knows what the association is there from the survey event why does it not appear ticked. Why show it at all. It seems to be saying "I know what's wrong and how to fix it but I'll just have a good laugh instead" :-)
I haven't had time or enough caffeine to think about
It may be that the Sample_recorder entries are missing - if so can be created fairly easily as there are no new keys required. However, sometimes it is because the Survey_Event_Key in Survey_Event_Recorder isn't in line with the the Survey_Event_Key of the Sample in Survey_Event_Recorder.
Tony
The list of recorders which occurs on the Recorders tab of the Sample (in the observation hiearchy) is the list of all recorders who took part on the survey event (i.e. all those which have an entry in the table SURVEY_EVENT_RECORDER.
The surveyors who took part in the particular sample will have a tick next to them, reflecting a presence of an entry in the SAMPLE_RECORDER table, which links the sample with an entry in SURVEY_EVENT_RECORDER. This is often but not necessarily all the people who participated in the event.
Not sure if that helps at all but...
Sample.Recorder originally had a use in Recorder 2000, but is now used to hold the unparsed Recorder for a temporary import of data. It has no effect on NBNExport.
The way Recorders works is that you have two tables involved
Survey_Event_Recorder which has a unique key. It holds the Survey Event Key, and the Name Keys of all the Recorders for that Event.
Sample Recorder then holds the Survey_Event_Recorder_Key and Sample_Key to identifies which of the Survey_Event_Recorders apply to a sample.
What you look at the Recorder(s) in the Sample all the Recorders applicable to the Event are listed from Survey_Event_Recorder. The ones relevant to to that sample are ticked. If entries in Sample_Recorder are missing then you will see all the possible Recorders for that Event, but none will be ticked because they are not related to that sample. These problems do need to be fixed, and this shouldn't be difficult to do.
However, if you can't export even a straightforward event then this isn't the problem and we need to look at what is happening in the addin. I will look at the code and put in some checks which will help track down what the issue is.
Tony
When you get to the end of the process what is the message saying about the files generated. Does it report that the correct files have been generated ?
There should be a log file in the Addin folder of Recorder 6. File name export_log.txt Can you find it and email it to me, or it may have some information on what is happening.
Sorry Mike no message of success or failure. There is no log file either.
Thanks Rob that does.
Thanks to Mike as well. I'm just running the export again as the last test did indeed work. As to why it didn't before it may have been due to a very old exporter. It had no version information and after its removal the option is still there and was assumed to be the new version. Mike did pin down another problem which seems unique. The thousands of our samples do not have recorders. This occurs for both old and new records. I still have to fix this and when I do it may be more apparent as to why it has happened.
The following SQL will fix missing entries in the sample_recorder table, providing there is an entry in Survey_Event_Recorder. It will assume that all the Recorders were involved in the sample record. This will usually be true especially with imported data. but not necessarily so.
INSERT INTO Sample_Recorder (Sample_Key,SE_recorder_Key,Entered_By,Entry_Date)
SELECT s.sample_key, SER.SE_Recorder_Key, S.Entered_By,S.Entry_date from Sample S
INNER JOIN Survey_EVent SE ON SE.Survey_Event_Key = S.Survey_Event_Key
INNER JOIN Survey_Event_Recorder SER ON SER.SURVEY_EVENT_KEY = SE.SURVEY_EVENT_KEY
where not exists(Select * from sample_recorder where
sample_recorder.sample_key = S.Sample_key)
Hi
Problems again...
Following a failed set of NBN exports (missing start and end dates) for our NBN Gateway update using the older version, I updated the NBN exporter to the newest version (v6.21) last week and tested it on a small dataset. This appeared to be fine and Dario at NBN was happy with it. But then when I ran the export on one of my actual datasets it ran for about half a day then claimed to have produced a file containing 714,256 records. However there was no text file, only an xml.
I've run the problems revalidation reports and there are no issues showing with our data. We're fully up to date with R6 v6.22.2.274 and dictionary version 0000002M.
Help please as this 'quick update' has now wasted about three weeks of my time once again!
Thanks
Did it produce a log file in the Addins folder? Did it produce a zip file ?
No log file and yes it produced a zip file containing only the xml.
I have spent some time looking at this and have made some revisions in the area where I believe it to be failing. I think it was getting to the point where the temporary table was populated, but then failing before writing the data to the text file. This was a very memory intensive process. I have changed the addin so that the writing of the file is done in blocks. I have been testing by exporting 670,000 records from a 4 million record live database and this has been working, I think with improved performance. The new version (version 6.23) is attached . When completing the final message will show the numbers of records in the temporary table and the number written to the text file. These should be the same. It is important not to tick 'export failing validation ' option as this option only exports the failed records.
The log file is being written to the Reports folder of R6.
Thanks Mike, I will try this out today.
That seems to have created a valid file this time - I've sent it to Dario at the NBN so he can tell me if there are any issues I haven't spotted. Hopefully it will be fine though. Thanks very much Mike!
Going to try this new version myself, I've had a few write failures myself with v6.22. This does look promising.
It worked. Dario raised some weird date issues with my file but they were in R6 and nothing to do with the exporter. Phew!
Ok, the new NBN Exchange v6.23 Addin failed with the (same) following message I had in v6.22
RecorderApp: Export failed Cancel and Try Again - Check path and file name. Make sure you have write permissions on the folder.
Possibly part of the issue is it errors as soon as it tries to add abundance data. I'm now going to rerun it without adding abundance data.
I can confirm I have full permissions on the folder and there is nothing wrong with the file name format. My apologies, I should've reported this a while back but I did have a some workaround SQL.
I reran the AddIn without adding abundance and it worked.
Certainly works with Abundance. The message may be spurious. I will investigate.
Indeed it does export abundance for some of my Surveys Mike, irrespective of the size of the Survey. I'm slipping, I should've also made that clear too! Many thanks.
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