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Topic: Unhandled error while clicking 'Map Options'

Hi everyone,

first time poster so hopefully someone can help!

We're running Recorder 6 (on both W10 and W7 machines) and when clicking 'Map > Map options' we're getting an unhandled error message popping up. There's lots in PC information in the error report, but in terms of the exception details they are;

Exception number: 2
Exception class: EVariantTypeCastError
Exception message: Could not convert variant of type (Null) into type (string).

I'm not the end user of R6, so I don't know what's going on.... It's version 6.28.0.287 and dictionary version 0000004E. It's running with the SQL DB on a SQL 2012 server on Server 2012 R2 and has been fine. The share with the workstation files are on a separate 2012 R2 server. We've not had any issues like this for, well, since I can remember. It's always run fine. Not sure if a Windows update may have caused the issue, or if there's something else?

Any help is greatly appreciated!

thanks!

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Re: Unhandled error while clicking 'Map Options'

Hi

I do need the full error report to progress this. It will tell me exactly which bit of code it was trying to run when the error occurred.

Mike Weideli
R6 Consortium

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Re: Unhandled error while clicking 'Map Options'

MikeWeideli wrote:

Hi

I do need the full error report to progress this. It will tell me exactly which bit of code it was trying to run when the error occurred.

Hi Mike,

I'll email you directly the error report.

Thanks