Topic: Another major problem
After nearly 8 months one would have thought that we would have identified all the problems in the site, but still they emerge from the random chaos of Gateway 5's bizarre software.
I am preparing a grant application, and I wanted to use the download record to justify the request.
Until this morning, I had regarded the ability to monitor downloads as the only really useful innovation in G5.
I noticed something odd when I called the report - an inconsistency from what I had seen the other day.
So within a few minutes I refreshed the report 6 times (always unfiltered as to dates etc.) and got 6 consecutive different results for individual and organisation 'league tables'.
I have 5 screenshots to prove it, but I find it is not possible for me to add more than one file, so if anyone on the team wants them, let me know and I will email them off-forum.
No, I don't want an explanation, I want this problem (and the rest of this half-baked site) sorted.
Murdo