Re: The Object Sheet File Path setting is missing or incorrect. Recorder
Hello,
Since the last few days we have beeing getting this run time error when launching Recorder application which has been set up in a terminal server environment. Could you please assist?
Below is the error log:
date/time : 2012-07-04, 09:41:56, 854ms
computer name : ********
wts client name : ********
user name : ******* <admin>
registered owner : Windows User
operating system : Windows 2008 Service Pack 2 build 6002
system language : English
system up time : 11 hours 31 minutes
program up time : 1 second
processors : 2x Intel(R) Xeon(R) CPU E7330 @ 2.40GHz
physical memory : 1745/3071 MB (free/total)
free disk space : (C:) 30.60 GB
display mode : 1600x900, 16 bit
process id : $e14
allocated memory : 32.74 MB
command line : RecorderApp.exe /196988
executable : RecorderApp.exe
exec. date/time : 2012-01-11 18:15
version : 6.17.1.250
compiled with : Delphi 7
madExcept version : 3.0n
callstack crc : $18fd5c47, $e36589da, $e36589da
exception number : 1
exception class : EApplicationSettingsError
exception message : The Object Sheet File Path setting is missing or incorrect. Recorder is not installed properly and cannot start.
main thread ($ef8):
00a74789 RecorderApp.exe ApplicationSettings 3744 +25 TApplicationSettings.FindRegPath
00a69b86 RecorderApp.exe ApplicationSettings 934 +116 TApplicationSettings.ReadRegistrySettings
00a68b32 RecorderApp.exe ApplicationSettings 688 +16 TApplicationSettings.Create
00a8bbf4 RecorderApp.exe RecorderApp 368 +25 initialization
77e4d0e7 kernel32.dll BaseThreadInitThunk
thread $a8c:
77cf547e ntdll.dll NtWaitForMultipleObjects
77e4a5d1 kernel32.dll WaitForMultipleObjectsEx
76720f87 user32.dll MsgWaitForMultipleObjectsEx
76717f55 user32.dll MsgWaitForMultipleObjects
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
77e4d0e7 kernel32.dll BaseThreadInitThunk
>> created by main thread ($ef8) at:
74da7f66 gdiplus.dll
thread $d8:
77cf4f1e ntdll.dll NtRemoveIoCompletion
77e4d118 kernel32.dll GetQueuedCompletionStatus
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
77e4d0e7 kernel32.dll BaseThreadInitThunk
>> created by main thread ($ef8) at:
768f5409 RPCRT4.dll
thread $8ec:
77cf45ee ntdll.dll NtDelayExecution
77e4998a kernel32.dll SleepEx
77e01c67 kernel32.dll Sleep
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
77e4d0e7 kernel32.dll BaseThreadInitThunk
>> created by main thread ($ef8) at:
76edcd25 ole32.dll
modules:
00160000 MS5User.Dll 5.0.0.4 C:\Program Files\Recorder 6 Server
002a0000 C4DLL.DLL 1.0.0.1 C:\Program Files\Recorder 6 Server
00400000 RecorderApp.exe 6.17.1.250 C:\Program Files\Recorder 6 Server
011c0000 ms5cnv.dll 5.0.0.10 C:\Program Files\Recorder 6 Server
10000000 MS5.Dll 5.0.0.12 C:\Program Files\Recorder 6 Server
6f130000 AcGenral.DLL 6.0.6002.18301 C:\Windows\AppPatch
6f7d0000 HHCtrl.ocx 6.0.6001.18000 C:\Windows\system32
6fa40000 odbcint.dll 6.0.6000.16386 C:\Windows\system32
6fd00000 odbc32.dll 6.0.6002.18362 C:\Windows\system32
70b70000 MSACM32.dll 6.0.6001.18000 C:\Windows\system32
71270000 ShimEng.dll 6.0.6000.16386 C:\Windows\system32
71da0000 tsappcmp.dll 6.0.6002.18005 C:\Windows\system32
71dd0000 dwmapi.dll 6.0.6001.18000 C:\Windows\system32
72960000 sfc_os.dll 6.0.6001.18000 C:\Windows\system32
72dd0000 SHFolder.dll 6.0.6000.16386 C:\Windows\system32
72e10000 olepro32.dll 6.0.6002.18005 C:\Windows\system32
72fb0000 sfc.dll 6.0.6000.16386 C:\Windows\system32
732e0000 winspool.drv 6.0.6002.18392 C:\Windows\system32
74360000 comctl32.dll 5.82.6002.18305 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6002.18305_none_88f3a38569c2c436
74a40000 wsock32.dll 6.0.6001.18000 C:\Windows\system32
74ba0000 OLEACC.dll 7.0.6002.18508 C:\Windows\system32
74be0000 winmm.dll 6.0.6002.18528 C:\Windows\system32
74d90000 gdiplus.dll 5.2.6002.18342 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773
750f0000 comctl32.dll 6.10.6002.18305 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3
755f0000 wtsapi32.dll 6.0.6001.18000 C:\Windows\system32
75640000 UxTheme.dll 6.0.6001.18000 C:\Windows\system32
75830000 version.dll 6.0.6002.18005 C:\Windows\system32
758a0000 rsaenh.dll 6.0.6002.18005 C:\Windows\system32
75ef0000 mpr.dll 6.0.6002.18005 C:\Windows\system32
76000000 NETAPI32.dll 6.0.6002.18005 C:\Windows\system32
76260000 SXS.DLL 6.0.6001.18000 C:\Windows\system32
76320000 apphelp.dll 6.0.6002.18005 C:\Windows\system32
76350000 WINSTA.dll 6.0.6001.18000 C:\Windows\system32
76380000 Secur32.dll 6.0.6002.18541 C:\Windows\system32
763a0000 USERENV.dll 6.0.6002.18005 C:\Windows\system32
764e0000 PSAPI.DLL 6.0.6000.16386 C:\Windows\system32
764f0000 MSCTF.dll 6.0.6002.18005 C:\Windows\system32
765c0000 WS2_32.dll 6.0.6001.18000 C:\Windows\system32
765f0000 comdlg32.dll 6.0.6002.18005 C:\Windows\system32
76670000 CLBCatQ.DLL 2001.12.6931.18000 C:\Windows\system32
76700000 user32.dll 6.0.6002.18005 C:\Windows\system32
767a0000 oleaut32.dll 6.0.6002.18508 C:\Windows\system32
768b0000 RPCRT4.dll 6.0.6002.18024 C:\Windows\system32
76980000 ADVAPI32.dll 6.0.6002.18005 C:\Windows\system32
76a50000 SHLWAPI.dll 6.0.6002.18393 C:\Windows\system32
76ab0000 msvcrt.dll 7.0.6002.18551 C:\Windows\system32
76c40000 SETUPAPI.dll 6.0.6002.18005 C:\Windows\system32
76dd0000 GDI32.dll 6.0.6002.18005 C:\Windows\system32
76e20000 USP10.dll 1.626.6002.18244 C:\Windows\system32
76ea0000 ole32.dll 6.0.6002.18277 C:\Windows\system32
76ff0000 urlmon.dll 7.0.6002.18591 C:\Windows\system32
77120000 iertutil.dll 7.0.6002.18591 C:\Windows\system32
77170000 shell32.dll 6.0.6002.18393 C:\Windows\system32
77c90000 ntdll.dll 6.0.6002.18541 C:\Windows\system32
77dd0000 NSI.dll 6.0.6001.18000 C:\Windows\system32
77de0000 IMM32.DLL 6.0.6002.18005 C:\Windows\system32
77e00000 kernel32.dll 6.0.6002.18005 C:\Windows\system32
77ee0000 LPK.DLL 6.0.6002.18051 C:\Windows\system32
processes:
000 Idle 0 0 0
004 System 0 0 0
1d8 smss.exe 0 0 0
21c csrss.exe 0 0 0
248 csrss.exe 1 0 0
250 wininit.exe 0 0 0
274 services.exe 0 0 0
28c winlogon.exe 1 0 0
2a8 lsass.exe 0 0 0
2b0 lsm.exe 0 0 0
348 svchost.exe 0 0 0
384 svchost.exe 0 0 0
3c8 LogonUI.exe 1 0 0
3d0 svchost.exe 0 0 0
408 svchost.exe 0 0 0
420 svchost.exe 0 0 0
42c SLsvc.exe 0 0 0
460 svchost.exe 0 0 0
494 svchost.exe 0 0 0
4e0 Smc.exe 0 0 0
504 svchost.exe 0 0 0
558 ccSvcHst.exe 0 0 0
608 svchost.exe 0 0 0
76c spoolsv.exe 0 0 0
7c4 lnssatt.exe 0 0 0
224 FrameworkService.exe 0 0 0
2e4 svchost.exe 0 0 0
4d0 svchost.exe 0 0 0
50c naPrdMgr.exe 0 0 0
448 SnareCore.exe 0 0 0
47c snmp.exe 0 0 0
5a8 Rtvscan.exe 0 0 0
79c vmtoolsd.exe 0 0 0
298 svchost.exe 0 0 0
82c VMUpgradeHelper.exe 0 0 0
904 taskeng.exe 0 0 0
924 svchost.exe 0 0 0
9e8 dllhost.exe 0 0 0
ad0 WmiPrvSE.exe 0 0 0
ae0 msdtc.exe 0 0 0
d30 svchost.exe 0 0 0
9c0 WmiPrvSE.exe 0 0 0
d84 csrss.exe 2 0 0
cb4 winlogon.exe 2 0 0
c20 taskeng.exe 2 0 0 normal C:\Windows\system32
470 ServerManagerLauncher.exe 2 0 0 normal C:\Windows\system32
f50 rdpclip.exe 2 0 0 normal C:\Windows\system32
b60 Dwm.exe 2 0 0 normal C:\Windows\system32
a6c SmcGui.exe 2 0 0 normal C:\Program Files\Symantec\Symantec Endpoint Protection
5c8 rdpinit.exe 2 0 0 normal C:\Windows\system32
fd4 rdpshell.exe 2 0 0 normal C:\Windows\system32
f6c RecorderApp.exe 2 0 0 normal C:\Program Files\Recorder 6 Server
a3c taskeng.exe 0 0 0
ec0 csrss.exe 3 0 0
918 winlogon.exe 3 0 0
850 taskeng.exe 3 14 14 normal C:\Windows\system32
a84 rdpclip.exe 3 4 13 normal C:\Windows\system32
bf8 Dwm.exe 3 6 2 normal C:\Windows\system32
e84 Explorer.EXE 3 225 152 normal C:\Windows
970 SmcGui.exe 3 168 129 normal C:\Program Files\Symantec\Symantec Endpoint Protection
f3c wuauclt.exe 3 6 5 normal C:\Windows\system32
e64 VMwareTray.exe 3 18 12 below normal C:\Program Files\VMware\VMware Tools
e50 ccApp.exe 3 4 8 below normal C:\Program Files\Common Files\Symantec Shared
9d8 Recorder.exe 3 34 22 normal C:\Program Files\Recorder 6 Server
e14 RecorderApp.exe 3 64 47 normal C:\Program Files\Recorder 6 Server
hardware:
+ Batteries
- Microsoft AC Adapter
+ Computer
- ACPI x86-based PC
+ Disk drives
- VMware Virtual disk SCSI Disk Device
- VMware Virtual disk SCSI Disk Device
+ Display adapters
- VMware SVGA II (driver 11.6.0.36)
+ DVD/CD-ROM drives
- NECVMWar VMware IDE CDR10 ATA Device
+ Floppy disk drives
- Floppy disk drive
+ Floppy drive controllers
- Standard floppy disk controller
+ IDE ATA/ATAPI controllers
- ATA Channel 0
- ATA Channel 1
- Intel(R) 82371AB/EB PCI Bus Master IDE Controller
+ Keyboards
- Standard PS/2 Keyboard
+ Mice and other pointing devices
- VMware Pointing Device (driver 12.4.0.6)
+ Network adapters
- VMware Accelerated AMD PCNet Adapter (driver 2.1.2.0)
- VMware Accelerated AMD PCNet Adapter #2 (driver 2.1.2.0)
+ Ports (COM & LPT)
- Communications Port (COM1)
- Communications Port (COM2)
- Printer Port (LPT1)
+ Processors
- Intel(R) Xeon(R) CPU E7330 @ 2.40GHz
- Intel(R) Xeon(R) CPU E7330 @ 2.40GHz
+ Storage controllers
- LSI Adapter, Ultra320 SCSI 2000 series, w/1020/1030 (driver 1.25.6.22)
- Microsoft iSCSI Initiator
+ System devices
- ACPI Fixed Feature Button
- Direct memory access controller
- EISA programmable interrupt controller
- Generic Bus
- Generic Bus
- Generic Bus
- Intel 82371AB/EB PCI to ISA bridge (ISA mode)
- Intel 82443BX Pentium(R) II Processor to AGP Controller
- Intel 82443BX Pentium(R) II Processor to PCI Bridge
- Microsoft ACPI-Compliant System
- Microsoft Composite Battery
- Microsoft System Management BIOS Driver
- Motherboard resources
- Motherboard resources
- PCI bus
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI Express standard Root Port
- PCI standard PCI-to-PCI bridge
- Plug and Play Software Device Enumerator
- Printer Port Logical Interface
- System CMOS/real time clock
- System speaker
- System timer
- Terminal Server Device Redirector
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- UMBus Enumerator
- UMBus Root Bus Enumerator
- VMware VMCI Bus Device (driver 7.2.31.0)
- Volume Manager