I think that Workstationsetup.exe which comes with V6.17 will work with Window 7. What I am unsure about and am trying to check out is whether or not upgrading to 6.17 automatically replaces worksstationsetup.exe with the latest version. If it doesn't then we need to provide further information on this.

I need to do some investigation on this. Could you check your file installsettings.ini and see if the format is something along these lines. It should be in the R6  installation folder.

SiteID=LC000385
Database Name=NBNData
Server Name=VOSTRO340\DEL2005DEV
Trusted Security=1

Please could you also check for me via properties the version of  WorkStationSetup.exe that is currently on your server.

Hi Mike,
Just in case it helps, we ran the network upgrade to 6.17 on Windows 7 and Windows XP machines with no problems outside the Help issue (which we have solved on all but one  Win7 machine)

Our WorkstationSetup.exe file is version 6.14.4.212

Our InstallSettings.ini file reads:

SiteID=
Database Name=NBNData
Server Name=UMCEDAR
Trusted Security=0

I've no idea why our SiteID is blank. It's certainly there in Recorder when we use it.

Hope this helps,
Fiona and Pauline

At the moemtn we don't have a machine with Windows 7 that needs the workstation installing. If one turns up I will give it a go.

Mike,

I have just used your new WorkstationSetup and it appears to have worked perfectly - well Recorder is now running without any errors so far (fingers-crossed) - it didn't install with the original setup we had which was 2008 vintage

Craig

Another update. Yesterday I was called to look at the machine I referred to in the last post. Recorder had stopped working altogether, It was failing at the point of login so wouldn't start at all.

Inspection of the error messages showed that the addins weren't loading at a very early stage and it turned out that I hadn't fully fixed the problem. The settings folder in the registry is, of course in HKEY_CURRENT_USER and I hadn't fixed for the main user of the machine. Specifically the Addins folder path was still pointing at the W: drive and the addin installer dll was not registered.

Initially I suspected that the problem lay with the fact that the ITC hadn't uninstalled the previous, defective workstation installation prior to using the experimental install, so I uninstalled and reinstalled using it. This resulted in an installation which would allow login, but still had no addins apart from the basic ones. Johns checker also identified and fixed a couple of minor faults and I was able to reinstall the addins, so it now seems alright.

The upshot of this is that I do not think that the experimental installer is able to deal properly with our network installation, which has been in place for several years (I can't remember which version we started on, but I remember the initial installation wasn't without problems).

Since it is reasonable to expect that all future workstations will be W7 at least, I have come to the conclusion that sometime in the near future we will have to completely remove R6 from our network and reinstall using a modern version, before putting the data back from a backup. Not really looking forward to this, but since I seem to be the only person here who can fix these sort of problems, prudence suggests we need a permanent fix.

I suggest you try replacing the workstation install files on the server with those from 6.17, as recommended in http://forums.nbn.org.uk/viewtopic.php?pid=16431#p16431 , and do your workstation installs with those before trying uninstalling and reinstalling your whole Recorder 6 system.

Recorder uninstalls are much cleaner than they used to be so you shouldn’t need to clear out the registry entries but to double check, the Recorder 6 entries in the following nodes should not be present on a workstation after an uninstall:
HKEY_CURRENT_USER\Software\Dorset Software and
HKEY_LOCAL_MACHINE\SOFTWARE\Dorset Software or
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Dorset Software on Windows 7 64-bit machines.
There are no registry entries on the server unless it also doubles as a workstation.