1 Reply by SteveGoddard

  • SteveGoddard
  • SteveGoddard
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  • From: Brecon
  • Registered: 31-01-2012
  • Posts: 39

Re: Users unable to use Add-in

Hi All,
We have just moved Recorder over to a new server. All gone very smoothly with one exception:

Add-ins were all coppied accross and can be accessed by 'System Admin' users in R6 as normal.
However, users with 'Full Edit' rights cannot load the add-ins. They get an error as recorder starts.

Anyone any ideas?

Thanks,
Steve

=====================================================
Steve Goddard - IT Officer
Biodiversity Information Service for Powys & Brecon Beacons National Park
T: 01874 610881 - E: steve[at]b-i-s.org - W: www.b-i-s.org

SteveGoddard's Website

2 Reply by SteveGoddard

  • SteveGoddard
  • SteveGoddard
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  • From: Brecon
  • Registered: 31-01-2012
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Re: Users unable to use Add-in

Just to add:

The exact error message is:

The following addins could not be loaded for the specified reasons:
GoToGridControl.Go to spatial ref on map: unknown username or bad password
(Same error for 3 other addins)

[img]http://www.b-i-s.org/tmp/r6_error.gif[/img]

Steve

=====================================================
Steve Goddard - IT Officer
Biodiversity Information Service for Powys & Brecon Beacons National Park
T: 01874 610881 - E: steve[at]b-i-s.org - W: www.b-i-s.org

SteveGoddard's Website

3 Reply by charliebarnes

  • charliebarnes
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  • From: Greater Lincolnshire
  • Registered: 07-09-2008
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Re: Users unable to use Add-in

Does the following help: http://forums.nbn.org.uk/viewtopic.php?id=2308 ?

Charlie Barnes
Information Officer
Greater Lincolnshire Nature Partnership

charliebarnes's Website

4 Reply by charliebarnes

  • charliebarnes
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  • From: Greater Lincolnshire
  • Registered: 07-09-2008
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Re: Users unable to use Add-in

(There's a copy of the system checking in the file uploads - but suspect John may have a more up-to-date version?)

Charlie Barnes
Information Officer
Greater Lincolnshire Nature Partnership

charliebarnes's Website

5 Reply by SteveGoddard

  • SteveGoddard
  • SteveGoddard
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  • From: Brecon
  • Registered: 31-01-2012
  • Posts: 39

Re: Users unable to use Add-in

Thanks Charlie - that helped alot. Still not sure what the issue was but it wasn't user permissions as I though.
A reinstall of the addins on each PC did the job - all fine now!

Thanks again,
Steve

=====================================================
Steve Goddard - IT Officer
Biodiversity Information Service for Powys & Brecon Beacons National Park
T: 01874 610881 - E: steve[at]b-i-s.org - W: www.b-i-s.org

SteveGoddard's Website