Topic: Fresh Install of Indicia Warehouse - "Unable to Complete Request"
Hi All,
I've got a very perplexing error that I can't work out the solution to...
I had managed to install the Indicia warehouse on my web server but, for various reasons, I needed to remove it and do a clean install. So I deleted the indicia directory and all its contents and re-uploaded the source files.
Now, when I try to start the configuration process by navigating to mydomain/indicia/ the screen simply says "Unable to Complete Request".
When I check the application/logs file, it contains an error
error: Uncaught ErrorException: mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock'
This seems odd as a) all the other MySQL-driven applications running on the same server have not failed, so the MySQL service is clearly running, b) this has only started happening after I removed the previous installation and replaced it with a clean install and c) Why would the application be trying to establish a MySQL connection before it can display the configuration pages?
I'm totally scratching my head! Can anyone help me solve this error and achieve a clean installation?