I notice you are on v6.17 - does the update to R and S require version 6.18? The update worked fine on my v6.18 on Windows 8

The version in the bug report is the version of DictionaryUpgrade.exe not the version of Recorder 6. To run dictionary upgrades 00000015 onwards you need to be running Recorder 6 v6.18 or later. Did you check that the SQL Server service was running? I occasionally find that something switches it off but I have no idea what does that. You can check it via Control Panel – Administrative Tools – Services – SQL Server (SQLEXPRESS), or some variant on that depending on the operating system and version of SQL Server you use. The Status should be ‘Started’.

Sally

Just tried running the upgrade directly on the server running SQLServer (i.e. as a local installation!), firstly it didn't ask me to log on to the SQLServer instance and then it successfully applied the upgrade

Craig

This looks like it is a problem with writing to the windows temporary folder. The zip file is unzipped and written to the folder.  First can you double check that you have got 0000001R.zip and 0000001S.sql in the scripts folder.  Normally admin users will have write permission on the windows temprorary  folder.

To  get the full path of the Temp folder.  Enter CMD in the 'search programs and files box' , and press Enter. In the resulting Command Prompt enter the command ECHO %TEMP%.  (ECHO space %TEMP%).  This displays the full path of the actual Temp folder. It will normally take the form C:\users\username\AppData\Local\Temp, where username is your user account name.  Try to copy a  file into this folder  using the permissions you use when running the upgrade.