Re: Windows 7 Import Wizard Crashes on Networked XP Installation
Our new Windows 7 machine is unable to import any data into our networked Recorder 6 which is hosted on an XP machine. Other networked XP machines can import without problems.
There are no other known problems using this Windows 7 machine with the Recorder 6 installation - we just can't import records (from an excel spreadsheet).
The following error report is from attempting to import a single record containing the minimum amount of info. It dies at the "Validating Data" stage of the import.
Can anyone suggest a remedy please...?
date/time : 2010-06-24, 17:38:14, 715ms
computer name : JACKIE-PC
user name : Keith
operating system : Windows NT New build 7600
system language : English
system up time : 3 hours 47 minutes
program up time : 2 minutes 52 seconds
processors : 4x Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz
physical memory : 2048/2048 MB (free/total)
free disk space : (C:) 222.68 GB
display mode : 1680x1050, 32 bit
process id : $16dc
allocated memory : 55.38 MB
command line : RecorderApp.exe /197490
executable : RecorderApp.exe
exec. date/time : 2009-11-23 09:25
version : 6.14.5.218
madExcept version : 2.7h
exception class : EOleException
exception message : Invalid class string.
main thread ($828):
>> internal error in CollectPossibleStackItems:
0041722b ???
>> internal error in GetThreadReport:
0041722b ???
modules:
001d0000 C4DLL.DLL 1.0.0.1 \\Keith-dellv400\brmc\Species\Recorder 6 Server
00240000 MS5User.Dll 5.0.0.4 \\Keith-dellv400\brmc\Species\Recorder 6 Server
00350000 ms5cnv.dll 5.0.0.10 \\Keith-dellv400\brmc\Species\Recorder 6 Server
00400000 RecorderApp.exe 6.14.5.218 \\Keith-dellv400\brmc\Species\Recorder 6 Server
03ed0000 GOTOGR~1.OCX 2.0.0.16 \\Keith-dellv400\brmc\Species\RECORD~2\Addins
042b0000 TdmIconOverlay.dll 3.3.0.396 C:\Program Files\Wave Systems Corp\Trusted Drive Manager
04ab0000 oledb32.dll 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
04b90000 comsvcs.dll 2001.12.8530.16385 C:\Windows\system32
05600000 GoToKey.ocx 6.0.1.8 \\Keith-dellv400\brmc\Species\RECORD~2\Addins
05820000 SHOWUN~1.OCX 6.0.0.11 \\Keith-dellv400\brmc\Species\RECORD~2\Addins
06ea0000 STDVAL~1.DLL 6.14.3.208 \\Keith-dellv400\brmc\Species\RECORD~2\Addins
0f9a0000 VBAJET32.DLL 6.0.1.9431 C:\Windows\system32
0f9c0000 expsrv.dll 6.0.72.9589 C:\Windows\system32
10000000 MS5.Dll 5.0.0.12 \\Keith-dellv400\brmc\Species\Recorder 6 Server
66e10000 mswstr10.dll 4.0.9756.0 C:\Windows\system32
66eb0000 SearchFolder.dll 6.1.7600.16385 C:\Windows\system32
66f50000 msjtes40.dll 4.0.9756.0 C:\Windows\system32
66fa0000 msjet40.dll 4.0.9756.0 C:\Windows\system32
67130000 msjetoledb40.dll 4.0.9756.0 C:\Windows\system32
671e0000 msadox.dll 6.1.7600.16385 C:\Program Files\Common Files\System\ado
67240000 msadce.dll 6.1.7600.16385 C:\Program Files\Common Files\System\msadc
68280000 ieframe.DLL 8.0.7600.16588 C:\Windows\system32
68d00000 ieproxy.dll 8.0.7600.16588 C:\Program Files\Internet Explorer
69080000 msadrh15.dll 6.1.7600.16385 C:\Program Files\Common Files\System\ado
690a0000 StructuredQuery.dll 7.0.7600.16385 C:\Windows\System32
69100000 sqloledb.dll 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
69200000 msjter40.dll 4.0.9756.0 C:\Windows\system32
69a30000 thumbcache.dll 6.1.7600.16385 C:\Windows\system32
69b10000 msxml4.dll 4.20.9876.0 c:\Windows\system32
69c70000 msado15.dll 6.1.7600.16385 C:\Program Files\Common Files\System\ado
69d70000 odbcint.dll 6.1.7600.16385 C:\Windows\system32
69db0000 HHCtrl.ocx 6.1.7600.16385 C:\Windows\system32
69e40000 odbc32.dll 6.1.7600.16385 C:\Windows\system32
6c450000 DBNETLIB.DLL 6.1.7600.16385 C:\Windows\system32
6c480000 OLEDB32R.DLL 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
6d720000 actxprxy.dll 6.1.7600.16385 C:\Windows\system32
6de60000 NetworkExplorer.dll 6.1.7600.16385 C:\Windows\system32
6ef80000 sfc_os.DLL 6.1.7600.16385 C:\Windows\system32
6ef90000 SFC.DLL 6.1.7600.16385 C:\Windows\system32
6f2c0000 MSDATL3.dll 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
6ff20000 ntdsapi.dll 6.1.7600.16385 C:\Windows\system32
70270000 ATL80.DLL 8.0.50727.4053 C:\Windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1
70290000 MSVCR80.dll 8.0.50727.4927 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5
70330000 MSVCP80.dll 8.0.50727.4927 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5
70710000 msi.dll 5.0.7600.16385 C:\Windows\system32
70e60000 winspool.drv 6.1.7600.16385 C:\Windows\system32
70ed0000 msiltcfg.dll 5.0.7600.16385 C:\Windows\system32
70ee0000 security.dll 6.1.7600.16385 C:\Windows\system32
70f30000 cscapi.dll 6.1.7600.16385 C:\Windows\system32
70f40000 netbios.dll 6.1.7600.16385 C:\Windows\system32
71720000 SHFolder.dll 6.1.7600.16385 C:\Windows\system32
71730000 rasadhlp.dll 6.1.7600.16385 C:\Windows\system32
71760000 tiptsf.dll 6.1.7600.16385 C:\Program Files\Common Files\microsoft shared\ink
72240000 ntshrui.dll 6.1.7600.16385 C:\Windows\system32
722b0000 cscui.dll 6.1.7600.16385 C:\Windows\System32
72620000 cscobj.dll 6.1.7600.16385 C:\Windows\System32
72880000 OLEACC.dll 7.0.0.0 C:\Windows\system32
728e0000 RICHED20.dll 5.31.23.1229 C:\Windows\system32
729f0000 SHDOCVW.dll 6.1.7600.16385 C:\Windows\system32
72a20000 EhStorShell.dll 6.1.7600.16385 C:\Windows\system32
72e10000 MSJINT40.DLL 4.0.9756.0 C:\Windows\system32
72e20000 CSCDLL.dll 6.1.7600.16385 C:\Windows\System32
72e90000 LMIRfsClientNP.dll 2.1.3.0 C:\Windows\system32
73050000 davclnt.dll 6.1.7600.16385 C:\Windows\System32
73070000 SQLOLEDB.RLL 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
73080000 olepro32.dll 6.1.7600.16385 C:\Windows\system32
73150000 fwpuclnt.dll 6.1.7600.16385 C:\Windows\System32
73270000 IPHLPAPI.DLL 6.1.7600.16385 C:\Windows\system32
732b0000 ntlanman.dll 6.1.7600.16385 C:\Windows\System32
732d0000 MSDART.DLL 6.1.7600.16385 C:\Windows\system32
732f0000 DAVHLPR.dll 6.1.7600.16385 C:\Windows\System32
73320000 WINNSI.DLL 6.1.7600.16385 C:\Windows\system32
73350000 drprov.dll 6.1.7600.16385 C:\Windows\System32
73360000 msadcer.dll 6.1.7600.16385 C:\Program Files\Common Files\System\msadc
73380000 mpr.dll 6.1.7600.16385 C:\Windows\system32
73540000 slc.dll 6.1.7600.16385 C:\Windows\system32
73690000 winmm.dll 6.1.7600.16385 C:\Windows\system32
73810000 WindowsCodecs.dll 6.1.7600.16385 C:\Windows\system32
73910000 ntmarta.dll 6.1.7600.16385 C:\Windows\system32
73980000 dwmapi.dll 6.1.7600.16385 C:\Windows\system32
73ad0000 gdiplus.dll 6.1.7600.16385 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca
73c60000 uxtheme.dll 6.1.7600.16385 C:\Windows\system32
73cf0000 RICHED32.DLL 6.1.7600.16385 C:\Windows\system32
73d10000 PROPSYS.dll 7.0.7600.16385 C:\Windows\system32
73f00000 Comctl32.dll 6.10.7600.16385 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc
74470000 version.dll 6.1.7600.16385 C:\Windows\system32
74500000 wshtcpip.dll 6.1.7600.16385 C:\Windows\System32
74680000 credssp.dll 6.1.7600.16385 C:\Windows\system32
746d0000 bcryptprimitives.dll 6.1.7600.16385 C:\Windows\system32
74710000 ATL.DLL 3.5.2284.0 C:\Windows\system32
747b0000 wkscli.dll 6.1.7600.16385 C:\Windows\system32
747c0000 netutils.dll 6.1.7600.16385 C:\Windows\system32
747d0000 NETAPI32.dll 6.1.7600.16385 C:\Windows\system32
747f0000 wsock32.dll 6.1.7600.16385 C:\Windows\system32
74890000 USERENV.dll 6.1.7600.16385 C:\Windows\System32
748b0000 rsaenh.dll 6.1.7600.16385 C:\Windows\system32
74920000 schannel.DLL 6.1.7600.16385 C:\Windows\system32
74990000 DNSAPI.dll 6.1.7600.16385 C:\Windows\system32
74a70000 msv1_0.DLL 6.1.7600.16420 C:\Windows\system32
74ac0000 wship6.dll 6.1.7600.16385 C:\Windows\System32
74ad0000 mswsock.dll 6.1.7600.16385 C:\Windows\system32
74b10000 CRYPTSP.dll 6.1.7600.16385 C:\Windows\system32
74c20000 WINSTA.dll 6.1.7600.16385 C:\Windows\System32
74c50000 bcrypt.dll 6.1.7600.16385 C:\Windows\system32
74c80000 ncrypt.dll 6.1.7600.16385 C:\Windows\system32
74d50000 cryptdll.dll 6.1.7600.16385 C:\Windows\system32
74f10000 srvcli.dll 6.1.7600.16385 C:\Windows\system32
74f80000 SECUR32.DLL 6.1.7600.16385 C:\Windows\system32
74fa0000 SSPICLI.DLL 6.1.7600.16385 C:\Windows\system32
74fc0000 CRYPTBASE.dll 6.1.7600.16385 C:\Windows\system32
74fd0000 SXS.DLL 6.1.7600.16385 C:\Windows\system32
75030000 apphelp.dll 6.1.7600.16385 C:\Windows\system32
75080000 RpcRtRemote.dll 6.1.7600.16385 C:\Windows\system32
75090000 profapi.dll 6.1.7600.16385 C:\Windows\system32
75100000 MSASN1.dll 6.1.7600.16415 C:\Windows\system32
75140000 CRYPT32.dll 6.1.7600.16385 C:\Windows\system32
75260000 KERNELBASE.dll 6.1.7600.16385 C:\Windows\system32
752b0000 CFGMGR32.dll 6.1.7600.16385 C:\Windows\system32
752e0000 comctl32.dll 5.82.7600.16385 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5
75370000 DEVOBJ.dll 6.1.7600.16385 C:\Windows\system32
75390000 USP10.dll 1.626.7600.16385 C:\Windows\system32
75430000 kernel32.dll 6.1.7600.16385 C:\Windows\system32
75510000 advapi32.dll 6.1.7600.16385 C:\Windows\system32
755b0000 RPCRT4.dll 6.1.7600.16385 C:\Windows\system32
75660000 WS2_32.dll 6.1.7600.16385 C:\Windows\system32
756a0000 GDI32.dll 6.1.7600.16385 C:\Windows\system32
756f0000 LPK.dll 6.1.7600.16385 C:\Windows\system32
75700000 comdlg32.dll 6.1.7600.16385 C:\Windows\system32
75790000 CLBCatQ.DLL 2001.12.8530.16385 C:\Windows\system32
75820000 WLDAP32.dll 6.1.7600.16385 C:\Windows\system32
75970000 IMM32.DLL 6.1.7600.16385 C:\Windows\system32
759c0000 user32.dll 6.1.7600.16385 C:\Windows\system32
75bd0000 SETUPAPI.dll 6.1.7600.16385 C:\Windows\system32
75d70000 msvcrt.dll 7.0.7600.16385 C:\Windows\system32
75e20000 MSCTF.dll 6.1.7600.16385 C:\Windows\system32
75ef0000 oleaut32.dll 6.1.7600.16385 C:\Windows\system32
75f80000 iertutil.dll 8.0.7600.16385 C:\Windows\system32
76180000 NSI.dll 6.1.7600.16385 C:\Windows\system32
76190000 ole32.dll 6.1.7600.16385 C:\Windows\system32
762f0000 shell32.dll 6.1.7600.16532 C:\Windows\system32
76f40000 ntdll.dll 6.1.7600.16559 C:\Windows\SYSTEM32
77080000 sechost.dll 6.1.7600.16385 C:\Windows\SYSTEM32
77100000 PSAPI.DLL 6.1.7600.16385 C:\Windows\system32
77110000 SHLWAPI.dll 6.1.7600.16385 C:\Windows\system32
Thanks, Keith