Forum — Missing Datasets and Login Failure

Re: Missing Datasets and Login Failure

null@example.com (g.sterry) — Mon, 03 Apr 2017 15:36:56 +0000

Christine

We we will add the local authority name 'Comhairle nan Eilean Siar' to the list.

Thanks

Giselle

Re: Missing Datasets and Login Failure

null@example.com (chrisjohnson) — Mon, 03 Apr 2017 10:50:50 +0000

Apologies I should have been more specific, it was missing from the list of counties on the registration page.

Christine

Re: Missing Datasets and Login Failure

null@example.com (g.sterry) — Mon, 03 Apr 2017 09:52:11 +0000

Thanks Christine.

Outer Hebrides vice county is listed -
In occurrence records - chose filters and chose more under location. This will open the full list.

Giselle

Re: Missing Datasets and Login Failure

null@example.com (g.sterry) — Mon, 03 Apr 2017 09:51:50 +0000

Thanks Christine.

Outer Hebrides vice county is listed -
In occurrence records - chose filters and chose more under location. This will open the full list.

Giselle

Re: Missing Datasets and Login Failure

null@example.com (chrisjohnson) — Thu, 30 Mar 2017 16:24:07 +0000

I have just re-registered successfully.
You might note that Outer Hebrides is not on your list of counties!

Christine

Re: Missing Datasets and Login Failure

null@example.com (chrisjohnson) — Thu, 30 Mar 2017 16:13:11 +0000

Thanks Giselle.
Not sure what happened as I could log in last week - must have gone AWOL with the OHBR datasets!

Christine

Re: Missing Datasets and Login Failure

null@example.com (g.sterry) — Thu, 30 Mar 2017 13:52:30 +0000

Christine

Your email address doesn't appear to be registered. Please can you re-register as a new user and that should then work for you.

thanks

Giselle

Re: Missing Datasets and Login Failure

null@example.com (chrisjohnson) — Wed, 29 Mar 2017 14:43:06 +0000

Giselle thank you for the prompt response.

I cleared the cache, but login is still not recognising my e-mail address (admin@ohbr.org.uk)

Christine

Re: Missing Datasets and Login Failure

null@example.com (g.sterry) — Wed, 29 Mar 2017 13:50:25 +0000

Christine

With regard to the login this could be a caching issue. Please try clearing and retrying. If that doesn't work please email us to confirm which email address you are using and we can assist further.

We are checking the datasets to find out why they are not displaying and will update you as soon as possible.

Thank you for raising this issue.

Giselle

Missing Datasets and Login Failure

null@example.com (chrisjohnson) — Wed, 29 Mar 2017 13:11:07 +0000

I have two troubling issues to report

1. Records from the OHBR datsets seem to have disappeared from the Atlas.

2. I am unable to login, the system is not recognising my e-mail address.

Both the above were working last week.

Thanks

Christine