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Topic: Indicia2Recorder problem

I've not been able to download records from SEWBReCORD into Recorder for the past month or so now. Since I have no problem with iRecord data I presume I've messed up a setting on SEWBReCORD whilst updating other files, modules etc.

After attempting to log in I get a window pop up which looks like html, and in the code there is reference to an error message: PDOException - SQLSTATE[42S02]:Base table or view not found: 1146...

I am sure that I have encountered this problem previously but do not have any documentation on how I resolved it. Deleting the connection config file and rebuilding it has not worked.

Any pointers would be gratefully received.

Of course I could reinstall from an old backup but I'd rather know the source of the problem so that I don't have to ask the same question in six months time when I update something else!

Dave

Dave Slade
Senior IT & Records Officer,
15 Talbot Road, Talbot Green, Pontyclun, CF72 8AD
www.sewbrec.org.uk, www.sewbrecord.org.uk

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Re: Indicia2Recorder problem

Hi
Do you get any more information about which table or view is not found?
You're using the BRC warehouse at warehouse1.indicia.org.uk are you?
Thanks.
Jim Bacon.

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Re: Indicia2Recorder problem

John has just sorted it for me now:
"Most of the difficulties stemmed from the fact that the mobile auth module has been updated to support multiple apps so getting the right place to put the config in has got more complex."
But yes, we are using the warehouse1.
Dave

Dave Slade
Senior IT & Records Officer,
15 Talbot Road, Talbot Green, Pontyclun, CF72 8AD
www.sewbrec.org.uk, www.sewbrecord.org.uk

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Re: Indicia2Recorder problem

That's great. Thanks for letting us know. Jim Bacon.