1 Topic by Jackie Ullyett

  • Jackie Ullyett
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Topic: Error 32 login problem

Hi All,

I wonder if someone can help please?  I've not had any problems up until now logging into Recorder but last week and today I've had the error message:

date/time         : 2012-12-10, 12:48:36, 720ms
computer name     : W000330
user name         : Jackie Ullyett
registered owner  : Jackie / Microsoft
operating system  : Windows 7 Service Pack 1 build 7601
system language   : English
system up time    : 2 hours 23 minutes
program up time   : 1 second
processors        : 4x Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz
physical memory   : 1866/3326 MB (free/total)
free disk space   : (C:) 158.89 GB
display mode      : 1680x1050, 32 bit
process id        : $9e8
allocated memory  : 25.71 MB
command line      : RecorderApp.exe /853464
executable        : RecorderApp.exe
exec. date/time   : 2012-01-11 17:15
version           : 6.17.1.250
compiled with     : Delphi 7
madExcept version : 3.0n
callstack crc     : $b0b32ed8, $9a112583, $9a112583
exception number  : 1
exception class   : EAPIError
exception message : Error 32: The process cannot access the file because it is being used by another process.

The error comes up before the login screen opens.  Any suggestions how to fix this gratefully received!

Thanks
Jackie

Beds & Luton BRMC

Jackie Ullyett
Data Manager
Beds & Luton BRMC

2 Reply by MikeWeideli

  • MikeWeideli
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  • From: Littlefield Consultancy
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Re: Error 32 login problem

Hi

Not sure about this one. can you tell me a bit about your installation please. Is it a standalone or network version and which version of R6 are you running ?

Mike Weideli

MikeWeideli's Website

3 Reply by Jackie Ullyett

  • Jackie Ullyett
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Re: Error 32 login problem

Hi Mike,

It's a network version, R6 version 6.17.1.250 - Dictionary version 10.  My machine is running windows 7 but the installation is on an XP machine (Windows XP 5.01.2600 service pack 3).  I've not had any problems logging in up until last week - and I don't think we've installed anything new or changed anything!

Thanks,
Jackie

Jackie Ullyett
Data Manager
Beds & Luton BRMC

4 Reply by charliebarnes

  • charliebarnes
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Re: Error 32 login problem

Does the following help

http://www.red-gate.com/supportcenter/c … 0903000377

?

Charlie Barnes
Information Officer
Greater Lincolnshire Nature Partnership

charliebarnes's Website

5 Reply by MikeWeideli

  • MikeWeideli
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Re: Error 32 login problem

The error should create a file which we could usefully use to investigate this problem further. The location/name of the error file should be shown at the end of the text at the top of the  Error window.

Mike Weideli

MikeWeideli's Website

6 Reply by Jackie Ullyett

  • Jackie Ullyett
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Re: Error 32 login problem

Hi Mike - I'll email the file over!

Thanks Charlie - this seems to be for backups rather than logging in?  Did a quick check switching off the 'on access' virus checking but it didn't seem to make any difference.

Jackie Ullyett
Data Manager
Beds & Luton BRMC

7 Reply by MikeWeideli

  • MikeWeideli
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Re: Error 32 login problem

This looks like it is something to do with the Base map file on the Server.  We suspect that there is a file lock on one of the base map files in the server installation directory. Have you any one who could look at this for you or is it something you will need to sort out yourself ?  If so I will see what further information I can provide.

Mike Weideli

MikeWeideli's Website

8 Reply by Jackie Ullyett

  • Jackie Ullyett
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Re: Error 32 login problem

I'll ask our IT manager if he can help - although it'll probably be Friday!  I'll let you know what happens.....

Thanks for your help.

Jackie Ullyett
Data Manager
Beds & Luton BRMC

9 Reply by charliebarnes

  • charliebarnes
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Re: Error 32 login problem

Jackie Ullyett wrote:

Thanks Charlie - this seems to be for backups rather than logging in?

SQL Backup is a program - the error message is being provided by SQL Server itself

Charlie Barnes
Information Officer
Greater Lincolnshire Nature Partnership

charliebarnes's Website

10 Reply by Jackie Ullyett

  • Jackie Ullyett
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Re: Error 32 login problem

Just to let you know the problem has been resolved, apparently it was a permissions issue with my network connection not having a 'trusted' connection to the machine on which the Recorder database sits.  I'm not sure how this changed - possibly an update to the system somewhere!

Anyway, all working now so thanks for your help!

Jackie Ullyett
Data Manager
Beds & Luton BRMC