1

Topic: 6.18.1 Upgrade Error

I've tried to search for this specific error but I don't know if the search facility is working properly or if it's me that's not working properly.

I'm trying to upgrade v6.17.1 to 6.18.1 but have hit an error.

  • exception number: 1.

  • exception class: EDBUpgradeError.

  • exception message: Error occurred running script 0000008W.sql. The error is described as: The conversion of char data type to smalldatetime data type resulted in an out-of-range smalldatetime value.

Searches indicate that this type of error relates to a date format discrepancy although I don't know what would need to be changed to resolve if that is the case here. The upgrade appears to be running still but I expect it's not and that I'll need to restore the database until the issue is sorted and would therefore be grateful for any assistance.

Regards
Michael

2

Re: 6.18.1 Upgrade Error

I can't immediately see anything in script 0000008W which could cause this problem. Can you confirm that you are using the version from the R6 web site (release 260)  and not the Release candidate version (relesae 259) made available earlier. The problem usually happens because the script uses a date format for date changed which is not the same as that on the machine, but we are using (get date) so this shouldn't be  a problem. I am continuing to look for other possible causes.

Mike Weideli

3

Re: 6.18.1 Upgrade Error

MikeWeideli wrote:

Can you confirm that you are using the version from the R6 web site (release 260)  and not the Release candidate version (relesae 259) made available earlier.

I don't know how to confirm this but I did just download it from the site yesterday so I'd assume it's the latest release. I've saved the bug report if that would be of interest?

Thanks.

4

Re: 6.18.1 Upgrade Error

If you dowloaded it from the site then this should be fine as it will be version 260. Please let me have the bug report as it may help to isolate the problem.

Mike Weideli

5

Re: 6.18.1 Upgrade Error

Can't see where to attach a file Mike - is it ok to just paste it into a post?

6

Re: 6.18.1 Upgrade Error

Just paste it. You can attach a file, but not from a quick reply. Click  'Post Reply' at the top of post.

Mike Weideli

7 (edited by swtmike 21-03-2013 12:11:18)

Re: 6.18.1 Upgrade Error

Cheers.

date/time         : 2013-03-21, 09:41:25, 492ms
computer name     : RCDR-VLTR
user name         : xxxxx<admin>
registered owner  : xxxxx/ Hewlett-Packard Company
operating system  : Windows 7 Service Pack 1 build 7601
system language   : English
system up time    : 23 minutes 1 second
program up time   : 1 minute 31 seconds
processors        : 2x Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
physical memory   : 1918/3017 MB (free/total)
free disk space   : (C:) 85.13 GB
display mode      : 1280x1024, 32 bit
process id        : $16d8
allocated memory  : 32.55 MB
executable        : RecorderUpgrade.exe
exec. date/time   : 2011-12-02 11:28
version           : 6.17.1.247
compiled with     : Delphi 7
madExcept version : 3.0n
contact name      : xxxxx
contact email     : xxxx@xxxxx
callstack crc     : $f69342f9, $7fb7fb86, $7fb7fb86
exception number  : 1
exception class   : EDBUpgraderError
exception message : Error occurred running script 0000008W.sql. The error is described as: The conversion of char data type to smalldatetime data type resulted in an out-of-range smalldatetime value.

main thread ($1764):
00550790 +218 RecorderUpgrade.exe DBUpgrader       387 +23 TDBUpgrader.RunScript
00550de9 +191 RecorderUpgrade.exe DBUpgrader       471 +19 TDBUpgrader.RunUpdates
00553828 +050 RecorderUpgrade.exe UpgradeFrame     120  +4 TfraUpgrade.ProcessDatabase
0055365f +1f3 RecorderUpgrade.exe UpgradeFrame     108 +47 TfraUpgrade.Execute
00552f11 +039 RecorderUpgrade.exe Main             140  +4 TfrmMain.EmbedCurrentFrame
00552e3a +0ca RecorderUpgrade.exe Main             118 +13 TfrmMain.btnProceedClick
0049e774 +064 RecorderUpgrade.exe Controls                 TControl.Click
0049472c +01c RecorderUpgrade.exe StdCtrls                 TButton.Click
004895f5 +065 RecorderUpgrade.exe Buttons                  TBitBtn.Click
00494820 +00c RecorderUpgrade.exe StdCtrls                 TButton.CNCommand
0049e5dc +188 RecorderUpgrade.exe Controls                 TControl.WndProc
004a1527 +157 RecorderUpgrade.exe Controls                 TWinControl.WndProc
004945f0 +06c RecorderUpgrade.exe StdCtrls                 TButtonControl.WndProc
00513394 +064 RecorderUpgrade.exe XPMenu          2928 +10 TControlSubClass.ControlSubClass
0049e3ac +024 RecorderUpgrade.exe Controls                 TControl.Perform
004a165f +023 RecorderUpgrade.exe Controls                 DoControlMsg
004a1cb7 +00b RecorderUpgrade.exe Controls                 TWinControl.WMCommand
004b9860 +02c RecorderUpgrade.exe Forms                    TCustomForm.WMCommand
0049e5dc +188 RecorderUpgrade.exe Controls                 TControl.WndProc
004a1527 +157 RecorderUpgrade.exe Controls                 TWinControl.WndProc
004b78b1 +421 RecorderUpgrade.exe Forms                    TCustomForm.WndProc
004a11a4 +02c RecorderUpgrade.exe Controls                 TWinControl.MainWndProc
004762f8 +014 RecorderUpgrade.exe Classes                  StdWndProc
771b557d +044 user32.dll                                   SendMessageW
771d2be9 +016 user32.dll                                   CallWindowProcA
004a160b +0d7 RecorderUpgrade.exe Controls                 TWinControl.DefaultHandler
0049eb7c +010 RecorderUpgrade.exe Controls                 TControl.WMLButtonUp
0049e5dc +188 RecorderUpgrade.exe Controls                 TControl.WndProc
004a1527 +157 RecorderUpgrade.exe Controls                 TWinControl.WndProc
004945f0 +06c RecorderUpgrade.exe StdCtrls                 TButtonControl.WndProc
00513394 +064 RecorderUpgrade.exe XPMenu          2928 +10 TControlSubClass.ControlSubClass
004a11a4 +02c RecorderUpgrade.exe Controls                 TWinControl.MainWndProc
004762f8 +014 RecorderUpgrade.exe Classes                  StdWndProc
771b2e3c +00a user32.dll                                   DispatchMessageA
004bdc9b +083 RecorderUpgrade.exe Forms                    TApplication.ProcessMessage
004bdcd2 +00a RecorderUpgrade.exe Forms                    TApplication.HandleMessage
004bdf02 +096 RecorderUpgrade.exe Forms                    TApplication.Run
00554128 +1d0 RecorderUpgrade.exe RecorderUpgrade  104 +30 initialization
7770ed6a +010 kernel32.dll                                 BaseThreadInitThunk

thread $958:
77c56a02 +0a ntdll.dll     NtWaitForMultipleObjects
7770ed6a +10 kernel32.dll  BaseThreadInitThunk

thread $1034:
77c56a32 +0a ntdll.dll     NtWaitForWorkViaWorkerFactory
7770ed6a +10 kernel32.dll  BaseThreadInitThunk

thread $1384:
77c56a32 +0a ntdll.dll     NtWaitForWorkViaWorkerFactory
7770ed6a +10 kernel32.dll  BaseThreadInitThunk

thread $13b8:
77c557d2 +0a ntdll.dll                     NtDelayExecution
76031870 +4f KERNELBASE.dll                SleepEx
76031813 +0a KERNELBASE.dll                Sleep
0044e3dd +0d RecorderUpgrade.exe madExcept CallThreadProcSafe
0044e447 +37 RecorderUpgrade.exe madExcept ThreadExceptFrame
7770ed6a +10 kernel32.dll                  BaseThreadInitThunk
>> created by main thread ($1764) at:
7770dcdd +1b kernel32.dll                  CreateThread

thread $1700:
77c56a02 +0a ntdll.dll                     NtWaitForMultipleObjects
0044e3dd +0d RecorderUpgrade.exe madExcept CallThreadProcSafe
0044e447 +37 RecorderUpgrade.exe madExcept ThreadExceptFrame
7770ed6a +10 kernel32.dll                  BaseThreadInitThunk
>> created by main thread ($1764) at:
7770dcdd +1b kernel32.dll                  CreateThread

thread $14e4:
77c56a22 +0a ntdll.dll                     NtWaitForSingleObject
76031796 +66 KERNELBASE.dll                WaitForSingleObjectEx
7770c30e +3e kernel32.dll                  WaitForSingleObjectEx
7770c2bd +0d kernel32.dll                  WaitForSingleObject
0044e3dd +0d RecorderUpgrade.exe madExcept CallThreadProcSafe
0044e447 +37 RecorderUpgrade.exe madExcept ThreadExceptFrame
7770ed6a +10 kernel32.dll                  BaseThreadInitThunk
>> created by main thread ($1764) at:
7770dcdd +1b kernel32.dll                  CreateThread

modules:
00400000 RecorderUpgrade.exe  6.17.1.247         C:\ICT Apps\Rec6_V6.18.1Upgrade\Upgrade Kit (from 6.14)
66040000 sqloledb.dll         6.1.7601.17514     C:\Program Files\Common Files\System\Ole DB
66250000 comsvcs.dll          2001.12.8530.16385 C:\Windows\system32
665e0000 oledb32.dll          6.1.7601.17514     C:\Program Files\Common Files\System\Ole DB
66790000 msadce.dll           6.1.7601.17514     C:\Program Files\Common Files\System\msadc
66820000 msado15.dll          6.1.7601.17857     C:\Program Files\Common Files\System\ado
671f0000 DBNETLIB.DLL         6.1.7600.16385     C:\Windows\system32
67690000 MSDATL3.dll          6.1.7600.16385     C:\Program Files\Common Files\System\Ole DB
676b0000 OLEDB32R.DLL         6.1.7600.16385     C:\Program Files\Common Files\System\Ole DB
67870000 MSDART.DLL           6.1.7600.16385     C:\Windows\system32
6a5c0000 DAVHLPR.dll          6.1.7600.16385     C:\Windows\System32
6e360000 olepro32.dll         6.1.7601.17514     C:\Windows\system32
6e7b0000 msadcer.dll          6.1.7600.16385     C:\Program Files\Common Files\System\msadc
70e00000 security.dll         6.1.7600.16385     C:\Windows\system32
710c0000 SQLOLEDB.RLL         6.1.7600.16385     C:\Program Files\Common Files\System\Ole DB
71220000 comctl32.dll         5.82.7601.17514    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af
712b0000 cscapi.dll           6.1.7601.17514     C:\Windows\system32
712c0000 netbios.dll          6.1.7600.16385     C:\Windows\system32
712d0000 SHFolder.dll         6.1.7600.16385     C:\Windows\system32
72cc0000 mpr.dll              6.1.7600.16385     C:\Windows\system32
73460000 ntdsapi.dll          6.1.7600.16385     C:\Windows\system32
73670000 rasadhlp.dll         6.1.7600.16385     C:\Windows\system32
73a90000 wsock32.dll          6.1.7600.16385     C:\Windows\system32
73c30000 LMIRfsClientNP.dll   2.1.3.0            C:\Windows\system32
73c50000 davclnt.dll          6.1.7601.17514     C:\Windows\System32
73f30000 fwpuclnt.dll         6.1.7601.17514     C:\Windows\System32
74050000 WINNSI.DLL           6.1.7600.16385     C:\Windows\system32
74060000 IPHLPAPI.DLL         6.1.7601.17514     C:\Windows\system32
742f0000 ATL.DLL              3.5.2284.0         C:\Windows\system32
744e0000 wkscli.dll           6.1.7601.17514     C:\Windows\system32
744f0000 NETAPI32.dll         6.1.7601.17887     C:\Windows\system32
74510000 ntlanman.dll         6.1.7601.17514     C:\Windows\System32
74570000 drprov.dll           6.1.7600.16385     C:\Windows\System32
747c0000 dwmapi.dll           6.1.7600.16385     C:\Windows\system32
74bf0000 uxtheme.dll          6.1.7600.16385     C:\Windows\system32
74ce0000 comctl32.DLL         6.10.7601.17514    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2
75280000 version.dll          6.1.7600.16385     C:\Windows\system32
75310000 wshtcpip.dll         6.1.7600.16385     C:\Windows\System32
75460000 bcryptprimitives.dll 6.1.7600.16385     C:\Windows\system32
75520000 credssp.dll          6.1.7601.17514     C:\Windows\system32
755a0000 rsaenh.dll           6.1.7600.16385     C:\Windows\system32
755e0000 netutils.dll         6.1.7601.17514     C:\Windows\system32
75620000 schannel.DLL         6.1.7601.17940     C:\Windows\system32
75690000 DNSAPI.dll           6.1.7601.17570     C:\Windows\system32
75770000 msv1_0.DLL           6.1.7601.17514     C:\Windows\system32
757c0000 mswsock.dll          6.1.7601.17514     C:\Windows\system32
75800000 CRYPTSP.dll          6.1.7600.16385     C:\Windows\system32
75900000 bcrypt.dll           6.1.7600.16385     C:\Windows\system32
75920000 ncrypt.dll           6.1.7601.18007     C:\Windows\system32
75a00000 cryptdll.dll         6.1.7600.16385     C:\Windows\system32
75bd0000 wship6.dll           6.1.7600.16385     C:\Windows\System32
75bf0000 srvcli.dll           6.1.7601.17514     C:\Windows\system32
75c60000 SECUR32.DLL          6.1.7601.17725     C:\Windows\system32
75c80000 SSPICLI.DLL          6.1.7601.17725     C:\Windows\system32
75ca0000 CRYPTBASE.dll        6.1.7600.16385     C:\Windows\system32
75cb0000 SXS.DLL              6.1.7601.17514     C:\Windows\system32
75d10000 WINSTA.dll           6.1.7601.17514     C:\Windows\System32
75d40000 apphelp.dll          6.1.7601.17514     C:\Windows\system32
75d90000 RpcRtRemote.dll      6.1.7601.17514     C:\Windows\system32
75e10000 MSASN1.dll           6.1.7601.17514     C:\Windows\system32
75e50000 CRYPT32.dll          6.1.7601.17856     C:\Windows\system32
76030000 KERNELBASE.dll       6.1.7601.18015     C:\Windows\system32
760a0000 GDI32.dll            6.1.7601.17514     C:\Windows\system32
762e0000 shell32.dll          6.1.7601.17859     C:\Windows\system32
770f0000 RPCRT4.dll           6.1.7601.17514     C:\Windows\system32
771a0000 user32.dll           6.1.7601.17514     C:\Windows\system32
77270000 advapi32.dll         6.1.7601.17514     C:\Windows\system32
77340000 NSI.dll              6.1.7600.16385     C:\Windows\system32
77350000 CLBCatQ.DLL          2001.12.8530.16385 C:\Windows\system32
77500000 sechost.dll          6.1.7600.16385     C:\Windows\SYSTEM32
77520000 SHLWAPI.dll          6.1.7601.17514     C:\Windows\system32
77580000 IMM32.DLL            6.1.7601.17514     C:\Windows\system32
776c0000 kernel32.dll         6.1.7601.18015     C:\Windows\system32
77800000 oleaut32.dll         6.1.7601.17676     C:\Windows\system32
77890000 USP10.dll            1.626.7601.18009   C:\Windows\system32
77930000 MSCTF.dll            6.1.7600.16385     C:\Windows\system32
77a00000 msvcrt.dll           7.0.7601.17744     C:\Windows\system32
77ab0000 ole32.dll            6.1.7601.17514     C:\Windows\system32
77c10000 ntdll.dll            6.1.7601.17725     C:\Windows\SYSTEM32
77d60000 WS2_32.dll           6.1.7601.17514     C:\Windows\system32
77da0000 LPK.dll              6.1.7600.16385     C:\Windows\system32
77db0000 comdlg32.dll         6.1.7601.17514     C:\Windows\system32

processes:
0000 Idle                      0 0   0
0004 System                    0 0   0
016c smss.exe                  0 0   0
01dc csrss.exe                 0 0   0
0210 wininit.exe               0 0   0
0240 services.exe              0 0   0
0280 lsass.exe                 0 0   0
028c lsm.exe                   0 0   0
02f0 svchost.exe               0 0   0
033c svchost.exe               0 0   0
0388 svchost.exe               0 0   0
03c0 svchost.exe               0 0   0
03dc svchost.exe               0 0   0
0474 svchost.exe               0 0   0
0498 svchost.exe               0 0   0
0520 svchost.exe               0 0   0
05dc spoolsv.exe               0 0   0
05fc ac.sharedstore.exe        0 0   0
0614 svchost.exe               0 0   0
063c acevents.exe              0 0   0
064c svchost.exe               0 0   0
06c0 armsvc.exe                0 0   0
06e0 AEADISRV.EXE              0 0   0
06fc dtsslsrv.exe              0 0   0
0754 DTSRVC.exe                0 0   0
0770 iviRegMgr.exe             0 0   0
079c LMIGuardianSvc.exe        0 0   0
07bc ramaint.exe               0 0   0
07dc LMS.exe                   0 0   0
07fc LogMeIn.exe               0 0   0
01e8 EngineServer.exe          0 0   0
01e0 FrameworkService.exe      0 0   0
0488 mfevtps.exe               0 0   0
0744 pdisrvc.exe               0 0   0
056c PsiService_2.exe          0 0   0
0838 SrCoreSvc.exe             0 0   0
098c svchost.exe               0 0   0
09b0 UNS.exe                   0 0   0
0e0c svchost.exe               0 0   0
1064 SearchIndexer.exe         0 0   0
0420 audiodg.exe               0 0   0
1620 csrss.exe                 3 0   0
0ce4 winlogon.exe              3 0   0
0da0 taskhost.exe              3 0   0   normal C:\Windows\system32
0f80 Dwm.exe                   3 0   0   high   C:\Windows\system32
1784 Explorer.EXE              3 0   0   normal C:\Windows
1210 smax4pnp.exe              3 0   0   normal C:\Program Files\Analog Devices\Core
12f8 PrivacyIconClient.exe     3 0   0   normal C:\Program Files\Common Files\Intel\Privacy Icon
1118 acevents.exe              3 0   0   normal C:\Program Files\ActivIdentity\ActivClient
11e0 accrdsub.exe              3 0   0   normal C:\Program Files\ActivIdentity\ActivClient
0868 igfxtray.exe              3 0   0   normal C:\windows\System32
0e28 hkcmd.exe                 3 0   0   normal C:\windows\System32
16f4 igfxpers.exe              3 0   0   normal C:\windows\System32
0f40 LogMeInSystray.exe        3 0   0   normal C:\Program Files\LogMeIn\x86
11e4 SrLogon.exe               3 0   0   normal C:\Program Files\RMSP
11f4 jusched.exe               3 0   0   normal C:\Program Files\Common Files\Java\Java Update
171c GoogleToolbarNotifier.exe 3 0   0   normal C:\Program Files\Google\GoogleToolbarNotifier
0bb4 DTHtml.exe                3 0   0   normal C:\Program Files\Portrait Displays\HP Display Assistant
11d8 HookManager.exe           3 0   0   normal C:\Program Files\Common Files\Portrait Displays\Shared
11a0 SrUpdate.exe              0 0   0
0e00 conhost.exe               0 0   0
050c pdiSdkHelper.exe          3 0   0   normal C:\Program Files\Common Files\Portrait Displays\Drivers
1300 wpctrl.exe                3 0   0   normal C:\Program Files\Portrait Displays\Pivot Pro Plugin
117c floater.exe               3 0   0   normal C:\Program Files\Portrait Displays\Pivot Pro Plugin
1528 igfxsrvc.exe              3 0   0
0ec4 igfxext.exe               3 0   0
0c78 csrss.exe                 4 0   0
0f68 winlogon.exe              4 0   0
0a24 taskhost.exe              4 16  17  normal C:\Windows\system32
0880 SrLogon.exe               4 17  11  normal C:\Program Files\RMSP
0e2c Dwm.exe                   4 16  2   high   C:\Windows\system32
0c38 Explorer.EXE              4 480 346 normal C:\Windows
16c4 smax4pnp.exe              4 16  8   normal C:\Program Files\Analog Devices\Core
1258 PrivacyIconClient.exe     4 51  35  normal C:\Program Files\Common Files\Intel\Privacy Icon
1238 acevents.exe              4 9   4   normal C:\Program Files\ActivIdentity\ActivClient
05ec accrdsub.exe              4 15  15  normal C:\Program Files\ActivIdentity\ActivClient
15bc hkcmd.exe                 4 10  17  normal C:\windows\System32
0684 igfxpers.exe              4 9   5   normal C:\windows\System32
1734 LogMeInSystray.exe        4 52  56  normal C:\Program Files\LogMeIn\x86
15f8 DTHtml.exe                4 23  21  normal C:\Program Files\Portrait Displays\HP Display Assistant
0bac jusched.exe               4 9   2   normal C:\Program Files\Common Files\Java\Java Update
0d38 GoogleToolbarNotifier.exe 4 12  12  normal C:\Program Files\Google\GoogleToolbarNotifier
1574 HookManager.exe           4 10  8   normal C:\Program Files\Common Files\Portrait Displays\Shared
157c pdiSdkHelper.exe          4 10  10  normal C:\Program Files\Common Files\Portrait Displays\Drivers
02c8 wpctrl.exe                4 13  4   normal C:\Program Files\Portrait Displays\Pivot Pro Plugin
1318 floater.exe               4 20  11  normal C:\Program Files\Portrait Displays\Pivot Pro Plugin
0b3c igfxsrvc.exe              4 9   3   normal C:\Windows\system32
1604 igfxext.exe               4 9   6   normal C:\Windows\system32
16d8 RecorderUpgrade.exe       4 65  53  normal C:\ICT Apps\Rec6_V6.18.1Upgrade\Upgrade Kit (from 6.14)

hardware:
+ Computer
  - ACPI x86-based PC
+ Disk drives
  - WDC WD1600AAJS-60M0A0
+ Display adapters
  - Intel(R) Q45/Q43 Express Chipset (driver 8.15.10.2302)
  - Intel(R) Q45/Q43 Express Chipset (driver 8.15.10.2302)
  - LogMeIn Mirror Driver (driver 7.1.542.0)
+ DVD/CD-ROM drives
  - hp DVDROM DH20N
+ Floppy drive controllers
  - Standard floppy disk controller
+ Human Interface Devices
  - USB Input Device
  - USB Input Device
+ IDE ATA/ATAPI controllers
  - ATA Channel 0
  - ATA Channel 1
  - Intel(R) ICH10D/DO SATA AHCI Controller (driver 8.9.0.1023)
  - Standard Dual Channel PCI IDE Controller
+ Keyboards
  - HID Keyboard Device
  - Standard PS/2 Keyboard
+ Mice and other pointing devices
  - HID-compliant mouse
  - PS/2 Compatible Mouse
+ Monitors
  - Generic Non-PnP Monitor
+ Network adapters
  - Intel(R) 82567LM-3 Gigabit Network Connection (driver 11.12.36.0)
+ Ports (COM & LPT)
  - Communications Port (COM1)
  - Intel(R) Active Management Technology - SOL (COM3) (driver 5.5.1.1012)
+ Processors
  - Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
  - Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
+ Security Devices
  - Trusted Platform Module 1.2
+ Sound, video and game controllers
  - SoundMAX Integrated Digital HD Audio (driver 6.10.1.7255)
+ Storage volume shadow copies
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
+ System devices
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - Advanced programmable interrupt controller
  - Composite Bus Enumerator
  - Direct memory access controller
  - File as Volume Driver
  - High Definition Audio Controller
  - High precision event timer
  - Intel(R) 4 Series Chipset Processor to I/O Controller - 2E10
  - Intel(R) 82801 PCI Bridge - 244E
  - Intel(R) ICH10 Family PCI Express Root Port 1 - 3A70
  - Intel(R) ICH10 Family PCI Express Root Port 5 - 3A78
  - Intel(R) ICH10DO LPC Interface Controller - 3A14
  - Intel(R) Management Engine Interface (driver 5.2.0.1008)
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Microsoft Virtual Drive Enumerator Driver
  - Microsoft Windows Management Interface for ACPI
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Numeric data processor
  - PCI bus
  - Plug and Play Software Device Enumerator
  - Programmable interrupt controller
  - Remote Desktop Device Redirector Bus
  - System board
  - System CMOS/real time clock
  - System speaker
  - System timer
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - UMBus Enumerator
  - UMBus Root Bus Enumerator
  - Volume Manager
+ Universal Serial Bus controllers
  - Generic USB Hub
  - Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A
  - Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C
  - Intel(R) ICH10 Family USB Universal Host Controller - 3A64
  - Intel(R) ICH10 Family USB Universal Host Controller - 3A65
  - Intel(R) ICH10 Family USB Universal Host Controller - 3A66
  - Intel(R) ICH10 Family USB Universal Host Controller - 3A67
  - Intel(R) ICH10 Family USB Universal Host Controller - 3A68
  - Intel(R) ICH10 Family USB Universal Host Controller - 3A69
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub

error details:
Upgrade to 6.18.1.

8

Re: 6.18.1 Upgrade Error

I thknk I have found the problem. The date had been left in a string format in two places, instead of  being GetDate(), which maans that thw SQL has problems  where the system date format is not the default . I attach a revised version of script 0000008W.  Can you replace the file 00000008W.sql in the scripts folder with the attached.  If this is a problem, I can providea new upgrade.

Mike

Post's attachments

0000008W.sql 32.35 kb, 3 downloads since 2013-03-21 

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Mike Weideli

9 (edited by swtmike 22-03-2013 09:26:29)

Re: 6.18.1 Upgrade Error

That's the upgrade showing as complete with the new file - thanks very much Mike.

Just need to run the dictionary upgrades in a bit and have it all tested.

Cheers
Michael

10 (edited by swtmike 22-03-2013 12:05:45)

Re: 6.18.1 Upgrade Error

On first login after the upgrade of Recorder and the first dictionary upgrade we're getting an EAPIerror, Error 2: The system cannot find the file specified.

I'm hoping this is due to the index tables needing to be rebuilt but I don't want to proceed without checking here first.

11

Re: 6.18.1 Upgrade Error

I've just gone ahead with a rebuild of the tables and have been able to logon ok without a repeat of the EAPI error. Will run the remaining dictionary upgrades and hope to test fully at the end of next week.

12

Re: 6.18.1 Upgrade Error

Not sure about the message, but Recorder doesn't work properly  until the tables are rebuilt.

Mike Weideli

13 (edited by swtmike 27-03-2013 11:24:18)

Re: 6.18.1 Upgrade Error

Initial testing shows most functions are working ok but we are getting another error as below. I'm hoping we can complete testing tomorrow.

Right clicking on a saved location and clicking on ‘Find on map’ produces error 'The system cannot find the file specified' (bug report attached).

As this function worked prior to the upgrade I'll assume it's best to keep the latest issue in this topic but please let me know if not.

Thanks
Michael

14

Re: 6.18.1 Upgrade Error

Please can you attach the error message. Not sure if  6,.18 changed anything in thsi areaand will check. Is it all Locations or just a few ?

Mike Weideli

15

Re: 6.18.1 Upgrade Error

Sorry for the delay Mike. The issue is present with some but not all locations. I've had another go at attaching the bug report but let me know if it's doesn't show up and I'll past it into a new post.

Thanks
Michael

Post's attachments

Error-73496936642970.txt 19.39 kb, 3 downloads since 2013-04-11 

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