Topic: Error importing file during testing after server migration
Hi all,
We have a networked copy of R6 and IT have been migrating lots of info to a new server, including our Recorder 6 data. They have gone through each of our machines to do magical IT stuff and after each one I have done a little testing of some basic tasks to check whether all is ok. This was going fine until we got to the last computer, a laptop, which would not allow me to import files. I should note here that it is possible that this machine has never been used to import files so this could be unrelated to the migration work. Error message below:
date/time : 2016-04-06, 16:01:33, 603ms
computer name : IT REQUEST THAT I DON'T POST THIS SORRY
user name : IT REQUEST THAT I DON'T POST THIS SORRY
registered owner : Herefordshire User / Herefordshire Council
operating system : Windows 7 Service Pack 1 build 7601
system language : English
system up time : 1 hour 13 minutes
program up time : 5 minutes 54 seconds
processors : 4x Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
physical memory : 1776/3496 MB (free/total)
free disk space : (C:) 77.43 GB
display mode : 1920x1080, 32 bit
process id : $1ae0
allocated memory : 54.60 MB
command line : RecorderApp.exe /67396
executable : RecorderApp.exe
exec. date/time : 2014-03-24 11:48
version : 6.22.2.274
compiled with : Delphi 7
madExcept version : 3.0n
callstack crc : $3a47f1d7, $6a3a42b9, $6a3a42b9
exception number : 1
exception class : EOleException
exception message : Class not registered.
main thread ($12e0):
009e104d RecorderApp.exe Import 384 +7 TfraImport.DoComValidation
009e0e2a RecorderApp.exe Import 339 +6 TfraImport.PrepareDatabaseComparison
009e06b4 RecorderApp.exe Import 159 +21 TfraImport.Execute
009f10e8 RecorderApp.exe ImportWizard 341 +69 TfrmImportWizard.ChangePage
009f0ade RecorderApp.exe ImportWizard 194 +22 TfrmImportWizard.btnNextClick
004dd2c8 RecorderApp.exe Controls TControl.Click
004d23d0 RecorderApp.exe StdCtrls TButton.Click
00499075 RecorderApp.exe Buttons TBitBtn.Click
004d24c4 RecorderApp.exe StdCtrls TButton.CNCommand
004dd130 RecorderApp.exe Controls TControl.WndProc
004e018f RecorderApp.exe Controls TWinControl.WndProc
004d2294 RecorderApp.exe StdCtrls TButtonControl.WndProc
00751bc9 RecorderApp.exe XPMenu 2928 +10 TControlSubClass.ControlSubClass
776055e7 ntdll.dll RtlAnsiStringToUnicodeString
004dcf00 RecorderApp.exe Controls TControl.Perform
004e02c7 RecorderApp.exe Controls DoControlMsg
004e091f RecorderApp.exe Controls TWinControl.WMCommand
004dd130 RecorderApp.exe Controls TControl.WndProc
004e018f RecorderApp.exe Controls TWinControl.WndProc
004dfe0c RecorderApp.exe Controls TWinControl.MainWndProc
00430c3c RecorderApp.exe Classes StdWndProc
76bf558d user32.dll SendMessageW
76c12c01 user32.dll CallWindowProcA
004e0273 RecorderApp.exe Controls TWinControl.DefaultHandler
004dd6d0 RecorderApp.exe Controls TControl.WMLButtonUp
004dd130 RecorderApp.exe Controls TControl.WndProc
004e018f RecorderApp.exe Controls TWinControl.WndProc
004d2294 RecorderApp.exe StdCtrls TButtonControl.WndProc
00751bc9 RecorderApp.exe XPMenu 2928 +10 TControlSubClass.ControlSubClass
0042fc2d RecorderApp.exe Classes TComponent.UpdateAction
004fb1ee RecorderApp.exe Forms ProcessUpdate
004dd130 RecorderApp.exe Controls TControl.WndProc
004dfe0c RecorderApp.exe Controls TWinControl.MainWndProc
00430c3c RecorderApp.exe Classes StdWndProc
775f6b2b ntdll.dll KiUserCallbackDispatcher
004fe2fb RecorderApp.exe Forms TApplication.ProcessMessage
004fe332 RecorderApp.exe Forms TApplication.HandleMessage
004fe562 RecorderApp.exe Forms TApplication.Run
00a95918 RecorderApp.exe RecorderApp 414 +79 initialization
76b4ef1a kernel32.dll BaseThreadInitThunk
thread $c60:
775f656a ntdll.dll NtWaitForMultipleObjects
75796a88 KERNELBASE.dll WaitForMultipleObjectsEx
76b4bf21 kernel32.dll WaitForMultipleObjectsEx
76bf6303 user32.dll MsgWaitForMultipleObjectsEx
76bf37fa user32.dll MsgWaitForMultipleObjects
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by main thread ($12e0) at:
76b4de8d kernel32.dll CreateThread
thread $1390:
775f656a ntdll.dll NtWaitForMultipleObjects
76b4ef1a kernel32.dll BaseThreadInitThunk
thread $1680:
775f656a ntdll.dll NtWaitForMultipleObjects
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by main thread ($12e0) at:
76b4de8d kernel32.dll CreateThread
thread $1c80:
775f658a ntdll.dll NtWaitForSingleObject
75791796 KERNELBASE.dll WaitForSingleObjectEx
76b4c4ce kernel32.dll WaitForSingleObjectEx
76b4c47d kernel32.dll WaitForSingleObject
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by main thread ($12e0) at:
76b4de8d kernel32.dll CreateThread
thread $b44:
775f659a ntdll.dll NtWaitForWorkViaWorkerFactory
76b4ef1a kernel32.dll BaseThreadInitThunk
thread $103c:
775f659a ntdll.dll NtWaitForWorkViaWorkerFactory
76b4ef1a kernel32.dll BaseThreadInitThunk
thread $8ec:
775f533a ntdll.dll NtDelayExecution
75791870 KERNELBASE.dll SleepEx
75791813 KERNELBASE.dll Sleep
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by thread $103c at:
76b4de8d kernel32.dll CreateThread
thread $1e10: <priority:1>
775f658a ntdll.dll NtWaitForSingleObject
75791796 KERNELBASE.dll WaitForSingleObjectEx
76b4c4ce kernel32.dll WaitForSingleObjectEx
76b4c47d kernel32.dll WaitForSingleObject
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by main thread ($12e0) at:
76b4de8d kernel32.dll CreateThread
thread $d64: <priority:1>
775f658a ntdll.dll NtWaitForSingleObject
75791796 KERNELBASE.dll WaitForSingleObjectEx
76b4c4ce kernel32.dll WaitForSingleObjectEx
76b4c47d kernel32.dll WaitForSingleObject
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by main thread ($12e0) at:
76b4de8d kernel32.dll CreateThread
thread $b14: <priority:1>
775f658a ntdll.dll NtWaitForSingleObject
75791796 KERNELBASE.dll WaitForSingleObjectEx
76b4c4ce kernel32.dll WaitForSingleObjectEx
76b4c47d kernel32.dll WaitForSingleObject
00476bed RecorderApp.exe madExcept CallThreadProcSafe
00476c57 RecorderApp.exe madExcept ThreadExceptFrame
76b4ef1a kernel32.dll BaseThreadInitThunk
>> created by main thread ($12e0) at:
76b4de8d kernel32.dll CreateThread
thread $1738:
775f659a ntdll.dll NtWaitForWorkViaWorkerFactory
76b4ef1a kernel32.dll BaseThreadInitThunk
modules:
00160000 MS5User.Dll 5.0.0.4 \\herefordshire.gov.uk\apps\Recorder
00310000 C4DLL.DLL 1.0.0.1 \\herefordshire.gov.uk\apps\Recorder
003b0000 ms5cnv.dll 5.0.0.10 \\herefordshire.gov.uk\apps\Recorder
00400000 RecorderApp.exe 6.22.2.274 \\herefordshire.gov.uk\apps\Recorder
053b0000 GoToGridControl.ocx 2.0.0.16 \\herefordshire.gov.uk\apps\Recorder\Addins
07620000 GoToKey.ocx 6.0.1.10 \\herefordshire.gov.uk\apps\Recorder\Addins
07840000 ShowUnchecked.ocx 6.0.0.13 \\herefordshire.gov.uk\apps\Recorder\Addins
07a50000 StdValLib.dll 6.15.1.230 \\herefordshire.gov.uk\apps\Recorder\Addins
0f9a0000 VBAJET32.DLL 6.0.1.9431 C:\WINDOWS\system32
0f9c0000 expsrv.dll 6.0.72.9589 C:\WINDOWS\system32
10000000 MS5.Dll 5.0.0.12 \\herefordshire.gov.uk\apps\Recorder
52b80000 WMVCore.DLL 12.0.7601.17514 C:\WINDOWS\system32
532e0000 wpdshext.dll 6.1.7601.18738 C:\WINDOWS\system32
535d0000 msjet40.dll 4.0.9756.0 C:\Windows\system32
57c30000 SearchFolder.dll 6.1.7601.17514 C:\WINDOWS\system32
57fe0000 mswstr10.dll 4.0.9756.0 C:\Windows\system32
58080000 msadce.dll 6.1.7601.17514 C:\Program Files\Common Files\System\msadc
58110000 comsvcs.dll 2001.12.8531.19062 C:\WINDOWS\system32
58250000 msjtes40.dll 4.0.9756.0 C:\Windows\system32
582a0000 sqloledb.dll 6.1.7601.17514 C:\Program Files\Common Files\System\Ole DB
59d70000 msadox.dll 6.1.7601.17857 C:\Program Files\Common Files\System\ado
59dd0000 msado15.dll 6.1.7601.17857 C:\Program Files\Common Files\System\ado
5d5f0000 ieproxy.dll 11.0.9600.18231 C:\Program Files\Internet Explorer
5d7e0000 thumbcache.dll 6.1.7601.17514 C:\Windows\system32
5d800000 msjetoledb40.dll 4.0.9756.0 C:\Windows\system32
5d860000 oledb32.dll 6.1.7601.17514 C:\Program Files\Common Files\System\Ole DB
5d980000 StructuredQuery.dll 7.0.7601.17514 C:\WINDOWS\System32
5d9f0000 EhStorAPI.dll 6.1.7601.17514 C:\WINDOWS\system32
5da70000 WMASF.DLL 12.0.7600.16385 C:\WINDOWS\system32
5dab0000 HHCtrl.ocx 6.1.7600.16385 C:\WINDOWS\system32
5de10000 audiodev.dll 6.1.7601.17514 C:\WINDOWS\system32
5de50000 DBNETLIB.DLL 6.1.7600.16385 C:\WINDOWS\system32
5e110000 odbc32.dll 6.1.7601.17514 C:\WINDOWS\system32
61d40000 msadcer.dll 6.1.7600.16385 C:\Program Files\Common Files\System\msadc
61d50000 odbcint.dll 6.1.7600.16385 C:\WINDOWS\system32
63e40000 MSDATL3.dll 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
63e60000 OLEDB32R.DLL 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
63e80000 MSDART.DLL 6.1.7600.16385 C:\WINDOWS\system32
64480000 RICHED20.dll 5.31.23.1230 C:\WINDOWS\system32
64580000 ieframe.DLL 11.0.9600.18231 C:\WINDOWS\system32
651f0000 GrooveIntlResource.dll 14.0.6009.1000 C:\PROGRA~1\MICROS~3\Office14\1033
65a60000 office.odf 14.0.7109.5000 C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures
65e80000 GROOVEEX.DLL 14.0.7113.5005 C:\PROGRA~1\MICROS~3\Office14
66380000 olepro32.dll 6.1.7601.19144 C:\WINDOWS\system32
663b0000 RICHED32.DLL 6.1.7601.17514 C:\WINDOWS\system32
66400000 tiptsf.dll 6.1.7601.18984 C:\Program Files\Common Files\microsoft shared\ink
66500000 NetworkExplorer.dll 6.1.7601.17514 C:\WINDOWS\system32
66910000 netbios.dll 6.1.7600.16385 C:\WINDOWS\system32
66940000 api-ms-win-downlevel-shell32-l1-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
66d70000 SHDOCVW.dll 6.1.7601.18222 C:\WINDOWS\system32
68000000 QIPCAP.DLL 7.6.818.1 C:\WINDOWS\system32
68080000 QIPOverlay.dll 7.6.801.1 C:\Windows\system32
68620000 actxprxy.dll 6.1.7601.17514 C:\Windows\system32
68670000 ntshrui.dll 6.1.7601.17755 C:\WINDOWS\system32
686e0000 cscui.dll 6.1.7601.17514 C:\WINDOWS\System32
68750000 ATL90.DLL 9.0.30729.6161 C:\WINDOWS\WinSxS\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_51cd0a7abbe4e19b
69b10000 msxml4.dll 4.20.9876.0 c:\WINDOWS\system32
6ac00000 CSCDLL.dll 6.1.7601.22137 C:\WINDOWS\System32
6ac10000 EhStorShell.dll 6.1.7600.16385 C:\WINDOWS\system32
6afb0000 security.dll 6.1.7600.16385 C:\WINDOWS\system32
6afd0000 LINKINFO.dll 6.1.7600.16385 C:\WINDOWS\system32
6bbf0000 davclnt.dll 6.1.7601.23317 C:\WINDOWS\System32
6bc10000 ntlanman.dll 6.1.7601.17514 C:\WINDOWS\System32
6e0f0000 cscobj.dll 6.1.7601.22137 C:\WINDOWS\System32
6ec80000 SQLOLEDB.RLL 6.1.7600.16385 C:\Program Files\Common Files\System\Ole DB
6ee10000 PortableDeviceApi.dll 6.1.7601.17514 C:\WINDOWS\system32
6f790000 cscapi.dll 6.1.7601.22137 C:\WINDOWS\system32
6f7b0000 DAVHLPR.dll 6.1.7600.16385 C:\WINDOWS\System32
6f7c0000 drprov.dll 6.1.7600.16385 C:\WINDOWS\System32
6fd00000 mpr.dll 6.1.7600.16385 C:\WINDOWS\system32
70730000 MSVCP90.dll 9.0.30729.6161 C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57
712e0000 comctl32.dll 5.82.7601.18837 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc
714c0000 api-ms-win-downlevel-shlwapi-l2-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
71500000 SHFolder.dll 6.1.7600.16385 C:\WINDOWS\system32
71670000 MSVCR90.dll 9.0.30729.6161 C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57
717b0000 wsock32.dll 6.1.7600.16385 C:\WINDOWS\system32
71970000 ntdsapi.dll 6.1.7600.16385 C:\WINDOWS\system32
71d50000 rasadhlp.dll 6.1.7600.16385 C:\WINDOWS\system32
72220000 fwpuclnt.dll 6.1.7601.22479 C:\WINDOWS\System32
72f80000 winspool.drv 6.1.7601.17514 C:\WINDOWS\system32
72fe0000 WINNSI.DLL 6.1.7600.16385 C:\WINDOWS\system32
72ff0000 IPHLPAPI.DLL 6.1.7601.17514 C:\WINDOWS\system32
73130000 msadrh15.dll 6.1.7600.16385 C:\Program Files\Common Files\System\ado
73150000 MSJINT40.DLL 4.0.9756.0 C:\Windows\system32
73170000 msjter40.dll 4.0.9756.0 C:\Windows\system32
732e0000 slc.dll 6.1.7600.16385 C:\WINDOWS\system32
735f0000 winmm.dll 6.1.7601.17514 C:\WINDOWS\system32
73a70000 wkscli.dll 6.1.7601.17514 C:\WINDOWS\system32
73a80000 NETAPI32.dll 6.1.7601.17887 C:\WINDOWS\system32
73dd0000 WindowsCodecs.dll 6.2.9200.17251 C:\WINDOWS\system32
73f10000 PROPSYS.dll 7.0.7601.17514 C:\WINDOWS\system32
74050000 dwmapi.dll 6.1.7601.18917 C:\WINDOWS\system32
74220000 uxtheme.dll 6.1.7600.16385 C:\WINDOWS\system32
74280000 ATL.DLL 3.5.2284.0 C:\WINDOWS\system32
742e0000 gdiplus.dll 6.1.7601.19061 C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.19061_none_72d6d48d86649709
74470000 ntmarta.dll 6.1.7600.16385 C:\WINDOWS\system32
74870000 version.dll 6.1.7600.16385 C:\WINDOWS\system32
74900000 wshtcpip.dll 6.1.7600.16385 C:\WINDOWS\System32
74a60000 WINSTA.dll 6.1.7601.18540 C:\WINDOWS\System32
74ac0000 Comctl32.dll 6.10.7601.18837 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d
74cd0000 credssp.dll 6.1.7601.23349 C:\WINDOWS\system32
74ce0000 bcryptprimitives.dll 6.1.7601.23217 C:\WINDOWS\system32
74d20000 rsaenh.dll 6.1.7600.16385 C:\WINDOWS\system32
74d90000 schannel.DLL 6.1.7601.23349 C:\WINDOWS\system32
74dd0000 DNSAPI.dll 6.1.7601.17570 C:\WINDOWS\system32
74e20000 msv1_0.DLL 6.1.7601.23349 C:\WINDOWS\system32
74fe0000 mswsock.dll 6.1.7601.18254 C:\WINDOWS\system32
75070000 netutils.dll 6.1.7601.17514 C:\WINDOWS\system32
75080000 CRYPTSP.dll 6.1.7601.18741 C:\WINDOWS\system32
750b0000 wship6.dll 6.1.7600.16385 C:\WINDOWS\System32
750c0000 bcrypt.dll 6.1.7600.16385 C:\WINDOWS\system32
750e0000 ncrypt.dll 6.1.7601.23349 C:\WINDOWS\system32
751a0000 cryptdll.dll 6.1.7600.16385 C:\WINDOWS\system32
75250000 srvcli.dll 6.1.7601.17514 C:\WINDOWS\system32
752e0000 SECUR32.DLL 6.1.7601.23349 C:\WINDOWS\system32
75420000 SSPICLI.DLL 6.1.7601.23349 C:\WINDOWS\system32
75440000 apphelp.dll 6.1.7601.19050 C:\WINDOWS\system32
75490000 CRYPTBASE.dll 6.1.7601.23349 C:\WINDOWS\system32
754a0000 SXS.DLL 6.1.7601.17514 C:\WINDOWS\system32
75500000 RpcRtRemote.dll 6.1.7601.17514 C:\WINDOWS\system32
75570000 MSASN1.dll 6.1.7601.17514 C:\WINDOWS\system32
75580000 profapi.dll 6.1.7600.16385 C:\WINDOWS\system32
75590000 DEVOBJ.dll 6.1.7600.16385 C:\WINDOWS\system32
755b0000 api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
755c0000 CRYPT32.dll 6.1.7601.18839 C:\WINDOWS\system32
75780000 api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
75790000 KERNELBASE.dll 6.1.7601.19135 C:\WINDOWS\system32
757e0000 api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
757f0000 api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
75800000 CFGMGR32.dll 6.1.7601.17514 C:\WINDOWS\system32
75830000 USERENV.dll 6.1.7601.17514 C:\WINDOWS\system32
75860000 WINTRUST.dll 6.1.7601.18839 C:\WINDOWS\system32
75890000 api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16492 C:\WINDOWS\system32
758a0000 GDI32.dll 6.1.7601.19091 C:\WINDOWS\system32
758f0000 normaliz.DLL 6.1.7600.16385 C:\WINDOWS\system32
75900000 shell32.dll 6.1.7601.23338 C:\WINDOWS\system32
76550000 iertutil.dll 11.0.9600.18231 C:\WINDOWS\system32
767c0000 SHLWAPI.dll 6.1.7601.17514 C:\WINDOWS\system32
76820000 MSCTF.dll 6.1.7601.18731 C:\WINDOWS\system32
76b00000 kernel32.dll 6.1.7601.19135 C:\WINDOWS\system32
76be0000 user32.dll 6.1.7601.19061 C:\WINDOWS\system32
76cb0000 RPCRT4.dll 6.1.7601.23349 C:\WINDOWS\system32
76d60000 advapi32.dll 6.1.7601.23349 C:\WINDOWS\system32
76e10000 PSAPI.DLL 6.1.7600.16385 C:\WINDOWS\system32
76e20000 sechost.dll 6.1.7601.18869 C:\WINDOWS\SYSTEM32
76ff0000 oleaut32.dll 6.1.7601.19144 C:\WINDOWS\system32
77080000 msvcrt.dll 7.0.7601.17744 C:\WINDOWS\system32
77130000 USP10.dll 1.626.7601.19054 C:\WINDOWS\system32
771d0000 SETUPAPI.dll 6.1.7601.17514 C:\WINDOWS\system32
77370000 WLDAP32.dll 6.1.7601.17514 C:\WINDOWS\system32
773c0000 ole32.dll 6.1.7601.19131 C:\WINDOWS\system32
77520000 CLBCatQ.DLL 2001.12.8530.16385 C:\WINDOWS\system32
775b0000 ntdll.dll 6.1.7601.23349 C:\WINDOWS\SYSTEM32
77700000 NSI.dll 6.1.7600.16385 C:\WINDOWS\system32
77710000 LPK.dll 6.1.7601.19146 C:\WINDOWS\system32
77720000 IMM32.DLL 6.1.7601.17514 C:\WINDOWS\system32
77740000 WS2_32.dll 6.1.7601.17514 C:\WINDOWS\system32
77780000 comdlg32.dll 6.1.7601.17514 C:\WINDOWS\system32
processes:
0000 Idle 0 0 0
0004 System 0 0 0
0188 smss.exe 0 0 0
027c csrss.exe 0 0 0
02f8 wininit.exe 0 0 0
0300 csrss.exe 1 0 0
032c services.exe 0 0 0
0340 lsass.exe 0 0 0
0348 lsm.exe 0 0 0
03a4 winlogon.exe 1 0 0
03e0 svchost.exe 0 0 0
0430 svchost.exe 0 0 0
0484 svchost.exe 0 0 0
04c4 AgentService.exe 0 0 0
050c svchost.exe 0 0 0
0524 svchost.exe 0 0 0
0550 svchost.exe 0 0 0
05b0 svchost.exe 0 0 0
0634 igfxCUIService.exe 0 0 0
0660 RtkAudioService.exe 0 0 0
0680 RtHDVBg.exe 1 0 0
0688 RtHDVBg.exe 1 0 0
06a4 dsAccessService.exe 0 0 0
06c8 vpnagent.exe 0 0 0
0754 svchost.exe 0 0 0
07dc svchost.exe 0 0 0
0284 spoolsv.exe 0 0 0
01d4 svchost.exe 0 0 0
05d4 armsvc.exe 0 0 0
0820 HidMonitorSvc.exe 0 0 0
085c svchost.exe 0 0 0
087c GslShmSrvc.exe 0 0 0
08ac MfeEpeHost.exe 0 0 0
08f8 FrameworkService.exe 0 0 0
093c vstskmgr.exe 0 0 0
0970 mfevtps.exe 0 0 0
0984 mfeann.exe 0 0 0
099c conhost.exe 0 0 0
0a14 NHSCAR~2.EXE 0 0 0
0a4c svchost.exe 0 0 0
0a64 NHS Card Checker App Vista.exe 1 0 0
0b84 sftvsa.exe 0 0 0
0bd0 wepsvc.exe 0 0 0
0bfc cpwsvc.exe 0 0 0
0c34 mcshield.exe 0 0 0
0c64 sftlist.exe 0 0 0
0c98 unsecapp.exe 1 0 0
0d24 naPrdMgr.exe 0 0 0
0d98 WmiPrvSE.exe 0 0 0
0eb0 WmiPrvSE.exe 0 0 0
0ec0 GCardSrvNT.exe 0 0 0
0ee4 GCardSrv.exe 0 0 0
0f5c svchost.exe 0 0 0
108c svchost.exe 0 0 0
10b8 WUDFHost.exe 0 0 0
14ac GCardSrv.exe 1 0 0
1688 Apoint.exe 1 92 42 normal C:\Program Files\DellTPad
16c8 taskeng.exe 1 10 3 normal C:\WINDOWS\system32
1724 taskhost.exe 1 16 14 normal C:\WINDOWS\system32
17c0 sftdcc.exe 1 10 6 normal C:\Program Files\Microsoft Application Virtualization Client
17c8 PresentationFontCache.exe 0 0 0
17d0 Dwm.exe 1 18 2 high C:\WINDOWS\system32
1118 igfxEM.exe 1 14 12 normal C:\WINDOWS\system32
1104 igfxHK.exe 1 14 10 normal C:\WINDOWS\system32
1140 igfxTray.exe 1 12 4 normal C:\WINDOWS\system32
03fc ApMsgFwd.exe 1 0 0
0844 HidFind.exe 1 9 3 normal C:\Program Files\DellTPad
1318 Apntex.exe 1 13 5 normal C:\Program Files\DellTPad
1348 conhost.exe 1 27 10 normal C:\WINDOWS\system32
1414 Explorer.EXE 1 628 472 normal C:\WINDOWS
145c ProxyUI.exe 1 22 12 above normal C:\Program Files\Websense\Websense Endpoint
0720 RtkNGUI.exe 1 20 32 normal C:\Program Files\Realtek\Audio\HDA
1540 RtHDVBg.exe 1 17 14 normal C:\Program Files\Realtek\Audio\HDA
0af4 GACService.exe 1 28 35 normal C:\Program Files\Gemalto\GAC
154c sfttray.exe 1 22 13 normal C:\Program Files\Microsoft Application Virtualization Client
0d44 UevTrayApp.exe 1 39 29 normal C:\Program Files\Microsoft User Experience Virtualization\Agent
16f8 EpePcMonitor.exe 1 4 1 normal C:\Program Files\McAfee\Endpoint Encryption
1004 balloon32.exe 1 12 3 normal C:\Program Files\McAfee\Endpoint Encryption
09d4 acrotray.exe 1 29 13 normal C:\Program Files\Adobe\Acrobat 9.0\Acrobat
1340 UdaterUI.exe 1 41 41 normal C:\Program Files\McAfee\Common Framework
1408 vpnui.exe 1 117 76 normal C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client
04d4 McTray.exe 1 97 109 normal C:\Program Files\McAfee\Common Framework
18e0 SearchIndexer.exe 0 0 0
19b4 mobsync.exe 1 9 11 normal C:\WINDOWS\System32
1b4c RtHDVBg.exe 1 17 15 below normal C:\Program Files\Realtek\Audio\HDA
1d5c CcmExec.exe 0 0 0
1d88 WmiPrvSE.exe 0 0 0
1dd0 mscorsvw.exe 0 0 0
1df4 CmRcService.exe 0 0 0
1e2c o2flash.exe 0 0 0
18f8 WmiPrvSE.exe 0 0 0
1674 WmiPrvSE.exe 0 0 0
0b04 SCNotification.exe 1 12 9 normal C:\WINDOWS\CCM
131c WINWORD.EXE 1 304 145 normal C:\Program Files\Microsoft Office\Office14
0dd4 OSPPSVC.EXE 0 0 0
0808 audiodg.exe 0 0 0
1594 OUTLOOK.EXE 1 590 409 normal C:\Program Files\Microsoft Office\Office14
1ae0 RecorderApp.exe 1 282 144 normal \\herefordshire.gov.uk\apps\Recorder
1c4c EXCEL.EXE 1 243 86 normal C:\Program Files\Microsoft Office\Office14
hardware:
+ Batteries
- Microsoft AC Adapter
- Microsoft ACPI-Compliant Control Method Battery
- Microsoft Composite Battery
+ Bluetooth Radios
- Generic Bluetooth Adapter
- Microsoft Bluetooth Enumerator
+ Computer
- ACPI x86-based PC
+ Disk drives
- SAMSUNG SSD PM871 2.5 7m SCSI Disk Device
+ Display adapters
- Intel(R) HD Graphics 5500 (driver 10.18.14.4170)
+ Human Interface Devices
- USB Input Device
- USB Input Device
+ Imaging devices
- Integrated Webcam
+ Intel(R) Dynamic Platform and Thermal Framework
- Intel(R) Dynamic Platform and Thermal Framework Generic Participant (driver 8.0.10002.14)
- Intel(R) Dynamic Platform and Thermal Framework Generic Participant (driver 8.0.10002.14)
- Intel(R) Dynamic Platform and Thermal Framework Manager (driver 8.0.10002.14)
- Intel(R) Dynamic Platform and Thermal Framework Memory Participant (driver 8.0.10002.14)
- Intel(R) Dynamic Platform and Thermal Framework Processor Participant (driver 8.0.10002.14)
+ Keyboards
- HID Keyboard Device
- Standard PS/2 Keyboard
+ Mice and other pointing devices
- Dell Touchpad (driver 8.1206.101.112)
- HID-compliant mouse
+ Modems
- Dell Wireless 5809e Gobi(TM) 4G LTE Mobile Broadband Modem #2 (driver 14.10.1005.30)
+ Monitors
- Generic PnP Monitor
+ Network adapters
- Bluetooth Device (Personal Area Network)
- Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows (driver 3.1.6019.0)
- Dell Wireless 5809e Gobi(TM) 4G LTE Mobile Broadband Card #2 (driver 14.11.1050.69)
- Intel(R) Dual Band Wireless-AC 7265 (driver 17.13.0.9)
- Intel(R) Ethernet Connection (3) I218-LM (driver 12.12.50.7205)
+ Ports (COM & LPT)
- Communications Port (COM1)
- Dell Wireless 5809e Gobi(TM) 4G LTE Mobile Broadband DM Port (COM6) (driver 14.10.1005.30)
- Dell Wireless 5809e Gobi(TM) 4G LTE Mobile Broadband NMEA Port (COM8) (driver 14.10.1005.30)
- ECP Printer Port (LPT1)
+ Processors
- Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
- Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
- Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
- Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
+ Sound, video and game controllers
- Realtek High Definition Audio (driver 6.0.1.6049)
+ Storage controllers
- BayHubTech/O2Micro Integrated MMC/SD controller (driver 1.2.2.1060)
- Intel(R) Mobile Express Chipset SATA RAID Controller (driver 13.1.0.1058)
+ Storage volume shadow copies
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
+ System devices
- ACPI Fan
- ACPI Fan
- ACPI Fan
- ACPI Fan
- ACPI Fan
- ACPI Fixed Feature Button
- ACPI Lid
- ACPI Power Button
- ACPI Sleep Button
- ACPI Thermal Zone
- ACPI Thermal Zone
- ACPI Thermal Zone
- Composite Bus Enumerator
- Direct memory access controller
- File as Volume Driver
- High Definition Audio Controller
- High Precision Event Timer (driver 7.0.0.1011)
- Intel Device (driver 10.0.20.0)
- Intel(R) 82802 Firmware Hub Device
- Intel(R) Management Engine Interface (driver 10.0.30.1054)
- Intel(R) Smart Connect Technology Device (driver 1.0.11.0)
- Microsoft ACPI-Compliant Embedded Controller
- Microsoft ACPI-Compliant System
- Microsoft System Management BIOS Driver
- Microsoft Virtual Drive Enumerator Driver
- Microsoft Windows Management Interface for ACPI
- Motherboard resources
- Motherboard resources
- Motherboard resources
- Pci Bus (driver 13.15.1.1)
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI standard host CPU bridge
- PCI standard ISA bridge
- Plug and Play Software Device Enumerator
- Printer Port Logical Interface
- Programmable interrupt controller
- Remote Desktop Device Redirector Bus
- STMicroelectronics 3-Axis Digital Accelerometer (driver 2.2.2.20)
- System CMOS/real time clock
- System Management Device (driver 5.9.2.6411)
- System timer
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- UMBus Enumerator
- UMBus Root Bus Enumerator
- Volume Manager
+ Universal Serial Bus controllers
- Dell Wireless 5809e Gobi(TM) 4G LTE Mobile Broadband Card (driver 13.7.1.22)
- Generic USB Hub
- Generic USB Hub
- Generic USB Hub
- Intel(R) USB 3.0 eXtensible Host Controller (driver 3.0.0.34)
- Intel(R) USB 3.0 Root Hub (driver 3.0.0.34)
- Standard Enhanced PCI to USB Host Controller
- USB Composite Device
- USB Root Hub
Any ideas?
Thanks
Emma