1 Topic by DaveSlade

  • DaveSlade
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  • Registered: 15-05-2006
  • Posts: 332

Topic: User accounts query

My colleague is about to move on to pastures new and has changed the email address that is linked to her account on SEWBReCORD, and now gets no results when looking at the 'Explore -> My Records' report. I presume that this is because the report looks at email addresses, but can that be altered or is it something she will have to live with?

Dave Slade
Senior IT & Records Officer,
15 Talbot Road, Talbot Green, Pontyclun, CF72 8AD
www.sewbrec.org.uk, www.sewbrecord.org.uk

2 Reply by johnvanbreda

  • johnvanbreda
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  • Registered: 27-04-2006
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Re: User accounts query

Hi Dave
The user account should have kept the records. Can you email me the 2 email addresses please and I'll see if I can spot what happened.
Regards
John

John van Breda
Biodiverse IT

johnvanbreda's Website

3 Reply by DaveSlade

  • DaveSlade
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  • Registered: 15-05-2006
  • Posts: 332

Re: User accounts query

Thanks John, I've emailed the details to you. The records entered before the change are still in the system, they just don't appear when she looks at her 'My Records' report.

Dave Slade
Senior IT & Records Officer,
15 Talbot Road, Talbot Green, Pontyclun, CF72 8AD
www.sewbrec.org.uk, www.sewbrecord.org.uk