Thought I should update on this...

I have added full control permissions for my user account to the Base Maps and Map Files folders within C:\Program Files (x86)\Recorder 6 Workstation. Recorder 6 now works for me but not for my colleague on her PC where these permissions haven't been set.

How can we get round this issue without having to add these permissions?
Thanks,
F

Hi John,
Thanks for your reply.

I moved Base Maps to C:\ProgramData\Recorder 6 Workstation\ , made the registry change and removed my user profile's permissions on C:\Program Files (x86)\Recorder 6 Workstation\
- Recorder 6 still won't work.

I then also tried moving Map Files  to C:\ProgramData\Recorder 6 Workstation\, made the appropriate registry change and Recorder 6 still won't work.

I checked the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Dorset Software\Recorder 6\Local Data Path setting and it was C:\Program Files (x86)\Recorder 6 Workstation\

I changed this to C:\ProgramData\Recorder 6 Workstation\ and Recorder 6 still won't work.

Stuck now!! Any clue as to what is happening?

Ta, F

Hi John,

I've just tried this upgrade directly on a Windows Server 2003 (not via a workstation) with SQL Server 2005 and on invoking Recorder 6 on the server (and an XP workstation) I get the Exception Error "Error 5: Access is denied." as well - I've managed to restore back to v6.16 and it invokes fine.

Fiona,
Please can you confirm - when you run Recorder, does the Recorder.exe file sit on a network drive as in the standard setup, or have you done something to move it locally into C:\Program Files (x86)\Recorder 6 Workstation\?

Sorry, think I made a mistake in my post. The folder under ProgramData should be called Recorder 6, not Recorder 6 Workstation. Please can you correct it, and put the Map Files Path and Base Maps path in there, delete the relevant 2 registry settings so Recorder can redetect them and try again? The error you got about the Base Map Path being missing or incorrect implies that the registry setting did not point to a valid folder.

What I don't understand is you say that your colleague can't run Recorder now unless permissions are added to these 2 folders under the Program Files directory. But even Recorder 6.16 could not have created any maps without permissions to write to at least the Map Files directory. Are you saying that mapping was working in 6.16 with the map files directory set to Program Files without write permissions explicitly set?

Hi

Also having problems with a networked workstation install of v6.17 which sounds similar to this getting an error message of:

Will try the above suggestion and keep an eye on this thread.

Hi John,
Recorder.exe is sitting on the network drive as per the standard setup.

I have got myself a bit mixed up - my colleagues setup when running 6.16 required her to be made a local admin on her machine to allow her to create maps. However on running the upgrade this seemed to be broken and she got the same access denied error. Having run Recorder once as administrator her set up is now working.

On my setup, we have moved the Base Maps and Map Files to the ProgramData\Recorder 6, modified the two registry keys (as deleting them didn't work) and this hasn't fixed it.

I got our ICT dept in at this stage and we exported the modified Recorder 6 settings branch while logged on as domain admin, then logged on using my own user account, double clicked the file to import the settings, ran Recorder 6, got an OLE registry error, then ran it as admin, got the files in the wrong place error (as expected), then re-ran Recorder as a normal user and it worked. Bit of a hack really but it's working now and has worked on another user's machine after importing the registry file.

I will now see if we can roll this out to my colleague who has had local admin rights to get round the issues.

Hope this helps others. Thanks John :-)

Fiona

Ok... seeing as the thread suggests that Base Map files may be set Read-Only I removed this flag, although none of the files looked as thought they were flagged as such. I then retried the v6.17 upgrade and I'm delighted to report the upgrade seems to have worked. I am now attempting to delete a survey... fingers-crossed!!

Hi John,

Indeed... I've had issues in the past with both the Add-In and the Batch Update. One day they'll work fine, then for no apparent reason they take forever to delete a survey that would normally take a minute or two. Then, yes you've guessed it, without any interference(!) from me all returns to normal and they both work great!

Thanks for the pointers re the v6.17 upgrade and the Base Maps folder, that's now sorted but being able to delete surveys is critical to the success of the NMRS so I'm not out of the sticky stuff just yet! ;-)

Hi Les
It sounds like an existing problem cropping up then rather than a new one. One thing you could try if possible - restart your SQL Server before running the survey deletion. If you need help doing this just let me know.
Best wishes