1 Topic by stuart_k

  • stuart_k
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Topic: "Invaild Class String" Error on Network Install

Hi

I am trying to install Recorder 6 Network (Server side application) on a new server (Windows Server 2008, SQL 2008). I have created a named instance and restored the data from our current Recorder 6 server (on SQL Express 2005) to this new instance in SQL Management console. (Our networks people suggested that this should be OK).

When I then try and run the Recorder 6 Server Setup it errors on the screen where I choose my SQL instance and click OK with the following message:

"Invaild Class String".

It then uninstalls the partially installed components and returns you to where you started.

Any ideas where I should be looking for the issue to resolve here?

Many thanks

Stuart

2 Reply by MikeWeideli

  • MikeWeideli
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Re: "Invaild Class String" Error on Network Install

I am not totally sure about this and will get you more help. Which install are you using - is it 6.17 ?  Also am I right in thinking that the install is not on the same server as running SQl Server 2005 ?

I don't think it is anything to do with the problem, but  transferring the data in before you run set up is not going to work as the install will replace the data with a blank database.

Mike Weideli

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3 Reply by stuart_k

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Re: "Invaild Class String" Error on Network Install

Thanks Mike

I am using the current network.zip installation downloaded from the www.recorder6.info.

This is on an entirely new server.

I did initially try to install without restoring the database to the instance first and had the same error.

I could try and install using option 2 to create the a blank Recorder 6 database on the instance and then replace it with backups but I thought it would be cleaner to use option 3.

Thanks

Stuart

4 Reply by MikeWeideli

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Re: "Invaild Class String" Error on Network Install

If its works you will be better off you do a new install, then just restore the database from the other machine. This is the approach we would normally use.

Mike Weideli

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5 Reply by stuart_k

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Re: "Invaild Class String" Error on Network Install

Unfortunately this method did not work either but had a different error path:

After selecting Method 2 for installation, typing the correct site ID and check code and typing in the empty instance name I immediately got the error attached followed by the following detail:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    SetupApp.exe
  Application Version:    6.14.4.212
  Application Timestamp:    2a425e19
  Fault Module Name:    SetupApp.exe
  Fault Module Version:    6.14.4.212
  Fault Module Timestamp:    2a425e19
  Exception Code:    c0000005
  Exception Offset:    0012f4d5
  OS Version:    6.1.7601.2.1.0.272.7
  Locale ID:    2057
  Additional Information 1:    8e8f
  Additional Information 2:    8e8faf9a9f051c7917e90a13646e6c96
  Additional Information 3:    3bd3
  Additional Information 4:    3bd31720f6dcfaade41ad1bc9e185ff7


Thanks

Stuart

6 Reply by stuart_k

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Re: "Invaild Class String" Error on Network Install

Just realised that looking at the documentation within "Network.zip" downloaded from www.recorder6.info that it is version 6.15 - can this be updated to 6.17 so I can give that a try?

Thanks

Stuart

7 Reply by FionaCEDaR

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Re: "Invaild Class String" Error on Network Install

Hi,
we are getting the same problems - have tried on SQL Server 2012 and on SQL Server 2008. We've tried all kinds of options for installation, all failing.

Our network installation files are 6.15.4 - we don't have installation disks for later versions. Is there a download for the most recent installation files?

Many thanks,
Fiona

Fiona McCrory
CEDaR Website Officer
www.nmni.com/cedar

FionaCEDaR's Website

8 Reply by stuart_k

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Re: "Invaild Class String" Error on Network Install

Fiona (and all)

I did eventually manage to find a 6.17 version on our server (I can only think that I must have got this from the download site so it must have changed back to 6.15 on there subsequently.

This version only gives two options to install.  The first one is to create the NBNData database on the instance - I still had the same problem as above on this.

The second option just installs the software and expects an NBNDAta Database to be already in the instance (this I did by restoring a copy of my current database onto the new instance on the new server) - this seemed to work ok.

It would be still be useful to have to the latest version on the download though.

Thanks

Stuart

9 Reply by FionaCEDaR

  • FionaCEDaR
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Re: "Invaild Class String" Error on Network Install

Thanks Stuart, I will do more hunting to see if we can find the 6.17 installation disks.
Fiona

Fiona McCrory
CEDaR Website Officer
www.nmni.com/cedar

FionaCEDaR's Website

10 Reply by MikeWeideli

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Re: "Invaild Class String" Error on Network Install

The latest version of  6.17 is available at www.Recorder6.info/Network.zip

Mike Weideli

MikeWeideli's Website