1 Reply by Owen Funnell

  • Owen Funnell
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  • Registered: 10-06-2010
  • Posts: 1

Re: Error when booting recorder 6 on Windows Server 2003 via Remote

When i try and start Recorder 6 i gett the following error message. It's described as an access violation. I think I've checked all the file permissions but there may be something I've missed. 

date/time         : 2010-06-10, 11:27:07, 117ms
computer name     : VS-FIELDWORK
wts client name   : 
user name         : 
operating system  : Windows 2003 Service Pack 2 build 3790
system language   : English
system up time    : 16 minutes 
program up time   : 2 seconds 
processor         : Intel(R) Xeon(R) CPU           X5570  @ 2.93GHz
physical memory   : 1609/2047 MB (free/total)
free disk space   : (C:) 72.36 GB
display mode      : 1280x1024, 16 bit
process id        : $e4c
allocated memory  : 10.42 MB
command line      : RecorderApp.exe /327984
executable        : RecorderApp.exe
exec. date/time   : 2010-06-10 10:02
version           : 6.14.4.212
madExcept version : 2.7k
exception class   : EAccessViolation
exception message : Access violation at address 009B2B3A in module 'RecorderApp.exe'. Read of address 00000000.

main thread ($e50):
009b2b3a RecorderApp.exe  

thread $e54:
7c8285ec ntdll.dll  KiFastSystemCallRet
7c827cf9 ntdll.dll  NtWaitForMultipleObjects

thread $e5c:
7c8285ec ntdll.dll     KiFastSystemCallRet
7c827cf9 ntdll.dll     NtWaitForMultipleObjects
77e62026 kernel32.dll  WaitForMultipleObjectsEx
7739bbcb user32.dll    MsgWaitForMultipleObjectsEx
7739ce31 user32.dll    MsgWaitForMultipleObjects
>> created by main thread ($e50) at:
4dd695e7 gdiplus.dll   

thread $e60:
7c8285ec ntdll.dll   KiFastSystemCallRet
7c827839 ntdll.dll   NtReplyWaitReceivePortEx
>> created by main thread ($e50) at:
77c7411a RPCRT4.dll  

thread $e64:
7c8285ec ntdll.dll     KiFastSystemCallRet
7c826f49 ntdll.dll     NtDelayExecution
77e41ecb kernel32.dll  SleepEx
77e424e8 kernel32.dll  Sleep
>> created by main thread ($e50) at:
776b1873 ole32.dll     

modules:
00340000 C4DLL.DLL       1.0.0.1           C:\Recorder_6_DB\Recorder_6
003b0000 MS5User.Dll     5.0.0.4           C:\Recorder_6_DB\Recorder_6
00400000 RecorderApp.exe 6.14.4.212        C:\Recorder_6_DB\Recorder_6
01560000 ms5cnv.dll      5.0.0.10          C:\Recorder_6_DB\Recorder_6
01cd0000 odbcint.dll     3.526.3959.0      C:\WINDOWS\system32
02b10000 xpsp2res.dll    5.2.3790.3959     C:\WINDOWS\system32
10000000 MS5.Dll         5.0.0.12          C:\Recorder_6_DB\Recorder_6
48890000 odbc32.dll      3.526.3959.0      C:\WINDOWS\system32
4b3c0000 MSCTF.dll       5.2.3790.3959     C:\WINDOWS\system32
4b750000 HHCtrl.ocx      5.2.3790.3959     C:\WINDOWS\system32
4dd60000 gdiplus.dll     5.2.3790.3959     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.3790.3959_x-ww_8251BDDE
5e9a0000 olepro32.dll    5.2.3790.3959     C:\WINDOWS\system32
71640000 AcGenral.DLL    5.2.3790.3959     C:\WINDOWS\AppPatch
71af0000 ShimEng.dll     5.2.3790.3959     C:\WINDOWS\system32
71b70000 UxTheme.dll     6.0.3790.3959     C:\WINDOWS\system32
71bb0000 wsock32.dll     5.2.3790.0        C:\WINDOWS\system32
71bc0000 rdpsnd.dll      5.2.3790.0        C:\WINDOWS\system32
71bd0000 mpr.dll         5.2.3790.3959     C:\WINDOWS\system32
71bf0000 WS2HELP.dll     5.2.3790.3959     C:\WINDOWS\system32
71c00000 WS2_32.dll      5.2.3790.3959     C:\WINDOWS\system32
71c40000 NETAPI32.dll    5.2.3790.3959     C:\WINDOWS\system32
73070000 winspool.drv    5.2.3790.3959     C:\WINDOWS\system32
75da0000 SXS.DLL         5.2.3790.3959     C:\WINDOWS\system32
75e60000 apphelp.dll     5.2.3790.3959     C:\WINDOWS\system32
762b0000 comdlg32.dll    6.0.3790.3959     C:\WINDOWS\system32
766d0000 SHFolder.dll    6.0.3790.3959     C:\WINDOWS\system32
76920000 USERENV.dll     5.2.3790.3959     C:\WINDOWS\system32
76aa0000 winmm.dll       5.2.3790.3959     C:\WINDOWS\system32
76b70000 PSAPI.DLL       5.2.3790.3959     C:\WINDOWS\system32
76f00000 wtsapi32.dll    5.2.3790.3959     C:\WINDOWS\system32
76f50000 Secur32.dll     5.2.3790.3959     C:\WINDOWS\system32
77010000 COMRes.dll      2001.12.4720.3959 C:\WINDOWS\system32
771f0000 WINSTA.dll      5.2.3790.3959     C:\WINDOWS\system32
77380000 user32.dll      5.2.3790.3959     C:\WINDOWS\system32
77420000 comctl32.dll    6.0.3790.3959     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55
77530000 comctl32.dll    5.82.3790.3959    C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0
77670000 ole32.dll       5.2.3790.3959     C:\WINDOWS\system32
777b0000 CLBCatQ.DLL     2001.12.4720.3959 C:\WINDOWS\system32
77b70000 MSACM32.dll     5.2.3790.3959     C:\WINDOWS\system32
77b90000 version.dll     5.2.3790.3959     C:\WINDOWS\system32
77ba0000 msvcrt.dll      7.0.3790.3959     C:\WINDOWS\system32
77c00000 GDI32.dll       5.2.3790.3959     C:\WINDOWS\system32
77c50000 RPCRT4.dll      5.2.3790.3959     C:\WINDOWS\system32
77d00000 oleaut32.dll    5.2.3790.3959     C:\WINDOWS\system32
77da0000 SHLWAPI.dll     6.0.3790.3959     C:\WINDOWS\system32
77e40000 kernel32.dll    5.2.3790.3959     C:\WINDOWS\system32
77f50000 ADVAPI32.dll    5.2.3790.3959     C:\WINDOWS\system32
7c800000 ntdll.dll       5.2.3790.3959     C:\WINDOWS\system32
7c8d0000 shell32.dll     6.0.3790.3959     C:\WINDOWS\system32

A fourm post i read said that it might be a DEP acess error. Iv set DEP for Recorder but its still not working.

Thanks for the help

Owen