Connection very erractic, not currently working, although it was earlier today.

Christine

Connection restored and the interactive maps are working too.

Christine

Appears to be down this morning?

Once again, the site is tediously slow to the point of being unusable, and the maps are not loading at all.

Less than 3 years ago G5 was going to be the solution to all the problems of G4.  It has scarcely worked adequately for any complete week in that time, and now we are threatened with the absurd ALS to solve all the problems of G5.

Ain't technology just wonderful?

M.

Down again.  On my first few attempts, the site failed to load 'data.nbn.org.uk’s DNS address could not be found'.

Then a few minutes later I get the taxon search page, but the maps don't load.

I know NBN is not developing G5, but we are not asking for 'development'.  What we (the folk who supply G5 with its raw material) want is a site that actually works at least a majority of the time.  Is that really too much to ask?

I note there is not a single response from any NBN staff in this thread (10 posts in nearly 2 months). Does no-one in NBN care?

M.

Can't get a connection to the Gateway site at all.
This is bad enough but to compound the problems the pages on the OHBR website which use Easy Maps are not loading either!
It is hardly good PR for NBN for cerain sections of our website to carry a health warning stating that certain pages won't work when the NBN Gateway is not functioning. I know there are problems with the servers which are uneconomical to fix, but the current situation is completely farcical if the replacement (Atlas project) is not going to be functional for another 6 months.

Christine

Murdo, Christine et al.  Please be assured that the NBN Secretariat do care, and we share your frustrations with the amount of downtime the NBN Gateway suffers which is one of the many reasons why we are moving away from the NBN Gateway to a new, and more stable platform.  As you know, the NBN Secretariat does not mange, or have any control over the NBN Gateway, however we are working very hard to ensure that the NBN Atlas is a suitable replacement for the NBN Gateway 5.

Thank you for your continued patience while we are developing the NBN Atlas.

Thank you Rachel.
We are aware of all the problems and NBN's commitment to resolve the situation by replacing Gateway 5 with ALS. I highlighted the problems associated with the use of Easy Maps to draw your attention to the fact that when the Gateway is not working the implications for some of us are wider than an inability to access data the directly from the Gateway website. For those of us who use Easy Maps the non-functionality of parts of our websites is causing embarrassment (i.e. in our an explanation to our grant providers as to why we are not fulfilling part of our obligations) and consequentially the necessity to rewrite the computer code on parts of the website to try and resolve the issues.
I hope that the ALS equivalent of Easy Maps is not going to involve us in further major coding rewrites and that the developers are aware how widely links to NBN maps are used.

Christine