1

Re: Setting up workstation

I am trying to set up another workstation on a networked installation. On completion of the workstation setup I get the following error message (text of which below)....


date/time         : 2012-03-08, 16:10:13, 541ms
computer name     : DMBC66641
user name         : BobMa <admin>
registered owner  : Anyone / DMBC
operating system  : Windows XP Service Pack 3 build 2600
system language   : English
system up time    : 8 hours 46 minutes
program up time   : 3 seconds
processor         : Intel(R) Pentium(R) 4 CPU 2.80GHz
physical memory   : 907/1534 MB (free/total)
free disk space   : (C:) 11.12 GB
display mode      : 1280x768, 32 bit
process id        : $f78
allocated memory  : 14.01 MB
command line      : RecorderApp.exe /787020
executable        : RecorderApp.exe
exec. date/time   : 2012-01-11 17:15
version           : 6.17.1.250
compiled with     : Delphi 7
madExcept version : 3.0n
callstack crc     : $18fd5c47, $9716eb4b, $9716eb4b
exception number  : 1
exception class   : EApplicationSettingsError
exception message : The Object Sheet File Path setting is missing or incorrect. Recorder is not installed properly and cannot start.

main thread ($da4):
00a74789 RecorderApp.exe ApplicationSettings 3744  +25 TApplicationSettings.FindRegPath
00a69b86 RecorderApp.exe ApplicationSettings  934 +116 TApplicationSettings.ReadRegistrySettings
00a68b32 RecorderApp.exe ApplicationSettings  688  +16 TApplicationSettings.Create
00a8bbf4 RecorderApp.exe RecorderApp          368  +25 initialization

thread $808:
7c90df48 ntdll.dll                 NtWaitForMultipleObjects
7c80958a kernel32.dll              WaitForMultipleObjectsEx
7e4195f3 user32.dll                MsgWaitForMultipleObjectsEx
7e4196a3 user32.dll                MsgWaitForMultipleObjects
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
>> created by main thread ($da4) at:
4ec67f66 gdiplus.dll

thread $588:
7c90daa8 ntdll.dll                 NtReplyWaitReceivePortEx
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
>> created by main thread ($da4) at:
77e7d10d RPCRT4.dll

thread $cd4:
7c90d218 ntdll.dll                 NtDelayExecution
7c8023eb kernel32.dll              SleepEx
7c802450 kernel32.dll              Sleep
0047bc65 RecorderApp.exe madExcept CallThreadProcSafe
0047bccf RecorderApp.exe madExcept ThreadExceptFrame
>> created by main thread ($da4) at:
775309d3 ole32.dll

modules:
00350000 C4DLL.DLL                  1.0.0.1          \\Dmbcrecorder6\recorderappfiles
003c0000 MS5User.Dll                5.0.0.4          \\Dmbcrecorder6\recorderappfiles
00400000 RecorderApp.exe            6.17.1.250       \\Dmbcrecorder6\recorderappfiles
012f0000 ms5cnv.dll                 5.0.0.10         \\Dmbcrecorder6\recorderappfiles
01be0000 odbcint.dll                3.525.1132.0     C:\WINDOWS\system32
01e30000 Matrox.PowerDesk.Hooks.dll 11.10.500.11     C:\Program Files\Matrox Graphics Inc\PowerDesk SE
03d20000 xpsp2res.dll               5.1.2600.5512    C:\WINDOWS\system32
10000000 MS5.Dll                    5.0.0.12         \\Dmbcrecorder6\recorderappfiles
20000000 xpsp3res.dll               5.1.2600.5512    C:\WINDOWS\system32
4ec50000 gdiplus.dll                5.2.6002.22509   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.22509_x-ww_c7dad023
5d090000 comctl32.dll               5.82.2900.6028   C:\WINDOWS\system32
5edd0000 olepro32.dll               5.1.2600.5512    C:\WINDOWS\system32
605d0000 mslbui.dll                 5.1.2600.5512    C:\WINDOWS\system32
6fa00000 SOPHOS~1.DLL               9.7.0.9556       C:\PROGRA~1\Sophos\SOPHOS~1
71aa0000 WS2HELP.dll                5.1.2600.5512    C:\WINDOWS\system32
71ab0000 WS2_32.dll                 5.1.2600.5512    C:\WINDOWS\system32
71ad0000 wsock32.dll                5.1.2600.5512    C:\WINDOWS\system32
71b20000 mpr.dll                    5.1.2600.5512    C:\WINDOWS\system32
73000000 winspool.drv               5.1.2600.5512    C:\WINDOWS\system32
74320000 odbc32.dll                 3.525.3012.0     C:\WINDOWS\system32
74720000 MSCTF.dll                  5.1.2600.5512    C:\WINDOWS\system32
755c0000 msctfime.ime               5.1.2600.5512    C:\WINDOWS\system32
76390000 IMM32.DLL                  5.1.2600.5512    C:\WINDOWS\system32
763b0000 comdlg32.dll               6.0.2900.5512    C:\WINDOWS\system32
76780000 SHFolder.dll               6.0.2900.5512    C:\WINDOWS\system32
76b40000 winmm.dll                  5.1.2600.6160    C:\WINDOWS\system32
76bf0000 PSAPI.DLL                  5.1.2600.5512    C:\WINDOWS\system32
76fd0000 CLBCATQ.DLL                2001.12.4414.700 C:\WINDOWS\system32
77050000 COMRes.dll                 2001.12.4414.700 C:\WINDOWS\system32
77120000 oleaut32.dll               5.1.2600.6058    C:\WINDOWS\system32
773d0000 comctl32.dll               6.0.2900.6028    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202
774e0000 ole32.dll                  5.1.2600.6168    C:\WINDOWS\system32
77b40000 apphelp.dll                5.1.2600.5512    C:\WINDOWS\system32
77c00000 version.dll                5.1.2600.5512    C:\WINDOWS\system32
77c10000 msvcrt.dll                 7.0.2600.5512    C:\WINDOWS\system32
77dd0000 advapi32.dll               5.1.2600.5755    C:\WINDOWS\system32
77e70000 RPCRT4.dll                 5.1.2600.6022    C:\WINDOWS\system32
77f10000 GDI32.dll                  5.1.2600.5698    C:\WINDOWS\system32
77f60000 SHLWAPI.dll                6.0.2900.5912    C:\WINDOWS\system32
77fe0000 Secur32.dll                5.1.2600.5753    C:\WINDOWS\system32
78480000 MSVCP90.dll                9.0.21022.8      C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.21022.8_x-ww_d08d0375
78520000 MSVCR90.dll                9.0.21022.8      C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.21022.8_x-ww_d08d0375
7c800000 kernel32.dll               5.1.2600.5781    C:\WINDOWS\system32
7c900000 ntdll.dll                  5.1.2600.6055    C:\WINDOWS\system32
7c9c0000 shell32.dll                6.0.2900.6072    C:\WINDOWS\system32
7e410000 user32.dll                 5.1.2600.5512    C:\WINDOWS\system32
7e4b0000 HHCtrl.ocx                 5.2.3790.4110    C:\WINDOWS\system32
7e720000 SXS.DLL                    5.1.2600.5512    C:\WINDOWS\system32

processes:
000 Idle                              0   0
004 System                            0   0   normal
264 smss.exe                          0   0   normal C:\WINDOWS\system32
294 csrss.exe                         0   0
2ac winlogon.exe                      61  14  high   C:\WINDOWS\system32
2d8 services.exe                      4   3   normal C:\WINDOWS\system32
2e4 lsass.exe                         6   4   normal C:\WINDOWS\system32
3a0 svchost.exe                       4   2   normal C:\WINDOWS\system32
3ec svchost.exe                       0   0
448 svchost.exe                       11  37  normal C:\WINDOWS\System32
610 svchost.exe                       0   0
624 svchost.exe                       0   0
6e4 spoolsv.exe                       14  9   normal C:\WINDOWS\system32
788 svchost.exe                       0   0
0d0 Iap.exe                           4   5   normal C:\Program Files\Dell\OpenManage\Client
11c Matrox.PowerDesk.Services.exe     4   2   normal C:\Program Files\Matrox Graphics Inc\PowerDesk\Services
140 Matrox.Pdesk.ServicesHost.exe     4   1   normal C:\Program Files\Matrox Graphics Inc\PowerDesk SE
1dc MDM.EXE                           4   3   normal C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG
5cc HPZipm12.exe                      4   3   normal C:\WINDOWS\system32
68c ManagementAgentNT.exe             4   6   normal C:\Program Files\Sophos\Remote Management System
6a8 ALsvc.exe                         4   9   normal C:\Program Files\Sophos\AutoUpdate
718 RouterNT.exe                      4   2   normal C:\Program Files\Sophos\Remote Management System
174 Wuser32.exe                       33  50  normal C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl
1f8 CcmExec.exe                       4   4   normal C:\WINDOWS\system32\CCM
a28 alg.exe                           0   0
af8 wmiprvse.exe                      0   0
c2c wmiprvse.exe                      0   0
d48 wmiprvse.exe                      0   0
8f8 Explorer.EXE                      289 364 normal C:\WINDOWS
af0 almon.exe                         63  47  normal C:\Program Files\Sophos\AutoUpdate
b1c igfxtray.exe                      10  5   normal C:\WINDOWS\system32
aec hkcmd.exe                         8   17  normal C:\WINDOWS\system32
b58 Matrox.PowerDesk SE.exe           14  12  normal C:\Program Files\Matrox Graphics Inc\PowerDesk SE
ba8 SPEnroll.exe                      8   3   normal C:\WINDOWS\system32
bb8 ctfmon.exe                        118 62  normal C:\WINDOWS\system32
e80 Matrox.DesktopManagement.Host.exe 8   8   normal C:\Program Files\Matrox Graphics Inc\PowerDesk SE
ab8 SavService.exe                    0   0
340 SAVAdminService.exe               5   7   normal C:\Program Files\Sophos\Sophos Anti-Virus
858 sdcservice.exe                    0   0
cc0 swi_service.exe                   0   0
7b8 msiexec.exe                       5   3   normal C:\WINDOWS\system32
c90 Recorder.exe                      41  24  normal \\Dmbcrecorder6\recorderappfiles
f78 RecorderApp.exe                   73  53  normal \\Dmbcrecorder6\recorderappfiles

hardware:
+ Computer
  - ACPI Multiprocessor PC
+ Disk drives
  - WDC WD400BB-75FJA1
+ Display adapters
  - Intel(R) 82865G Graphics Controller (driver 6.14.10.4544)
  - Microsoft SMS Mirror Driver
+ DVD/CD-ROM drives
  - HL-DT-ST CD-RW GCE-8483B
+ Floppy disk controllers
  - Standard floppy disk controller
+ Floppy disk drives
  - Floppy disk drive
+ IDE ATA/ATAPI controllers
  - Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
  - Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
  - Primary IDE Channel
  - Secondary IDE Channel
  - Toshiba PCI-0105 IDE Controller
+ Keyboards
  - SMS Virtual Keyboard (driver 2.50.4136.2000)
  - Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
+ Mice and other pointing devices
  - PS/2 Compatible Mouse
  - SMS Virtual Mouse (driver 2.50.4136.2000)
+ Monitors
  - Plug and Play Monitor
+ Network adapters
  - Intel(R) PRO/1000 MT Network Connection (driver 6.2.21.19)
+ Ports (COM & LPT)
  - Communications Port (COM1)
  - ECP Printer Port (LPT1)
+ Printers
  - HP DeskJet 970Cxi (driver 5.1.2600.5512)
+ Processors
  - Intel(R) Pentium(R) 4 CPU 2.80GHz
+ Sound, video and game controllers
  - Audio Codecs
  - Legacy Audio Drivers
  - Legacy Video Capture Devices
  - Media Control Devices
  - SoundMAX Integrated Digital Audio (driver 5.12.1.3555)
  - Video Codecs
+ System devices
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - Direct memory access controller
  - Intel(R) 82801DB PCI Bridge - 244E (driver 4.0.1001.0)
  - Intel(R) 82801EB LPC Interface Controller - 24D0
  - Intel(R) 82801EB SMBus Controller - 24D3
  - Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
  - ISAPNP Read Data Port
  - Logical Disk Manager
  - Microcode Update Device
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Numeric data processor
  - OpenManage Client Instrumentation device driver (driver 7.6.0.732)
  - PCI bus
  - Plug and Play Software Device Enumerator
  - Printer Port Logical Interface
  - Programmable interrupt controller
  - System board
  - System board
  - System CMOS/real time clock
  - System speaker
  - System timer
  - Terminal Server Device Redirector
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - Volume Manager
+ Universal Serial Bus controllers
  - Intel(R) 82801EB USB Universal Host Controller - 24D2
  - Intel(R) 82801EB USB Universal Host Controller - 24D4
  - Intel(R) 82801EB USB Universal Host Controller - 24D7
  - Intel(R) 82801EB USB Universal Host Controller - 24DE
  - Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub

The exception message reads  "The Object Sheet File Path setting is missing or incorrect. Recorder is not installed properly and cannot start."

To start the installation of the workstation setup I navigated to ....\recorderappfiles\WorkstationSetup.exe and clicked it. The process looked to work OK but when trying to open Recorder got the error message. I have installed several workstations before but not experienced this problem. Any ideas anyone?

Bob Marsh
Doncaster LRC
Coleoptera recorder for YNU

2

Re: Setting up workstation

Problem sorted - seems that there were spurious entries in the Registry on this machine because it was a machine that originally had a Standalone version of R6 installed. Tweaked Registry settings and R6 runs fine from the new workstation.

Bob Marsh
Doncaster LRC
Coleoptera recorder for YNU